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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 144

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S
smitdevesh
from Porbandar, Gujarat
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refund of security deposit/ deposit

Address:30, HINGLAJ SOCIETY, OPP.. football ground, kankaia, Ahmedabad. 380023, Ahmedabad, Gujarat

Sir, i have already submitted landline phone no.[protected] in the month of november 28 2018. Eight months already been passed away but till date i do not receive refund of deposit amount of rs.1625. I had frequently called at bsnl office of ahmedabad but they did not give me satisfactory reply. Please. Do the needful & refund the same at the earliest.
Thanks,
Devesh dave...
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A
Ark Dhar Bhowmick
from Darjiling, West Bengal
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low broadband speed

Address:Jalpaiguri, West Bengal, 736121

I am using broadband combo plan 249 from bsnl which was revised to become broadband combo plan 299 excluding gst which offers upto 1.5gb data daily upto 8 mbps speed and after that unlimited with 1mbps speed. But from last week i have only recieved speeds below 1 mbps. I complained two times to bsnl customer grievance cell, once using the official complaint portal and next time using the customer care number[protected]. The concerned authorities...
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V
Vasundhara Enterprises
from Bengaluru, Karnataka
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last month's bill already paid but the new billing amount come for the last 2 months.

Address:Amravati, Maharashtra, 444601

Dear Sir,
I had successfully paid last month's billing amount of Rs.648/- before the due date on June 27th, 2019 about 4:34 PM. The billing amount is paid through the Phonepe App. after successful payment of amount Rs.648/- for last month, this month bill comes with the previous month amount Rs.648/- and this month billing amount Rs.650/- that is the total amount of Rs.1309/-.
All required details can be found from Last month...
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M
Mukund lal sharma
from Noida, Uttar Pradesh
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non receipt of refund of deposit on surrender of landline phone.

Address:BSNL,MERRUT., WEST UP
Website:BSNL website.

Dear sir
Ihave surrendered landline phone[protected] in may, 2018. Subsequently
Informed on phone in oct, 2018 that refund order ref asreooo6706768 dtd.
10.09.2018 for rs1745/- was issued. I have also furnished my bank details
In the surrender form while submitting. Sorry to inform that till now i have
Neither received the cheque nor refund to my bank a/c. My qurries are not
Being responded.br...
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D
Dkumar1983
from Pune, Maharashtra
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bsnl performed force upgrade to my monthly billing plan

Address:Near Telco Colony, 411046

I am using BSNL broadband connection since almost a year.
Suddenly I received an SMS today stating my monthly plan upgrade is performed.
I called up customer care executive and enquired about it, the answer is it's auto upgrade to the plan is applied.
Without consulting with customer how the plan can be upgraded and expected customer to pay the increased amount even if he is not looking for.
I don't wanted to upgrade...
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Address:743144

Bharat sanchar nigam [bsnl] — no services

1 review
Barrackpore, na, west bengal, india
Tintingungun on may 29, 2019
Submit a complaint

To
The account officer (Tr)
Bharat sanchar nigam ltd.
Barrackpore

Sub-rent rebate against telephone no[protected]
Including broadband for the period of 30/4/2019 to 26/5/2019

Sir,
This...
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A
Aashiga Capricorn Swty
from Chennai, Tamil Nadu
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complaint about cutting an old tree

Address:Near bsnl quarters, gounder mill,mettupalayam road, Coimbatore 641029, Coimbatore, Tamil Nadu

I want to file a complaint against cutting of tree . There was a many tree in front of bsnl office which was cut down as the name of narrowing a road. But I think it is not right that they have cut down a tree and I am afraid many trees are going to die or cut down. I kindly want to look into this matter. Because in future we want live in a good nature and it's already going in worst manner we want to save our nature trees are very important...
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C
C.Suman
from Hyderabad, Telangana
Dec 25, 2021
This thread was updated on Dec 25, 2021
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3g service signal not available in villages and even in towns too regarding

Address:Palamaneru, 517408

Respected sir /madam;
I mr c. Suman babu,
Medical technonologist,
Living in palamaneru 517408 town,
Chittoor dist,
Andhrapradesh.

I am using bsnl 3g sim mobile service from past one year.

The mob no is [protected]

I am shuttling from nanjampeta 517257 village to palamaneru 517408 town depending on my profession duties.

Now the problem i says...
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@Batman
from Mumbai, Maharashtra
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bsnl prepaid suddenly showing invalid sim

Address:Begusarai, Bihar

I got a new bsnl pre-paid connection on 03 july 2019. After half hour network showed up but, incoming & outgoing wasn't active. After tele-verification via sim distributer incoming started. But as per sim distributer one more frc needs to be done so that, i can have free call (1 month) & 6 month validity. But due to some reason frc wasn't happening. & suddenly on evening of 5 july i saw that sim is showing "invalid sim". Its so terrible please...
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P
phdscholarcc
from Delhi, Delhi
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details of complainants being misused by scammers.

On posting a complaint about not receiving my scholarship amount, i began to receive multiple calls from people claiming to be from canara bank.

First caller: santosh kumar singh called from +91-[protected] and second caller from +91-[protected] between 10.00am and 11.00am on 4th july, 2019. Both claimed to be calling from mumbai.

