Bharat Petroleum — Faulty Meter and Gross Misbehaviour

Address:

Ranchi, Jharkhand

Dear Sir, I own a Chevrolet SAIL, capacity 42 Lts. On 23rd Feb 2015 I refilled the same by 10 Lts, from your Kadru Outlet (Ranchi, Jharkhand) which is barely 2 KMs far from my residence on 24th my parents had to go to out of station so we went for full tank at same outlet I was a shock for me that despite having 10 lts of petrol my car was refilled with 43 lts. I lodged a complaint, and the manager on duty assured me that I will get the status within 24 hours. It is evident that I have lodged complaint about the same outlet in past also, which never get ressolved. On 17th March 2015, I once again visited your outlet for refilling as well as enquiring about the complaint. The manager on duty asked me sarcastecally - Sir, why do you get your refill here, as we are chor...Please stay away. The entire story I narrated to your Area Sales Manager Mr Ravi Kiran (Cell No. [protected]) within half an hour. He told me that since he is out of station, he will come to Ranchi on 18th and ressolve my issues. And as expected Mr Ravi Kiran never contacted me back. Tonight I gave him a Text Message but I am not very optimistic about any outcome. May I expect a justice from your good office. It is also requested to gather the credibility of your this outlet. There are so many complaints about measurement as well as behaviour. An early reply will be highly appreciated.