Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Bsnl Broadband Connection — not gatting broad band connectivity

Dear Sir,

i have broad band connection which is not working, i am trying to contact with BSNL exchange officers including SDO of bharuch ( Gujrat )on his office but no one attends the phone, i have purchased the modem and had deposited one year advance money for this connection.

Sudhir Singh

BSNL Broadband — connectivity of broadband

our telephone no.is[protected] and we are encountering problem to connect to bsnl broadband. Our ADSL or DSL do not come for a long time when we try to connect to broadband. After 20-30 min. it comes and then also the speed is very slow. I do not get the assured speed of broadband. Futher the ADSL orr DSL goes out frequently and the connection is interrupted.

BSNL Broadband — Broadband connectivity

Hi,
This is regarding the BSNL broadband connectivity whcih we go a year ago(Data one).Right from the day of its inception, its been on and off.I am a working from home mom and its interfereing with my job.And has been bothering my parents at home who find it convenient to chat with their grand children abroad.Think of the elders and their plight.
My complaint number for your reference is :88165557

Will the authorities look into it and take immediate action?

Thanks,
sowmay s.

connectivity of broadband
our telephone no.is[protected]and we are encountering problem to connect to bsnl broadband. when we try error 691 pass word expaire note comes pl. tell me how to connect ? what is the procedure for re connecting it ?

our telephone no.is[protected] and we are encountering problem to connect to bsnl broadband. Our ADSL or DSL do not come for a long time when we try to connect to broadband. After 20-30 min. it comes and then also the speed is very slow. I do not get the assured speed of broadband. Futher the ADSL orr DSL goes out frequently and the connection is interrupted.

sir i m a residential of faridabad.
i m having bsnl broadband 500c plan in hich they promise to provide unlimited downloading at night with 256kbps speed, but here i m not even able to get my downloading completed as soon i start downloading anything it get stopped in between and a message displays server connection reinitiated "downloading can not be continued".I m complaining for this from so many days but not a single solution i have got from bsnl office please help me regarding this

BSNL Broadband — broadband connectivity

I have taken broadband connection for my home from BSNL and am regularly getting problems of its connectivity. Funniest part of the complaint is that i keep on trying to get connected to the net for hours without any success and whenever i call the customer care,they always tell me that there is some fault in the line and will be restored in one day,but immidiately after that the net starts working?????????
I would be glad to know howq this miracle works in BSNL.
My landline no is[protected]

BSNL — BSNL BROADBAND CONNECTIVITY

Dear Sir,

This is to inform you that the since I have taken a broadband connection of BSNL, I am facing disconnectivity problem. i.e.after each 10-15 mins working it is being disconnected.. I have already made complaint in BSNL office Sector-16, but the person comes according to their convinience.. I have taken 2 days leave for such repair.. But after huge time waiting the person came to my home on that day on which I was in office.. No help line is woking only waiting..........waiting.... waiting.. last 1 hour my call to helpline no.[protected] for customer support executive- is on hold. No one is ready to listen the complaint.......

Please help us to resolve the problem.....


Thanks & Regards,

Sanjay Mathur
#[protected]
900, Sector-18,
HBC,
Faridabad

BSNL Broadband — Disconnection of DSL when a call comes or a call is made from the phone

Whenever a call is made or received , the braod band DSL gets disconnected and then resumes when the call is completed Ph no [protected]

Dear sir,
I have already paid bill of Rs.5067.00 on June 11, 2012 vide cheque no. 879961 and was debited from account on June 13, 2012 but my broad band has been disconneted from June 18, 2012 morning. I, therefore, request you to kindly reconnect the BROADBAND immediately so that I may not suffer more regarding sending E-mails and internet banking etc.

(Gyan Shanker Pandey)

Email: pandey.[protected]@gmail.com

mine phone number[protected] is dead from 15 days . i have done complain .please check and look to the matter fast .

from 21 days our house phone is dead no is [protected] from mana campdoctor colony Q no R6/15.
please help me out

my landline telephone is dead. please hurry to connect the line.

