Bharat Gas — Not receiving Advance and subsidy

Distributor Name : Hindustan Gas Agency, Adyar, Chennai – 600 020
Consumer No.23816855

I, R.Kumar from Adyar, Chennai. I have recd cylinder on 26-1-15. I don’t have Aadhar Number. Earlier I was given TNSC bank, Adyar account details to avail subsidy. But Later they have informed me they don’t accept this bank. Hence I was given new bank account details (Union Bank of India, Adyar) to them on 7-2-15. But still I have not recd my advance and subsidy to my new account
I want to book next cylinder during March. Pl help me to resolve this issue
Thanking you
R.Kumar
(Ph: [protected], Email: [protected]@gmail.com )