Bharat Sanchar Nigam [BSNL] — About wrong recharge through pay pe

Address:

520008

Sir,

On day of june 16 2017; i did phone recharge through phone pe account to wrong number [protected] amount of 110/-, actually recharge should be done for my uncle, i call customer care 1503 of bsnl mobile, there told that third parties such as phone pe and other online recharge network, should take care of this cases and i contact the phone pe portal person and they told they can't do due to absence of mobile service operator's refund policy

Please concern my request and following details are transaction id and phone numbers

Transaction i'd : txn# 723839.
Phone number: [protected]