Our landline phone[protected] is dead.
Please help us out

Thanks

sir ji my phone is dead almost a month to go it is dead i have complaint 198 but all is vain my no is [protected] please do some thing now i am very up set please do some thing

my phone is dead . dead phone no 2473003 plz check my phone

phone line is dead since 13/01/2012, since 9:30 pm1 phone no.[protected] Bavdhan exchange

the broadband connection i have doesn work properly , every half an hour it gets disconnected. the signal to noise ratio (snr) is very low its about 6 . please respond at the earliest

Even after cont complaints from last 2 MONTHS Getting Speed marginally less than Dial-up Internet for my 256kbps Home 900 plan.

No appropriate action taken yet. and all the complaints are being closed without issue being resolved.

TO
BSNL
GAZIABAD

SIR,

BROADBAND INSTALLED ON MY PHONE 2777946 IS NOT WORKING FOR LAST 20 DAYS.DESPITE COMPLAINING A NUMBER OF TIMES NO BODY HAS COME TO RECTIFY THE ERROR .I REQUEST YOU TO KINDLY RECTIFY THE FAULT URGENTLY.

THANKING YOU
NAVEEN TIWARI
[protected]

I am Balaji residing at Vellore. I had taken broadband connection during March 2007. The land line number for the same is 2244194. The internet connection is NOT working for the past 10 days. The land line is working fine. I request you to please do the needful.

Regards,

Balaji.

I have BB connection from 2005 onwards. Now i have changed my BB plan to Businees 4000. Now for last month onwards my connection is very poor. Somtime works fine and restof the time goes down.

Nowdays it automaticaly get restarts.

If any one can help me.

Thankx in advance.

Dear Concern,

This is to bring in your notice that I had broadband connection with BSNL but its not
connecting from past 20 days after several call to the concern execuitive i didnt get
any appropraite response so far.
This the worst service which i have experieced so far,
Kindly do the needful ASAP in response.

Thanks & rgds
Upvan Sinha
[protected]

BSNL — phone is not working from last 4 days

my phone no is [protected] . I HAVE COMPLAINTED BUT NO ACTION ON it
pl take effective action for this . we are suffering becoz my mama is patient .
address - H/NO- 1473/5 Gali no 7
Patel Nagar, gurgaon
HARYANA.

BSNL Broadband — not able to get a connection - > file is lost

i had applied for a BSNL telephone line and broadband connection at the same time, i got the phone but the broadband is delayed.
Surprisingly!!! i recently came to know that my file is stolen or missing from their records.
i applied once again only for the file to go missing with in 20 min after applying. Nobody knew where the file was, , i had still not got the OB number ..
It's been a pathetic wait for 3 months.. even though the line is right in front of my place..

Its high time i plan to hack these lines :)

Cheers to BSNL for doing a wonderful job... ( dig roads for connections and do nothing, neither give a new connection or close the damm duggen road)

I am girirajjiautomotive put ltd at kota. I had taken broadband connection during this year. The land line number for the same is[protected]. The internet connection is NOT working for the past 10 days. The land line is working fine. I request you to please do the needful.

This is to bring in your notice that I had broadband connection with BSNL Number 24069789 but its not
connecting from past 10 days after several call to the concern execuitive i didnt get
any appropraite response so far.
Kindly do the needful ASAP in response.

BSNL Broadband — They never allot broadband facility in my area

Dear Sir,

We, the residents of Towlichowki - Sheikhpet area have been requesting BSNL to allot broad band facility in our locality for over two years, but in vain. Whenever we approach the BSNL office in towlichowki with our request, they dont even accept our requisition. It is as if, they are bound by accepting the form and hence they are highly reluctant to accept it. Every time we get the same answer - "cables have not been granted yet". Sify has become a monopoly in this area due to BSNL's callousness and is prodividing service of the lowest quality. The residents have to live with it as there is no other service provider to resort to. We request you to kindly help us in this regard. Thank you.

DEAR SIR,

I AM USING BROADBAND CONNECTION FROM THE NUMBER[protected] SINCE FOR THE PAST TWO DAYS MY BROADBAND CONNECTION NOT WORKS, WHERE LANDLINE IS WORKING AND I AM UNABLE TO MAKE COMPLAINT IN THE NUMBER 1500/[protected] CUSTOMERCARE THEY ARE NOT PICKING THE CALL.

PLEASE KINDLY SOLVE THE ISSUE SOON.

