Bharat Petroleum [BPCL] Complaints & Reviews

I R. Ramachandramma, a consumer of Bharat Gas through Tirumala Enterprises([protected]@ Venkatadri colony, HumayunNagar, Hyderabad) found that the cylinder that was delivered to us on 15th July '15 didn't have a seal(the plastic cover) at the top of cylinder i.e the connecting point of cylinder with the gas pipe. In addition, we have noticed there is a leakage of gas from the cylinder on connecting the pipe. I would like to bring to your notice that all the cylinders have to be sealed and checked properly and then be delivered to the consumers. My details: 1. Name: R.Ramachandramma 2. Consumer No.: 51815401 3. OR No.: 61685 4. Date of delivery: 15th July '15 5. CM No.: 65806 6. DGCC No.:8023303 Kindly collect back the cylinder and replace with a new cylinder Regards, Ramachandramma

Hello, Hope you are keeping well. As per the subject cited above I need your kind consideration and valuable time on this issue. This is Raj laxmi Behera, a candidate very interested to join your huge firm. I was looking for a mail address to reach the HR team but failed and landed at Complaint/Feedback section to reach you in short notice. Its access gave me a strange experience that I have described below. To my surprise, I got a pop-up message saying"enter a valid name" on typing my own full name. That's not the end, in the box for "Your Remarks" it accepts only the name(It should match the name accepted earlier). I love my nation and the companies serving it, hence I felt that it was my responsibility to let you know about the poor system and improve it. I also request you to kindly fix this issue to open the doors for all the interested & potential candidates to reach you at their level best. Please find the screens of the issues briefed above. Warm Regards, Raj Laxmi Behera, [protected]

One booking has taken place by phone 50 days back...but till date no delivery is made by vishal bharat gas, , , after several reminders to deliver the same...but responce to our supplies...today received one message...dear customer your lpg refill order no.[protected] has been cancelledon account of order cancelled as cylinder could not be delivered after two attempts please...now this type of testics started by distributor or co...is it justified...such message gave me a shock of cheating.

I went to fill Petrol at Jayanagar Service Station on 27th August 2015 for Rs.300/- I asked the person to fill for Rs.300/- The person filled only for Rs.100/- first and told me that he forgot to insert the amount in the meter and later entered Rs.200 and continued filling from Rs.100/- and later told me that it becomes zero automatically. I checked the meter it was showing only half when it comes to full when i fill in an Suzuki Access Vehicle. When asked for bill he told that the printer is not working and gave me a written bill without date. When asked he told he wont write the date. COMPLETELY CHEATED.

The petrol pump of BPCL adjacent to Kalpavruksh building in Charkop is distributing water mixed fuel in cars and this is leading to damage of many cars engine around the vicinity. I had got my tank of swift desire full from this pump and in 3 to 4 days my engine started giving teouble. On checking it was known that all feul injectors and uel oulp has been contaminated due to water mixed desiel filled at pump. Also on the service station at Charkop it was learned that few more cars had eeported the same problem who had filled fuel at this pump. The pump attendents are supposedly full aware of this and irrespective are not bothered of consumers. Due to this I am without car for 10 days leading to discomfort apart from loss for getting my car repaired. Please take necessary action to prevent others from this discomfort and loss. Harshad More

I am holding domestic cooking gas connection from BP for more than 30 years. As part of the DBTL scheme, I supplied all relevant documents and my case was cleared as "CTC". I also received the subsidy money in my bank account for FIVE times in 2015, which goes to prove that my records are in current status with BP Gas. I booked refill on 11-Aug-15, which got delivered on 14-Aug-15, and paid full money (Rs.603.50). Subsidy amount of Rs.198.18 is yet to be credited by Bharat Gas. When I made a complaint in their website, reply that I got was "pl visit to the agency with bank pass book for Non AV Verified.". But my Agency has no clue! Please help me to get the subsidy amount.

