Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear bsnl my number is [protected]. I have lost my phone and want to get a new one so please help me with the necessary procedures. I have the necessary documents and IDs. I tried caling customer care but they were not helpful at all and i got infuriated with their responses. I need to block my lost number and get a new sim replaced. Hoping to get an early response. Thank you.

I have visited almost 10 times in this month to change my plan given application as asked to submit with photo and address proof, called several times to call center.. Sent sms for the same but till date neither my plan switch over from plan 525 to plan 99..
I am on verge of going for portability the worst experience
Pm of india talk about digital india
Is this the way you people work on the site of bsnl there is no update nor you can manage your account. Every time you ask people to visit your officee and give in a writing about each query even in today's era you live your life in bullock-card and expect you will shine india..
I do have idea connection i can mange my account at finger tips. Not like every-time idea ask me to submit paper application with photo and address proof and misplace it the way your office has done with me.

My name is _ and i am a customer of bsnl network for the past 10 years. All the people in my family is also users of the service for the past several years.
For the past 1 month, i noticed that several messages like "i miss you. Call me im waiting for you not able to sleep dear hi dear, you are very special to me, please never stop talking to me on 5630066" are been sent from various service numbers like bt - 656300, bt - 655678 etc.. Later i enquired with my friends who are using bsnl network and it was annoying to find that all of them are getting the same messages. Only to female mobile no. S
I request you to please check and stop such activity...

Thanking you

Dear sir,
Kindly change my bsnl post paid billing address in a new posting place. Since 1 year is running but the bill is come at the old address. So, kindly look into the matter positively.

Old address : 2-2-1130/7/1, new nallakunta,
Hyderabad telangana - 500044

New address : 2-2-1118/a/701, flat no.401, sreeman rajal's residency, st. No.8, new nallkunta, hyderabad, telangana - 500044

Respected sir,

I am abhiram chandra majumdar, having the bsnl landline connection in my house having the landline phone number as[protected].
But, in the telephone bill, my name is printing as abdhiram chandra majumdar.

And the address of my residence is not full as i need the full address for giving the bsnl bill as a resident proof for my aadhar application.
The full address of my resident is:
Abhiram chandra majumdar, s/o late subodh chandra majumdar, h. No.-34, chira chas, near aruna enclave, sai super market gali, p. O.+p. S.-chira chas, dist.-bokaro, pin-827013, jharkhand.

So, i want the changes in my name from abdhiram chandra majumdar to abhiram chandra majumdar and i want the address to be updated as i have mentioned above.

So, please help me in sorting out these problems... I will be waiting for ur help in the form of solution for my problems...

Thanking you,

Abhiram chandra majumdar

On 19th november i made a recharge of rs.429/- having a combo pack of internet & talktime facilities in it for 84 days. But since from the day of recharge it has become by regular work to talk to customer care & explain the issue to them about poor internet facilities & calling facilities, even i cant do call or send msg, and every time when i call the customer care, the executive who attend the phone calls will give solution as per there convenience without analyzing the actual problem,
Some executives are advising to change the network setting mode, after that the sir come to my home to check problem, and they tell that my problem will sort out in 3 day.. Today is 2nd week from that visit, but from that day still not giving any solutions.. So plz do some help.. Or give my recharge back.. Otherwise i have to complain in consumer court

Sir, i have recharged the phone number [protected] on[protected], and i have received confirmation message also for having been paid, now the bsnl office staff disconnected the service, i don't know what the hell they are doing with out verifying the records how can they stop the service. I am very sorry to say this. If the same thing happened to them can they keep quiet. Atleast let them return the money rs 429/- which i have recharged i don't want there irreplaceable people service, thanks

I've been using the bsnl network from a long time, recently i made a recharge of rs.429/- having a combo pack of internet & talktime facilities in it for 84 days. But since from the day of recharge it has become by regular work to talk to customer care & explain the issue to them about poor internet facilities & every time when i call the customer care, the executive who attend the phone calls will give solution as per there convenience without analyzing the actual problem,
Some executives are advising to change the network setting mode manually & some are advising to try in the morning or evening & everyone are so reluctant to know the issue in network, & any how the problem will have to bear by the customer only.

It clearly vitrines the level of enjoyment the executives are having in their work by responding the very arrogantly & reluctantly

It seems like people are recruited with no intention to provide the good service, all the value added words are only available in websites, advertisements, news papers & journals etc where no one optioned to reply.

I a. Janaki rani have surrundered my landline on 13.10.2016 bearing no.23304991 situated at 6-3-96, flat 201, ab heights premnagar, khairatabad, hyderabad. The deposit was not refunded till now. I request you to refund my deposit amount with interest immediately. Other wise i may seek justice in the consumer court. I request the concerned authorities to take positive action at an early date.

