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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Sep 10, 2026
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 161

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A
Amtul Aeraf
from Hyderabad, Telangana
Apr 17, 2019
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Address: Charminar, 500065

Bsnl isn't providing 4g internet. The sim agent promised that 4g or 5g services would start in bsnl from april as it is new financial year but it didn't happen as it was promised.
When i'm trying to send port mesage to 1900, the message isn't getting delivered.
Please help me in getting it ported to any other service provider who can give 4g service.
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    A
    Athul P Sidharthan
    from Ernakulam, Kerala
    Apr 17, 2019
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    Address: BSNL Exchange Ayyappankavu, Ernakulam, Kerala, 682018

    We've paid the b. S. N. L. Bill of february 2019, but the next bill of march included the february months bill. So we paid only march months bill. But bsnl staff disconnected our broadband, claiming we didn't paid the bill for 2 months.

    Lan number: [protected]
    I've attached the bill photographs here with. I did contacted the bsnl xchange, customer care. Issue not resolved yet.
    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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      V
      Vįşhăl Møřę
      from Nileshwar, Kerala
      Apr 17, 2019
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      Address: laxmitek sainiknagar belgaum, Belgaum, Karnataka, 590009

      Hi my name is vishal more. I stay in sainik nagar laxmitek belguam that is in karnataka. I am writing this complain regarding network problems faced by people over here. Population density of this area is above 500. Network coverage in this area is very low. Data is one more problem.
      So, i request you to do the needful providing good network will in-turn will add costumers to your company.
      Hope so the issue will be solved.
      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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        C
        Cherry Cherupally
        from Mumbai, Maharashtra
        Apr 15, 2019
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        Can u provide the caller tune song code of mounamgane yedhagamani song from the film naa autograph or please send the website where it is available.
        Using the same caller tune from past 8 years. Then song got changed automatically without my knowledge. Have raised many complaints regarding this. Didn't get any positive response from customer care as of now.
        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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          N
          Niyati Chokshi
          from Ahmedabad, Gujarat
          Apr 15, 2019
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          Address: Ellisbridge, opp,M.J.Library. Ahmedabad 6, 380006

          The customer care executive is non supportive, rude and unprofessional.
          Please take some action against her.
          Each time we have to visit the office she makes us wait even when there are no customers. She refuses to give her name.
          She does not even care for senior citizens.
          How can you employ such rude employees? She is just not interested to give any prompt services then why is she working.?
          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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            J
            jeslin rajan
            from Tellicherry, Kerala
            Apr 15, 2019
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            Address: Nellickal House, Koovalloor P.O, Ernakulam, Kerala, 686671

            My ffth connection number is [protected], i raised a complaint (~15 days now). Till now no update from bsnl. The uploading and downloading speed is less than 2 mbps most of the time and even unable to read a newspaper. Very bad customer service from bsnl side. I called up kothamangalam, pothanikkad bsnl offices', customer care numbers, most of the time they are not picking up the phone, and if picked very bad response from the bsnl employees. They are telling kerala vision has to fix the issue. When i check with the kerala vision they are telling bsnl is not giving correct band width and many customer has the same issue. If bsnl is not able to fix this issue, kindly refund my last 15 days billing charges and security deposit.
            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
            Online recharge but currency not received for the no of [protected]
            I am not satisfied with the telephone bills receiving on my landline number[protected]. I was too much irritated to get such a high amount of bills.
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              J
              Jokuttan
              from Tenkasi, Tamil Nadu
              Apr 13, 2019
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              I am receiving 57171 generated otp everyday 3/4 times since last 2weeks though i have not done any activity which would send otp. I suspect that someone is trying to flush out money from my account. I am in a fix as to what to do. The issue is very serious.
              Please advice me. How i can stop this fraudulent activity by someone with intention of causing harm to me
              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                V
                Vicky Kumar00026
                from Mumbai, Maharashtra
                Apr 13, 2019
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                Address: Near khel stadium, Sonipat, Haryana, 91

                Dear sir/ madam
                I am just move in your network but i got super fast response from your network. Now the condition is network lost from last night. Aaj se phele kbhi itna ganda aur cheap network nhi dekha lekin ab to zhelna padega 3 month after 3 month i will port my number go to hell bsnl
                My number [protected] from haryana sonipat
                Other number [protected]
                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                TELEPHONE NO-[protected] .BROAD BAND -[protected].I am suffring from guilty about your company condition .Science July 2018 no service provide by your company and no any responce taken by bsnl officer so kindly see this matter argent.
                Internet connection is very slow in my BSNL broadband.There is only 200 to 255 k/s to my download speed.Very slow internet connection.
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                  R
                  from Visnagar, Gujarat
                  Apr 13, 2019
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                  My incoming calls facility is not working when anyone dial my number it shows incorrect told by the company but outging calls is working proper. Please solve this problem my important calls are not coming. I have purchased this sim from gujarat but now i am using this sim in uttar pradesh. Whenever i am calling to customer service they told me that there is no information available.
                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                    K
                    Kansagra
                    from Ahmedabad, Gujarat
                    Apr 12, 2019
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                    Address: 360575

                    I getting a message of a rs 0.03 deduction in a bsnl sim due to internet usage even though i have wifi connectivity?
                    I got this message in a regular intervals..in a day approximately 15-20 times a day..
                    I already complaint to bsnl customer care.. They said its already deactivated and your problem is solved. But this flash message continue comes..
                    I got deducted approx 100 rs from this..
                    Kindly solve my problem
                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                      G
                      gowree
                      from Pune, Maharashtra
                      Apr 11, 2019
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                      Address: 411038

                      Payed the bill online through portal before due date.
                      Amount debited but bsnl disconnected my phone.