E-biz IT Solutions — BSNL BROADBAND COMPLAINT

Dear Sir,

I am User of Broad band service in Kumbazha, Pathanamthitta, Kerala. My Telephone no is[protected] in the name of Renju Aravind. I am using broad band service for an Internet Cafe since from last 10 months. Initial 2 months service was very satisfacotory, but after that i am regularly facing problem while using the internet.I have complained your local customer care service but they could not sole problem yet. Your service not getting at the time which customer came to my shop.So I'm facing huge loss.When customers came, broadband disconnected.

Due to your bad service we are not able to contact through online. we are making calls through my cell hence i am paing more because of your bad service.

Sii i am very much proud to be an BSNL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needfull.



Thanking you
Renju Aravind
[protected]

Hi,

This is arulselvan.

We have internet connection at HOME in bangalore.

We have got a new connection for internet broad band .

During the night times our broad band is not working the BSNL ADSL link goes down.

We have given complaint two weeks before.

The problem has not been solved when we call the authorities they are neglecting our calls.

Please take Action against the authorities who are responsible for this.

The Exchange is Bangalore Indiranagar exchange.

our phone number is [protected].

Regards,
Arulselvan
[protected]

BSNL Broadband — bsnl broadband not working since many days

our broadband connection is not working since many days even after complaining many times .plz dont test our patience further and respond immediately.
complaint no. 2231
station- Dehradun
connection no. 2766951

I am from Indore M.P. My phone no. is [protected].
My BSNL broadband, dataone is not workimg since July 2008. I booked several complaint till date. They gave me complaint no. too - like 3443, C102, B630, 826728. Nobody turned up. I have been constantly enquiring as to when they would attend to it. Each time they say they will see to it.

If you are unable to short out the problem, please inform me so that i can switch to another service provider like Airtel or if you Govt. prople want any amount of money, please tell me.

I have been a user of BSNL Dataone for couple of years now, however since March 2008 this service has been giving me trouble no end.

Despite raising complaints with Bangalore telephones and the Dataone complaint center, no one seems to care a heck.

Every weekend, ON Saturday i visit the KR Puram telephone exchange and meet the officials seated there and they give me an assurance that the LINEMAN will look into the issue !!! Acrimonius that these people who warm seats have the Guts in them to face the customer and not even care a heck.. shameless people i must say

Krishnan JE of the Exchange, N Babu DE of the Exchange, Muniswamy linema of the area all these people havent helped in doing anything..

I am really getting frustrated and since march have paid 500 Rs every month without using a bit

i am harsh bhinder from chandigarh
my bsnl phone no.[protected], it is used for internet service but past 1-2 months it is making problem to me and from past 4 days it is not working. i am very fed up now by this service, plzzzzzzzzzzz take proper action against it.


now i have the last option to take a legal action.
my cell contact no. is [protected]
u can contact me on this no. for further details and to help me.
thanxs

B S N L Broadband Line — Broadband not working properly

We are having B S N L Broad Bend Connection for our Bussiness purpose. But since last Eight months our Internet Connection is being Disconnected while working. We have to log in many time even to send a single E mail. We are facing this problem since last Eight Months. Is there any Body to help the Helpless persons like us who are facing problems due to un efficient gov. staff.

BSNL — Broadband connection and Telephone line not working for the past 2 weeks

Hello,

I stay at Electronic city, Bangalore. Both my husband and me are software profressionals. For the past 2 weeks our BSNL Telephone line and broadband connection are not working. The official in our area, a Mr Nimbalkar keeps telling that he will see to it but has still not bothered to do anything. We are not able to do any office work because of this.


regds,
Bharathi

Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Be particular about your problem(Error/Error Number).

Regards to All

with reference to my land line no [protected] i have complain many time at viramgam office regarding not working of my bsnl broadband, as told by JTO mine id has got corrrupted i request u to please reset my id and send it to my mail id.

regards
manvendra singh

Sir, recently in the month of Jan. 2009 our office has taken broadband connection i.e. 250 kb. after one month the modem was giving problem. i have complained the concerned officer in LB stadium. he advised to go to telephone bhavan. Sir ours is a govt. orgnsn. so far no person was came here to recdtify the modem. in this regard, i request you to kindly rectify the modem. as we are not geting the new modem speed. we are using old one and the bill is getting no one.. pl. rectify modem and send immediately the concern person.[protected]

mera brod band nahi kam kar raha hai

taken new BSNL Broadband connection, in day time internet work fine but in night after 7 to morning 7 inter net goes down.required help!!! my ph [protected]

BSNL — BROADBAND IS WORKING

MY CONNECTION IN NOT working proply .it usaly disconnect after and after few mintus .but there is not hearing .please solve it.

