Bharat Petroleum [BPCL] — Chargeable service provided by the staff of the dealer.

Address:

Pune, Maharashtra, 411 044

I got connection from pradeep gas agency in nigdi - pune - 44, consumer no. 229.
On 8th aug, i want to put the another cylinder but i noticed that regulator was not being released from old cylinder hence i called a staff of the agency who came and done the needful without any repair etc within few seconds and charged us rs.75/- as per the receipt no. 596 dated 08.08.2016 stating the reason hot plate servicing which not at all true.
I am a retired citizen and instead of doing arguments i thought i shd take up the matter with you. I have hard earned money and i think this types of simple assistance dealer should provide once upon a time. Mainly considering safety aspect. Kindly inform me if this type of service is chargable? [protected]@gmail.Com
Thanks / s. S. Agashe - [protected]/348/27a, pcnt, pn.44.