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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Jul 4, 2024
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Indraprastha Gas Limited [IGL] reviews & complaints(1747)

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M
mukesh gupta Raje
Jul 4, 2024
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igl bill updation /wrong billing - bp no. 1000073446

Address: FLAT NO. 50, ANTRIKSH APARTMENTS, VIKASPURI, NEW DELHI-110018

Bp no. [protected]

igl connection was disconnected in the month of august'2023 but still i am getting the bills and gettings calls from igl to clear the payment whereas disconnection is not yet updated in the system that's why bills are being generated every month. Despite of my repeated request to your customer care, no action has been taken till today.

Please do the needful immediately and confirm otherwise...
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RajeshPandey22
from New Delhi, Delhi
Jun 24, 2024
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inflated bills (business partner number: 4000950473)

Since May 2023, I have been receiving Inflated gas bills and I also filed a complaint with the IGL customer care on 22nd of June, 2023 through mail. I also tried to seek help from IGL customer care verbally but couldn't receive any help from the concerned authorities. The mail regarding the complaint has been attached as a screenshot.
As a result I even have received a notice regarding disconnection of the Gas services.
I'd...
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D
Deepsati
Jun 22, 2024
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Connection DP 4001488339

Address: A2 East Vinod Nagar Delhi 110091

Dear Sir, the meter has been installed before 1 year 6 months now the connection has been done on main pipeline, I called to your reprentative on contact no [protected] regarding to regulate the connection, he came and told to change the stove either from him on private cost or change the stove to connect the line. I have changed the stove and call back to him to connect the same, he said that I need to inform IGL customer care first they...
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D
from Delhi, Delhi
Jun 15, 2024
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Gas smell in the back lane of my house

Address: E-4/146, sector 7, Rohini

There is gas smell in the back lane of my house (E-4/146 Sector-7, Rohini, Delhi) since past 2 months, near the IGL pipelines. Due to 50 degrees weather in Delhi, it poses a great threat to the residential houses built near it.

Kindly get the pipelines checked....
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T
TNPMassEducation
from Greater Noida, Uttar Pradesh
Jun 6, 2024
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Disconnection and refund BP no 6100001620

Address: IGL Noida

I requested for the IGL connection in Jan 23 and it took the IGL team over a year to come and initiate some work, even though the money was paid already.

And when they started it took good 4-5 months to do the engineering marvel as attached.

Can you please cancel my connection, the engineering marvel done by the team, as shown below, is not safe for children coming to school. I am very concerned of this. br...
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P
piyush6188
May 21, 2024
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I have applied for reconnection of PNG gas pipeline. BP no is [protected], CA no is also generated 5 days ago. Customer care said after generating CA no within 1-2 day a person will come it's been 6 days nobody even contacted for the same.

Now customer care is saying that it will take 45-90 days to install the connection. All set up and line are laid down in society they just need to install the meter and extend the line which will not take more than 1 hour. Provided Contact no people are disconnecting the phone or not picking it.
Very pathetic services from IGL.

Do we need to wait for the connection for 4 months. If that was the case it is good to go on Cylinder that is much easier to get the connection.
Indraprastha Gas Limited [IGL] customer support has been notified about the posted complaint.
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    K
    kamalprakashsharma13
    May 14, 2024
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    Delay in getting new connection of PNG at Modinagar, U.P.

    Address: Modinagar-201204, U.P.

    Sir/Madam,
    In April, 2024, I had submitted an application duly filled in enclosed with cheque etc., for a new connection of IGL/PNG to be installed at 2nd Floor of House No.C1/6, Krishna Kutir, Shivpuri, Gali No.2, Modinagar against BP No.[protected] in the name of my son, Mr Bharat Sharma (Mobile No.[protected]) and submitted to IGL employee, namely, Mrs Rabia Begum (Mobile No. [protected].

    Despite repeated requests,...
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    L
    linkedin.com/in/ram-kumar-b8466b19
    May 9, 2024
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    Contract Account

    Address: Shipra Suncity, Indirapuram, Ghaziabad, UP
    Website: IGL.com

    I have received my BP no for new connection, but not received any Contract Account yet...
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    I
    Ilashilpy24
    May 6, 2024
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    Incorrect bill generated:6000051102

    For BP number [protected] incorrect bill is generated from last two times. request you to send someone at my flat take reading of the meter and correct my bill. Also adjust my extra paid money to the correct bill. how it is possible when gas was in use bill was 200-300 now without use and without taking reading from my meter you people are generating 1500 for a month. Correct my bill on high priority and regenerate the bill amount on my number...
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    R
    from Delhi, Delhi
    May 5, 2024
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    Naya connection 1 saal k bd b ni lga