My no.[protected] in which internet broadband connectivity given is not working for Past 10 days..Please rectify immediately.

My broadband connection is not working since i have got, except of few hours.I have complaint to various concerning officers but all remained vained

plese send my bill detail my no 264280

I have applied for bsnl broadband connection under the name SH.SANJAY KARANWAL Tele. Exch. Shastri Nagar, Meerut in the month of MARCH and have no got it done till now due to the unavailability of modems.so i request the addressed official to do as needed as it is really a bad mark on the name of the company and cause of customer`s dissatisfaction...I also complin many time still i didn't get any response till now. I would be gratefull if you take action against this complain.please sir help me .

my contact no. is : [protected].

BSNL — not responding my bb connection

BSNL Broadband Complaints - not responding my broadband connection
View all BSNL Broadband complaints
BSNL Broadband

not responding broadband connection
after applying for a broadband connection from my phone [protected], i am also supplied the necessary user id and password through my telephone two weeks back. i have also completed the necessary installation work few days ago, but since then i could not connect the broadband for a single time.every time it was shown error that is phone line besey i have already docketed a complain and i shall get the connection as soon as it will start it's normal function. so i am forced to use the slow bsnl dial up till now. i am confused. please help.

BSNL/Broadband — Broadband did not work even a single day! No one to attend.

SIR I AM Sanjay Kumar Tiwary my phone no is[protected]

My boradband connection is recently installed. The technician could not connect to internet while configuring modem on 11th April 2009. He said it will be done from server side and i will get it in next 4 hours. That never happened.

I tried searching on the net and i could see that it should be a problem related with DSL link not being stable. Could some one from BSNL act on this compliant and send some one to correct it.

Its being last 5days the broad band not working even i have given compalint on 23rd April, still they have not come with a solution.

My bsnl braoband speed is too low.It ofent gets worse there are no action being taken by the authorities.
I simply want some proper steps to be taken.Thnxx

BSNL Broadband — advance amount paid & yet now i had not received the connection and no response from the exchange

past 12 04 09 .i had seen a mela regarding bsnl broadband. they told if we are paying amount of rs 500 means i will be reciving connection within 1 week.but till now i had not recived the connection .regarding this i had ranged up many times but there is no respones from them .so kindly remainding you to give connection as soon as possible hope that this mail will respond me .



SATHISH .N
CHENNAI FORD

BSNL Broadband — not able to get wireless connection

sir/madam,
i had applied for the bsnl broadband about a month ago, i had also applied for type 2 modem which enables me to use wireless network in my laptop, after about a week one technician along with another person came home and installed the internet and after installing demanded Rs 300/- but we refused to give them the money as they are getting paid by the company for their work .later i realized that i was not able to get connected to the wireless network, i tried several times calling up the customer care but could not succeed then i called up the local helpline and they told me that the modem itself is not proper so they will be sending a technician but so far nobody has come, also the technician`s name Mr Rajendran that they told they will be sending happens to be the same person who had demanded Rs 300/- initially .now neither the customer care people nor this technician is responding to my calls .please take a note and save me from from the greedy staff of your company . kindly give some solution.

BSNL Broadband — Phone & Broadband not working

Phone and broadband not working

I was a using a bsnl broadband unlimited.my landline phone, i keep the phone like no dialing type.
but they charge for the dialed nos . i suprise to my bill.
i called to toll free 1500.but had given a number .which i dialing, has not pick the call .i do not why??

I was a using a bsnl broadband unlimited.my landline phone, i keep the phone like no dialing type.
but they charge for the dialed nos . i suprise to my bill.
i called to toll free 1500.but had given a number .which i dialing, has not pick the call .i do not why??