                      Details of transaction :
                      24/03/2019 25/03/2019 bil/onl/[protected]/bharat san/bsn
                      Lpost_qici73/bsnl 730.00

                      Bsnl has now disconnected my phone and says i need to goto their office for reconnection. I am a wheelchair patient and cannot afford to travel. Please help me. And the people in the office (Bsnl kothrud pune) would only speak in marathi even when i told them i do not understand marathi.

                      I had to come to pune, because of transfer of my job. Do i have to learn marathi now?
                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                      Apr 11, 2019
                      Updated by gowree
                      My landline number is[protected]
                      Apr 11, 2019
                      Updated by gowree
                      Please help, I rely heavily on landline, I need it to be functional again.
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                        Y
                        Yawêř Loņe
                        from Jammu, Jammu and Kashmir
                        Apr 10, 2019
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                        Address: Anantnag j and k, 192126
                        Website: Www.consumercomplaints.in

                        I am yawar hussain lone from ganeshbal pahalgam district anantnag of state jammu and kashmir. I had lost my bsnl sim card of no. [protected] and i want to block it immediately. While i was travelling to my native village i lost it in my way. Someone can make fraud by miss using my sim. I don't want to get defamed. So pleasei request your goodself to block my sim card as soon as possible.
                        Thank you sir.
                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                        For about one week there is no signal of BSNL in mothinagar, Hyderabad. I stay in Janapriya Metropolis apartment and not getting any signal in my apartment. I need to go to different location to receive the phone calls, OTP or messages.

                        Looking forward to a solution as soon as possible.
                        Myself aged 79years have approached the branch for refund of security deposit after closure of BSNL no 2334682..for which no response received yet inspite of one year lapse
                        Rightful n speedy action required with interest on the deposit refund amount too.,
                        More than a week the net is extremely slow and the signal strength is always E.
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                          S
                          siva Jagilanka
                          from Tirupati, Andhra Pradesh
                          Apr 9, 2019
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                          Address: 9-91/1 SRINIVASA THEATER STREET sss mills road, TANUKU, West Godavari, Andhra Pradesh, 534211

                          O,
                          BHARAT SANCHAR NIGAM BSNL,

                          Sir, i have recharged my mobile number [protected] under plan 399 ( for 74 days unlimited calls ) )on 10th february 2019...through on line SBI BHIM APP, but the recharge not done amount debited. from my account...in the evening i again recharge my mobile number [protected] through on line under plan 399... recharge was successful. But the amount credited into the BSNL ACCOUNT in two times.. I have contacted call center of BSNL...kindly return the money or carry forward the amount after completion of 74 days ( expiry of plan ) ... but BSNL staff didnot respond...kindly do needful...
                          Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                          Apr 09, 2019
                          Updated by siva Jagilanka
                          BHARAT SANCHAR NIGAM BSNL,

                          TO BSNL Sir, i have recharged my mobile number [protected] under plan 399 ( for 74 days unlimited calls ) )on 10th february 2019...through on line SBI BHIM APP, but the recharge not done amount debited. from my account...in the evening i again recharge my mobile number [protected] through on line under plan 399... recharge was successful. But the amount credited into the BSNL ACCOUNT in two times.. I have contacted call center of BSNL...kindly return the money or carry forward the amount after completion of 74 days ( expiry of plan ) ... but BSNL staff didnot respond...kindly do needful...
                          From the past 2 years my outgoing sms is not working inspite of lodging a complaint by individually visiting the BSNL office at Panbazar. My number is [protected]. The complaint was in the form of register entry last year and they promised they would solve the matter but till date no such action was taken
                          Here I am texting you to complain that today I had an unwanted call. So it made so many disturbance to my family. Therefore I require the call details of 1st April 2019. If you give me the detail then I can go Legally that's why. I will anticipate your response.
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                            A
                            A.K. Behera
                            from Bhubaneshwar, Odisha
                            Apr 9, 2019
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                            Address: Plot No.1522, MahanadiVihar, Cuttack, 753004

                            My landline no[protected] remains dead frequently. For last 7 days it is dead and broad band is not working. I have registered complains several times, but to no effect. Why should i continue to remain a bsnl customer and pay monthly charges without using service? This is probably the reason behind customers surrendering bsnl landlines and bsnl is making losses. Such poor customer service of bsnl is unacceptable to tax payers like us.
                            Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                            Sir,
                            The Monthly bill receiving through my mail: [protected]@yahoo.co.in
                            I paid for the same, but the statement of copy not enclosed in the mail. It
                            is a reiumbersable bill, please add statement copy.