Sir iam p.srinivasarao my gas no 68710600 lpg id[protected] i mistake enter 0 iam pure persons iam daiy labor i want to deactive out of subsidy and retun to money my account bellary dist karanaka 583101 gas angency laxmi narashima gas comeny bharat gas

My LPG subsidy is linked to SBI T.Nagar branch, Chennai. Iam getting the subsidy regularly. But for the last delivery which happened in August 3, 2015 I have not got subsidy. However, other credits Iam getting in the account. Hence, it seems there is some gap w.r.t BPCL. Pl rectify and credit LPG subsidy. K.Rajan babu Customer Number:20013648 Kumaran Gas Agency Jai nagar Koyambedu Chennai

I Maruti Dalvi is regular customer of LPG in BPCL. They submitted LPG subsidy against cylinder. They have already deducted a subsidy amount of Rs. 185/- in my account. But this time they have submitted only Rs 157/- In my account. I can't understand why are u submitted less amount in my account. Give me explanation with details less amount. Cash Receipt No. 70418 Dt. 20.08.2015. Maruti Dalvi.

I AM HAVING BHARAT GAS SERVICE. i have booked my refill cylinder on[protected]. but till today i.e.[protected] i have not received my cylinder. around 22 days held bt the cylinder is not delivered yet. i have already complaint many times but no action is taken.

our distributor(shri ram gas service) says tomorrow we will supply your cylinder. but their tomorrow never comes. i am not satisfed with the distributor.

MY CONSUMER NO. IS 8920

Dear Sir/Ma'am My consumer no is 68139687 sector 31 Noida U.P. I had booked for a refill on 19/08/15 about 6 days ago my booking no. is[protected] and till date the refill not delivered .On 25/08/15 delivery boy come to deliver gas and distribute lpg gas to all in my area excluding me. what can i do for receiving gas from bharat gas. Thank you Vimal Kumar

My consumer no is 53321561 with Bangalore Gas Agency, BTM, 1st stage, Bangalore-560029. I had booked for a refill about 15 days ago and till date the refill not delivered. On 22nd aug, I got a message from the agency that my booking is cancelled due house locked. I immediately contacted the agency and informed them, the delivery boy is not true, since we have been in the house waiting only for this delivery, delaying all our important personal works. The agency gave the delivery boy's name and contact no. We contacted this delivery boy only to be rebuked and insulted. My main complaint is customer care is run by these uncultured, arrogant delivery boys rather than the agency. The agency is totally helpless and indifferent. It appears they have no control on such dominating delivery boys. I seek a strong action on this delivery boy Jagganath. A word of confirmation of action taken will be highly appreciated, Thanking you, M R RAMAKRISHNAN, C-202, HINDUJA LAKEFRONT ESTATE, HULIMAVU, BANGALORE -560076

Dear Sir, I am having extreme difficulty in getting a cylinder delivered at my doorstep inspite of booking the same for 6 times in the last 2 months. The first booking was done on 15.07.2015 and the 6th on the 11.08.2015, in between I have made 4 bookings for a gas cylinder. 5 times the booking has been cancelled by the dealer for reasons unknown. the last booking is showing pending since 11.082015. The Bharat gas dealer details are as follows AMARDEEP GAS SERVICE, GENERAL MAHADEV SINGH ROAD, KANWALI, DEHRADUN (UTTARAKHAND), 248001 . Phone[protected],[protected],[protected] The dealer is particularly not picking up calls and when u go to him for getting a cylinder, he is saying that gas cylinders are not coming so he cannot deliver. Sir, this is causing a lot of problems for me as self has a touring job and its very difficult for my wife to go to the dealer and get a cylinder by her own . Difficult to understand the cancellation of bookings as well as non delivery of gas cylinders . Attaching photo of booking history for your perusal . Thanks Brijesh

गैस कनेक्शन का सब पेमेंट करने के बावजूद सिर्फ एक ही सिलेंडर मिला। बाकिका एक सिलेंडर और रेगुलेटर, शेगडी, फिटिंग मटेरियल नहीं मिला। 4 महिनोसे चक्कर लगा रहा हूँ। कृपा करके आप कुछ किजिए। डीलर का नाम :- आनंद गैस एजेंसी सावेडी, अहमदनगर महाराष्ट्र 414001 My name : AMBEKAR VIJAY MO. [protected]

