[Resolved] Bharat Petroleum [BPCL] — payment successfully transferred but they denied your payment not received yet.

Sonu Saroj

from New Delhi, Delhi

Website:

ebiz.bpc.co.in/ or Bharat gas

Hi i ravi kumar
Consumer no.67641661
I have makes online payment against my gas booking 15 aug 2018 rs 865. I have receive a successful receipt of online payment. But distributor denies your payment not yet receive. I had call to our bank they told me that your payment transferred successfully to the merchant.
Bharat gas customer care do not take any action on my complaint. I have lodge too many complaint in bharat gas online site and talk to customer care also. They replies your transaction failed. But i want to know that where is my money. Gone which i paid to bharat gas online
I have a valid transaction id and all proof
Cc avenues reference no
[protected]
Plz do something.
Thanks
Ph.[protected], [protected]

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Sep 5, 2018

Complaint marked as Resolved

I have valid transaction receipt which I uploaded I have received a receipt mail from [email protected]

Bharat Petroleum [BPCL] customer support has been notified about the posted complaint.

Sep 05, 2018

Updated by Sonu Saroj My complaint not resolved.
Hi I ravi kumar
Consumer no.67641661
I have makes online payment against my gas booking 15 Aug 2018 Rs 865 .I have receive a successful receipt of online payment .But Distributor denies your payment not yet receive . I had call to our bank they told me that your payment transferred successfully to the merchant .
Bharat gas customer care do not take any action on my complaint . I have lodge too many complaint in bharat gas online site and talk to customer care also .They replies your transaction failed .But I want to know that where is my money. Gone which I paid to bharat gas online
I have a valid transaction id and all proof
CC AVENUES Reference no
[protected]
Plz do something.
Thanks
Ph.[protected], [protected]