                            thanking you sir,

                            B.sudhakar.
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                              V
                              Vijayk16
                              from Erode, Tamil Nadu
                              Apr 9, 2019
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                              Address: 623525

                              I have to receive the message "thanks for subscribing for the service video5 (57111) you have been charged rs. 5.0 successfully and your service will be delivered shortly" regularly and rs. 5.0 is deducted in my main account balance.

                              I hav not applied for any subscriptions.. But 5.0 rupees is deducted three times from march 26. I hope it will be resolved... I tried to communicate to customer care but i cannot reach them.

                              Plz do needful and also request to refund the amount which was deducted in my main account
                              Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                              Dear sir mera village sukhera khera mandi Dabwali SIRSa Haryan 125104. Ha mre village m bsnl ka network NHi ha plz iska solution karo my mobile no. [protected]
                              I am the residence of s.no. 38/2, h.no. 1098, balaji nagar, dhankawadi pune 43.
                              My bsnl telephone is not working since last 2 months, we have already given complaint to BSNL but they have not given any kind of response to us. Therefore, household gas cylinders can not even be booked.
                              Sir
                              i have paid on line for phone no of[protected]

                              but i could not get bill receipt, plse arrang paid bill receipt to me

                              joseph
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                                D
                                divyanshu82
                                Apr 9, 2019
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                                Address: Sangrur, Punjab, 148001

                                Wimax number[protected] name vijay bhalla sangrur bsnl have not refund our security amount after closing our wimax internet wimax closed 8 months ago sanggrur branch pincode 148001 noone is picking our phone noone is attending us there everyone giving fake excuses from past 3 months please do your duty sir i think due to ur bad customer expirence bsnl is down these days in our area pls be strict on them
                                Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
                                Sir,
                                kindly rectify our office land line no.255340 problem not yet rectify for the past 20 days. we have register complaint on auto complaint registeration and directly complaint enry made in complaint register. But, rectification not yet done. it is too difficult to run the office.
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                                  P
                                  ps111
                                  from Delhi, Delhi
                                  Apr 8, 2019
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                                  Address: Agra Cantt. Agra, Agra, Uttar Pradesh, 2825001

                                  Dear Sir,
                                  i am residing in a govt colony (ADRDE, COLONY, AGRA CANTT) the signal strength of BSNL network is very weak in my house so it is very difficult to call or internet uses inside the home frequent call drop or no signal condition may occurs i try to log the complaint at BSNL portal many time but it is not working. kindly do the needfull.Thanking you
                                  Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                    tkmimpex india
                                    from Yamunanagar, Haryana
                                    Apr 8, 2019
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                                    Address: 20 3rd cross street Gopal colony Jawahar Nagar Chennai 600082, Chennai, Tamil Nadu, 600082

                                    Respected Sir/Madam,

                                    I am using bsnl 99 plan for past few months.But for the month of April bill I have received RS.472 which is far more than what I have been paying before.

                                    I have been paying rs 99 +GST earlier for previous few months and now I am not sure why there was an excess amount added to my bill.

                                    Having said that, I don't have any late payment charges as well.

                                    Tried to reach bsnl customer care 1500 number from my landline twice, they said will check and get my details but they never turn up and call gets disconnected automatically.

                                    Please look into this and clear this billing dispute at the earliest.

                                    Thank you,
                                    Durai Thanikachalam
                                    Mobile: [protected]
                                    Bsnl Landline :[protected]
                                    Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                      S
                                      Shree Dhar Dwivedi
                                      from Bengaluru, Karnataka
                                      Apr 7, 2019
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                                      Address: Vill- Pure prem Shah. city- Musafirkhana. Dist- Amethi (Uttar Pradesh), Amethi, Uttar Pradesh, 227813

                                      I was using bsnl landline from last 17-18 year. But from last 2-3 year, it was dead. Till now i complained many times but no one fixes my landline connection.

                                      So i request you please fix this issue as soon as possible.
                                      Details are below:

                                      Phone number[protected]
                                      Address - vill - pure prem shah. City - musafirkhana. Dist - amethi (Uttar pradesh)
                                      Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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                                        G VEL
                                        from Ariyalur, Tamil Nadu
                                        Apr 6, 2019
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                                        Address: No. 304D, 5th cross street, OFT Estate, Trichy, 620016

                                        I have to receive the message "Thanks for subscribing for the service video5 (57111) you have been charged Rs. 5.0 successfully and your service will be delivered shortly" regularly and Rs. 5.0 is deducted in my main account balance.

                                        I hv not applied for any subscriptions.. But 5.0 rupees is deducted more than 4 times from february. I hope it will be resolved... I tried to communicate to customer care but i cannot reach them.

                                        Plz do needful and also request to refund the amount which was deducted in my main account
                                        Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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