Bharat Petroleum [BPCL] — paid booking amount by google pay, but got status of payment pending

Address:Hyderabad, Andhra Pradesh

Hi, i booked a refill service from bharat gas logs and paid online by google pay. Payment crashed at bharat gas and status of payment is shown as pending, but i didn't get money back. Could you help in getting refund.

Also usually when any payment via googlepay is not a success we get immediate refund, but this time it didn't happen. So it seems to be a case with bharat gas website.

Please help
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My gas card c.no. 10410 in sirsi, Karnataka 581401 name : Girish Madgeri (as per Aadhar) but in my gas card, made a spelling mistake as " grirish" so please amend to correction my name "Girish"
thank you

I have book my gas rifil on 14 sep 2019, but gas has not been delivered.
my refill id-[protected]
my order number-25582
booking date 14-sep-2019
consumer name c.k. manikpuri
consumer no.[protected]

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    +91 22 2271 4516
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