Sir,
My landline number[protected] is out of order since lat 05 days. I have alredy given complaint through IVRS. Docket Number 492539. Nobody attended till 01/06/2009. Please attend and rectify as it is very much essential for my sick parents at Kolkata.

S.BASU
ASSISTANT ENGG/ SIGNAL & TELECOM/CONSTRUCTION/ RANCHI
SOUTH EASTERN RAILWAY

We are paying internet rentals regularly still the service is down for almost 15 days and getting interuppted service. BSNL has outsourced installation work and they do not have any control over it. Thrie providers are taking extra maoney for hardware parts and not providing service afterwards and ultimately customers are facing lot of problems.

Regards,
Sachin kolhe

BSNL — Problem with the Wireless BroadBand Connection

I am using a Wireless Modem to access internet. However, since last fortnight, my modem is giving problems with regard to wireless connectivity. When I am connecting my laptop to modem through the LAN Cable, I am getting the internet connectivity.
However, when I am trying to do the same through wireless, I am not being able to connect the internet. I tried your so called Customer Care Number[protected] some n number of times, but to my dismay they have not been able to resolve this. Every time I speak to your Customer Care Executive, he/she asks me to follow the same steps to change certain settings. Despite of the fact that every time I tell them I have already followed these steps, but it has not helped me in anyway. This has been going on for last two weeks but nobody has bothered to call back and get this problem fixed which implies that there is no higher authority which is monitoring the Customer Grievances and ensuring their closure on time.

I want to understand when I am paying for a wireless modem and not able to use the same then what is the point having it. I would also like to mention the incompetency of your Customer Care Executives who inspite of numerous calls have failed to resolve the problem.

I would like you to take adequate steps to make sure that the problem I am facing gets resolved at the earliest and avoid me from this unncessary incovenience which has affected me for the last two weeks.


I had sent the above mail to the Nodal Officer, some 3 days back however have not received any reply on it. Looks like the so promising BSNL broadband connection has turned into a nightmare for me which leaves me with no alternative.
If some BSNL Officer is reading this complaint, I hope he/she will take some concrete action to get my issue resolved with in a decent time frame.

BROADBAND INSTALLED ON TELEPHONE NO.2573323 NOT WORKING FOR THE LAST ONE WEEK

BSNL wireless broadband — No service

My phone no. is[protected]. I lodged complaint in bsnl office in Lucknow one week back that my wifi connection/modem is not working for last 15 days, but nobody has attended to the complaint despite reminder. My bills are all timely paid.

I have bsnl landline and broadband connection, but from last one & half month my broadband not working. And i had given a complaint in their Call centre but there is no responce How useless service given by BSNL.

From

Pankaj Chaukar

Tel[protected]
Mobile [protected]

BSNL Broadband — Non listing of telephone for on line bill viewing

My tele nos, 2325689 and 2328260 are not updated on gurgaon website for on line viewing of telephone bills, whereas these number figure in the directory enquiry. Request BSNL be approached to update these numbers for on line viewing of telephone bills.

BSNL — my broadband not working

it was now nearly 1 month. my broadband internet not wotking.
from 12th JUNE 2009 .i also compliant in our exchange
but they said they cant do any thing, it fault from 15 sec main office
they give me phone no of S.D.O, J.E. DT ect officer ([protected], [protected], [protected])
also compliant on 1500, 1957, 1504, 2221212, 22221313
some time no was busy and some time reply said upto evenning problem wiil solved but so
then in evennig said Tommarow .Daily they said this but my problem not till solved plz do something
now some connect but very slow connect also slow speed, it take 2 minutes in google.
u can imagine, , , I paying Bill because bsnl no is old and spread in all connection and relation
plz do attention for it.

BSNL Broadband Internet — internet not working since 4 months

i had taken broadband internet connection in telephone no[protected]. i have paid all charges but no connectivity. i have made hundreds of compaints to local personnel but of no avail
please help
v k singh, chief manager sbi

BSNL — BSNL Broadband Connection not working from last 20+ days

It has been 20+ days where in my BSNL broad band connection is not working. Despite of calling BSNL on a daily basis, this is not rectified. I am looking for some guidance, who should I complain now so that I dont need to follow up with BSNL again to get this rectified.