Bsnl broadband is extremely slow for me and i'm getting below 100 kb/s.
While at night time it's below to 30 kb/s

Even 2g networks can get better speed than this

Experiencing this issue from 1/12/2017

There is no response from bsnl until now.

When i contacted bsnl customer care they said change dns to google dns. But that's not the issue i have 2 modems and 2 pc's i tried both still same result so the issues are not related to my modem or pc.

Number: [protected]

The signal for BSNL is so poor in Hitec City of Hyderabad which is one of India's renowned corporate area. While the private operators are providing high signal strength here, BSNL signal is almost zero sometimes. The problem is same for data as well as voice also.

I have two sims in my mobile one airtel and the other BSNL. While Airtel is good with 3G, BSNL is showing 'G' (for data) and sometimes no signal at all. Could you please take necessary action.

Sir,
As per guideline from honourable supreme court all mobile no should be linked with aadhar card. I have a bsnl no which i want to link with aadhar card. When i went bsnl office near bahu plaza jammu. They told me come with a local reference because i am outsider and can't link my aadhar with my no. Without local reference. I am from uttrakhand and i don't have any local reference because i am new in jammu. Now 25 days are left to link aadhar with mobile no. Do the needful.
Thank you.

Bsnl sim lost/stolen — to block the sim card

Ankur chaudhary

I lost my mobile handset alongwith my sim card at akbarpur any where. My mobile no. Was [protected] and no. Was [protected]. I want to block the sim card so that no one mis use it. But the bsnl officials say they require a copy of fir. Only for blocking a sim card, fir should not be insisted upon. I request the bsnl to block my sim immediately.
My temporary mobile no. Is [protected] c/o ankur chaudhary mob. No.

I want to close all my bsnl landline number as theri is no proper service.
Even there is no one in the bsnl office.
I had visited the bsnl office twice, once the office was closed on working day and today on 04/13/2017 office is open but no employee is present. How one can solve the problem related to bsnl landline or mobile service. I am attaching the photo for conformation.

Sir, my name is asthad from kerala. I had recharg 1month before bsnl 446 data plan but i can't even get 3g facility from bsnl. I can use only now 2g data and it too slow. I had many times complaint to bsnl customer care office. But there is no answer me a correct solutions. When i convert my data to 3g mode then my net signel goes to fully low range and iam also living in city from kozhikode kerala. I think thats only problem of bsnl sim. No more problems o[censored]sing other networks. So pls solved my problems soon as. I hope a correct resolved answer from consumer complaint authorities.
Asthad. Nalakath
Kozhikode
Kerala
Pin 673633

Dear sir,
My bsnl sim deactivated due to long time not uses. So i want to reactivate my sim.
Please start to my sim
I'm sent you some personal details.

My bsnl mobile no - [protected]
Sim no.[protected]
Name - dayalal
Adhar no.[protected]
Adrees - vpo - bassi ada, teh.- ghatol, dist.-banswara, rajasthan
Pincode - 327021
Other mobile mo. - [protected]
Email - [protected]@gmail.com

Landline phone (Number[protected] is not working
Address is d/17, maharao bhim singh nagar, manoj campus, station road, kota junction, rajasthan
It would be highly thankful if you come to the place and see its situation.
There might be problem in any wire damage in the phone.
Other number to contact is [protected]
Thanking you
Yours faithfully
Gyan dixit

Hi sir/madam, my landline number is[protected] at davanagere, dist:karnataka. For this number bsnl hangama plan activated plz deactivate it as soon as possible, its happened repeatedly without any usage. Monthly we are paying extra amount for this plan without any benefits and more over we ll not use this plan its simply waste. Plz i m requestinng deactivate this plan as soon as...

Thank you

I am mr. Somnath vasantrao tomke staying in vengurla, dist. Sindhudurg, maharashtra, i have replaced my postpaid bsnl sim card into prepaid sim card for same number on[protected], which was activated on[protected], and found and realised that my mobile number can't able to send messages through my android lenovo device after replacing sim from postpaid to prepaid no. [protected], kindly rectify,.

Dear sir/madam,
I applied for disconnection of my landline[protected] to jto kudal on 29/8/2017 to disconnect phone from 01/09/2017. I paid all dues. On 5/10/2027 i received bill of rs240/ for oct 17. When enquired with kudal office i was informed that phone was disconnected by them on 12/9/17 though my application was from 2/9/17. I lodge online complaint on8/10/17 subsequent reminder on 13/10/17 and on 22/10/17 not to charge me for september and refund my deposit with overdue interest. But to my surprise neither my complaint acknowledged nor my deposit refunded.
As such i herewith request you to redress my complaint at your earliest.
Thanking you
Yours sincerely
Ashok s ramdas
Ashok. [protected]@yahoo.com