Sir, main samarjeet singh # no 1370 sec- 17 rajiv colony panchkula (haryana) main rehta hun sir ashirvad gas agency main mere nam se do connection the jo ki kareeb 1 saal pehle dono blockd kr diye gaye jb main apne distibuter ke pass gya to unhone mujhe kaha ki apna ek connection hame jma krvana padega aur kyc form bher ke do jb main apna dusra connection le ke agency gya to mujhe kl ane ko kha gya lekin dusre din bhi mera connection nahi jma hua ishi trha kareeb 3 mahine bit gaye mgr mera connetion nhi jma hua fir mujhe bola gya ki jb hum phone kr ke bulainge to ana 2 mahine tk koi phone nhi aya jb main dobara gya to mera connetion nhi liya gya jb maine kha ki main complain karunga to vahan ke maneger ne mujhe gali bhi di aur bola ki jo krna hai kr le tera conetion nhi chalu krunga aur sir 1 1/2 saal hone vale hain lekin mera conetion nhi chalu hua aur mujhe bola gya ki tere addres pe koi connection nhi chalu hoga sir maine 4 bar kyc form bher ke diya hr bar boltein hain ki form ghum ho gya sir meri aapse hath jod ke vinti hai ki mera ek connection chalu kr diya jai main aapka abhari rahunga agency - ashirwad gas sec - 16 panchkula (haryana) dhanyawad

Bpcl consumer no 3438 adhaar no[protected] bpcl show status old bank Icici show adhaar already deactivate on icici bank my ñew bank state bank of India a/c [protected] adhaar already link state bank of India please update my bank bpcl system

Hi sir my name is Lilabhai Panchal I have submitted adharcard card in S.B.I bank and Bharatgas (pramukh gas Agency), Ahmedabad gujarat.my subsidy was not received in last 6 month, i was visited to bank and LPG distributor. there was asked for me Your adhar card link inactive from NPCI. please re-link my adharcard A/C with bank A/C. For LPG gas subsidy benefit I have bank account number -[protected] IFSC code - SBIN0013450 Aadar card no.[protected] Consumer no. - 8830 So please update my account in NPCI. Thanking you...

Respected Sir my self Dr. sudarshan Singh, I had transfered my LPG Connection from Matosri gas agency, Kashti to Ashirwad gas agency Nashik. Previousaly i was getting the LPG sudsidy but after doing transfer the subsidy was not given for first two cylinder yet which was taken on 29.08.15. Neither Gas agency distributor nor bank giving any type of answer. I did re-submission of my Aadhar number to the bank and even submitted all the related document to gas agency distributor. I made thrice complaint regarding the same but always i got the answer the problem has been resolved but yet i haven't received the LPG Subsidy. Further without my knowledge the Distributor had booked the LPG cylinder of purchase slip-35571 and sold out from account. So i am requesting you to solve the problem and transfer the LPG subsidy to Linked account. Else i will put complaint in consumer Forum regarding the same i.e Gas agency as well oil company. Kindly do the needfull Thanking You

On 21 Aug i went pump the employe diverted attention and filled less than liter petrol for rs 200.i paied him before filling .when I complaint to manger anil kumar he directly stand with his employs.when I asked for complaint register he refuse to do so and he threat me to bear severe consequences as they are highly powerful political people.he further said that they do not bother about any online complaint

In the morning around 730 i went to petrol pump in the Baner and to fill up petrol. I requested to put in petrol for Rs.250/-. When reading goes on i handed over Rs.500/- to another fellow standing besides me. Last reading that i saw was around Rs.180/-. The one who taken money told me that he dont have change of Rs.50/- then i asked him to fill for Rs.300/-. Meanwhile i heard keypad sound and when i observed within no time reading went to Rs.250/-. Then when i asked him he said bla bla stories and i told him i need to speak to manager. After 10 min of discussion they filled for another Rs.20/- (With reading from 0 to Rs. 20/-) and handed over Rs.300/- back to me. I just came to know from my friend he had also faced same problem in Baner with Bharat Petroleum I demand to register the complaint and take corrective action to have fair services to customers Thank you Regards, Siva Raghavaraju