    Address: A-1/6 Khasra No 36/21 Nanesh Enclave Jain Colony Delhi 110039

    Mne new connection k liye apply kiya tha 05/03/2023 ka lekin ab tk connection nahi lga aur jo yha k incharge hai Raman unko msg call kiya toh woh msg ka reply ni kr re aur call uthate nhi hai uthate hai toh bolte hai btata hu kripya krke hmara connection lgwaya jaye...
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    A
    AashuKr
    Apr 23, 2024
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    connection delay

    Hello my BP number is [protected]. I had applied for domestic IGL Connection and its been more than 30 days no insecption took place no installation. called 14 times customer care no responce. also sent mail from [protected]@yahoo.com still no responce....
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    S
    Sunritu123
    from Delhi, Delhi
    Apr 17, 2024
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    Gas leak and it is catching fire

    Address: 341-342, upper ground floor, pocket 11B, sector 23, delhi 110085

    Gas is leaking please come on emergency basis....
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    B
    Bikash Barthwal
    Apr 16, 2024
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    4200 rupees restoration charge - TOO MUCH

    Address: Radhika Apartment, Dwarka, Sector 14

    Hi Team,

    My IGL BP number is [protected]. This is with reference to the flat no. 406, Radhika apartment, Pocket 1, Dwarka, Sector-14, Delhi.

    I raised a request to stop the connection as there was some work going on in the flat. I raised the request for connection restoration and I was given a bill of circa Rs. 4, 200. All the parts added were old. Also, why am I charged so much for the pipe connection? When the...
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    V
    Vy9650122734
    Apr 10, 2024
    Apr 10, 2024
    This thread was updated on Apr 10, 2024
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    IGL people do fraud in bill. please tell me why I have not received the bill yet.

    Address: A-3/68 Police Apartment Paschim Vihar New Delhi- 110063

    My name is Vimal Prasad Yadav and my IGL BP number is [protected]. Sir, even in March-April 2023 last year, the bill was not sent, about which I had complained, then you said that the bill must not have reached by mistake, whereas in March-April last year no one came from you to take the reading, so how could the bill be sent. At that time IGL had made up so many false stories to hide its mistake. And even now you people are doing the same...
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    A
    aanmait
    from DELHI, Delhi
    Mar 29, 2024
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    Incomplete gas pipe installation even after no. of complaints

    I am a working and currently single housemaker woman. I have applied for the PNG gas connection in the IGL in last december, 2023. Since then, + till now, dt 29.03.2024, the gas connection has not fully completed.
    The company workers did not least cooperated with the installation procedure such as early or later in working days or on Sundays. They call at mid of working days for the installation and when I ask for mine feasible timeline,...
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    H
    Happyyadav
    from Najafgarh, Delhi
    Mar 19, 2024
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    Mismanagement on igl pump

    Not any point is empty for light motor vehicles
    No action taken even after complaining to igl pump manager...
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    S
    Sourabh Mehrotra
    from Delhi, Delhi
    Mar 18, 2024
    Mar 18, 2024
    This thread was updated on Mar 18, 2024
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    PNG Gas

    I have applied New PNG Connection for which I have submit My documents, MY BP No is -[protected].
    I have applied on[protected] but still waiting for an update.
    Please chk and confirm.
    Regards
    Sourabh
    [protected]...
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    C
    chandsoni
    Mar 17, 2024
    Mar 17, 2024
    This thread was updated on Mar 17, 2024
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    Bad installation of gas pipeline

    Address: Shiv nagar sector 2 Baral road Bijainagar,305624
    Website: IGL

    Without discussion with house honour, your team installed the gas pipe line and even very bad installation done by stupid guys....
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    A
    Akshi Bali
    from Delhi, Delhi
    Mar 6, 2024
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    Delay in new pipeline gas connection

    Address: R K Puram, New Delhi-110022

    I had applied for a new pipeline gas connection on 17.07.2023 and after a successful payment the BP No. generated was [protected] for the address F-4/18, Model Town-1, 3rd Floor, Delhi-110009. It has now been almost 8 months and the IGL officials have done nothing. Despite repeated calls to their customer care no redressal is being given and only fake assurances are given. They have taken the money and re just sitting on it....
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    This has reference to my BP No. [protected] installed at flat no. 131, Rainbow Apartments, Pocket no. 6, Sector-12, Dwarka, New Delhi.
    This is to report to you that the pipeline for PNG connection granted to Flat no. 122 has been installed in an absolutely illegal and dangerous manner. The said pipeline goes over terrace boundary wall of my aforesaid flat. IGL contractor or authorities never sought my consent for affixing the pipeline...
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