Bharat Petroleum [BPCL] — Refund not received for online payment

I have made a payment through google pay for BPCL gas booking on 18/7/21. However in the BPCL app it showed error in booking and booking was not made. But the amount was deducted from my account. After which I made a booking with cash on delivery and paid online later which also resulted in failure of payment. The delivery person took money in cash at the time of delivery. I have not received any refund as yet. Before this I have complained twice without any proper resolution.
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    +91 22 2271 4508
    +91 22 2271 4516
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    1st Floor, Golden Triangle Bldg., P.O. Navjeevan, Navrangpura, Ahmedabad, Gujarat, India - 380014
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