Both callers claimed to connect my bank account to canara bank using a upi code....
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L
Lalremruata Ralte
from Patna, Bihar
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data subscription issue

I made a data subsciption of stv448 with 3gb/day for 84 days on[protected] but when i made a data consumption its showing that i am at 1gb/day. This incident start happenning on 1 july 2019 and has been going on since then. Kindly look into this issue and please fix this issue as soon as possible. If there is any need for more informations i would be happy to provide. Thank you....
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B
Beaulah Hepsibah Jeyasekhar
from CHENNAI, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund on surrender of landline

Address:Chennai, Tamil Nadu, 600125

Hello sir, i have surrendered my landline/broadband connection to bsnl office chennai on november 15, 2019. The total refund including deposits and excess bill amount paid comes around 8000. Even after 7.5 months, refund not received in spite of repeated grievances raised. Customer number:[protected]. Kindly look into it sir and process my refunds at the earliest....
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M
Malini Ramanuja
from Bengaluru, Karnataka
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refund we didn't get even though two years gone

Address:Bsnl Jayanagar, Bangalore, Karnataka, 080

We surrendered the landline along with brodband two years back and my landline number is
[protected]
So far we didn’t receive refund of around rs 5000 so far. Please take action against this. Whenever we will ask they reply no funds and even we get recommendations from prime minister also we will never get as bsnl is running lack of funds. Please consider my complaint as we r retired senior citizens and rs 5000 is great for...
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R
rakeshkurumashetty
from Dhone, Andhra Pradesh
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on daily data utility and receiving

I am rakesh, cell:[protected], telangna circle, karimnagar dist. On 11-jun-2019 i was changed to "plan666", on that time bsnl provided unlimited voice calling & unlimited data with daily 3.6gb per day, 100 sms for day for 124 days. But after recharging now from 01-july-2019 on wards they are giving only 1.5gb data per day only. On 01-july-19, when i was called to customer care they said that "we have have the technical issue by that you recieved...
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H
HK Kaimal
from Edappally, Kerala
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unsolicited commercial communication

Address:Kaloor, Ernakulam, Ernakulam, Kerala, 682017

From 24th june 2019, i have placed several complaints to bsnl/trai for unsolicited commercial communications to dnd registered bsnl no. But no action taken yet now. My mobile no is dnc registered.in spite of repeated complaints commercial calls/sms received in this bsnl no. Always message received from bsnl "your complaint is received regarding dnd, complaint registration number will be sent shortly - bsnl mobile" no complaint number received...
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H
haneesha dushara
from Rayachoti, Andhra Pradesh
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need list of incoming and outgoing calls of my mobile number

Please provide me the details of incoming and outgoing calls of last 6 months of my bsnl mobile number.

Can i get it from bsnl regional office nearby.?
Or is there any way that i can get it from bsnl website.?

I need them urgently, so please look into this issue and solve this as soon as possible.

Thank you.

Please contact me through mail: [protected]@gmail.com...
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V
Vinayan K N
from Chennai, Tamil Nadu
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reimbursement of landline amount for no service providing

Address:Srivaikundam patteyparambe chovva, Chovva Elayvoor, Kannur, Kerala, 670006

I had sent the email to [protected]@bsnl.co.in, reporting the complaint to reimburse the amount for the service not provided due to the mistake of BSNL.

landline was not working for more than 16 May 2019 to 31-May 2019

Complaint (Docket) No[protected]
Complaint (Docket) No[protected]
Complaint (Docket) No[protected]

Invoice No- SDCKL[protected]
From 01/04/2019 to...
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A
Abhijeet_jain19
from Ahiri, Maharashtra
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complaint about not getting services that was offered at the time of recharge

Address:640/3 sarafa jabalpur Madhya Pradesh, Jabalpur, Madhya Pradesh, 482002

I have paid for the prepaid plan named stv448 for 448 rupees on 22 july 2019 and i got the message that i am entitled to get 3 gb per day 100 sms per day.
Suddenly in the morning of 1 july 2019 i am getting message that bsnl have changed its plans and i will get only 1 gb per day.
Customer service is not able to give satisfactory reasons.
This is not fair. I have paid for 3 gb per day so why i am getting 1 gb per day?br...
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Address:House No. 14,, Dhauladhar Colony, Kangra, Himachal Pradesh, 176102

I have surrendered my land line telephone no. [protected] connection wef 7.5.19 and requested for refund of security deposit etc but neither the connection is disconnected nor refunded security deposit etc rather i am getting telephone bills which are not payable after 7.5.2019. Requesting for early refund of security deposit.in this connection my complaints no. Hpr/co/2019/674 dt 7, 3, 19, hpr/co/2019/772 dt 15.3.19, hpr/co/2019/1276 dt...
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9
9445569292
from Chennai, Tamil Nadu
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block lost sim card no;9445569292

Address:meena arcade,new no ;2 south dhandapani street,t.nagar,chennai-600017 ., Chennai, Tamil Nadu

Dear sir,
I have missed my mobile yesterday (29/06/2019) at near to t. Nagr, so please kindly to block my missed sim no;[protected] immedietly. Further issue new sim card for above mention mobile number ;[protected] immedietly. I am ready to pay necessary charges for issuing new sim card for ;[protected]. Please do it asap.
Thanking you
Regards
A. Marimuthu....
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