Broadband — broadband not active after one month

I got connection from bsnl broadband before one month but till date this connection not active every day i am 4-5 time calling for Mr Suba Singh he is telling we are doing but till date same problum i call Mr sanjay uniyaal for this complains he also give same reply.
i call more than 100time to Mr amit he also give us same reply we are doing today iam doing.
now can you tell me where i can complains can you give me mail id for complains

my broadband is working two minutes then it was cut after 10 min it will work for 2 min past 2 weeks this problem is continued no one is taking response

BSNL — broadband not working and no action

my number 28564234 soent work at least 10 days in a month and complaints are ignored. we are charged for the full months service is this fair to the consumer?

Same problem was happend with me, but i was reported to JTO & SDE and they are helped me...

BSNL — Broadband Connection not UP

Hi,

I had applied for Broadband connection in March 2009. I received the modem on April 09, but till now my connection is not activated. I registered so many complaints via 1500 and also went to regional office, but all in vain. I got a huge bill for nothing. Its august and still my broadband is still not functioning.

I have been using more than 2 years.
Now the connectivity failed for more than 15 days.Inspite several complainst NOBODY responding, just BSNL staff palying around giving me several numbers on which nobody responding.

MOST ridiculous services I have ever sen in my 20 years of experience

BSNL-telephone and broadband — Not working for past 4 months

My tel: 23538882 and broadband under R T nagar/Kavalbyrasa is not working( dead) for almost 4 months. In between, they made the tel working for 4-5 days( still broadband was dead)
I am constantly paying for the service including broadband for past 4 months without any delay, still expecting them to fix it. BSNL is actually charging me for the services which I am not using.
What makes me more frustrated is the kind of repsonse I get from the authorities like SDE that" give your tel #, I will check it, will let you know..." and no action at all. even after constant follow ups, they will treat me as a new customer everytime when I call and hear the complaint like the first time. These type of "old government owned body mentality" is not acceptable and thats why BSNL is losing customers everyday ( i have many private operators on my doorsteps to provide a better service)
I need my tel& broadband working; waive off the extra money I paid for the broiadband service immediate!

Ref complaint No 200082 Dt 06 Aug 09 at BSNL Pune (Maharastra) Circle. Inspite of longoutstanding complaint and repeated calls to various officials concerned, my BB connection is not getting repaired for want of some cable replacement. I wonder the efficiency level of the tecnicians of this Govt Organisation. Probably guranteed job is a deterrence for these type of organisations. Pepole should not get carried away by the aggressive advertisements of BSNL. It is still the Old INEFFICIENCY KI PEHCHAN & not GHAR KI PEHCHAN. In 20 hrs Amarican Army layed OFC in enemy territory (Iraq) 15 years back & it is already 20 Days for me. Please wake up!

BSNL — bb service not opening

Iam unable to see my usage records as the website www.databsnl.in doesn't open there iam using the net more than the limit of 1gb hence i request u to solve the problem as soon as possible

please resolve as soon as possible else ill remove this coneection.

My dataone broadband is not working for the past 2 weeks . my telephone number is[protected].. whenever i connect i get the error username and password not matching Error no. 691 .. i hv already launched 2 complaints but in vain ... plz help !!

BSNL — my broadband is not running well

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tc baVjusV pyrk gh ugh Fkk rks bruk fcy D;ksa fn;k x;k czkMcSaM dk lqpk: :i ls uk pyuk]bl ij dksbZ leqfpr dk;Zokgh uk djuk bl lsok esa xaHkhj deh ok pwd dk |ksrd gSA
vr% gekjk czkMcSaM can dj tek jkf'k 1281= rFkk fcy Ø 53743468 'kwU; dj VsyhQksu Ø+ [protected] dk dusD'ku foPNsn dj mldh vekur jkf'k okil dh tk; A
BSNL ds }kjk lsok dh xaHkhj pwd ok deh us bl foPNsnu gsrq etcwj dj fn;k x;k gSA eSa buds fØ;kdykiksa ls iw.kZr ijs'kku gksx;k gw¡ A bl otg ls ;g dk;Zokgh dj jgk gw¡ A
ckj ckj gksus okyh :dkoV lsok esa iw.kZ deh] laxsa; ;ksX; gS A
fnaukad ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++...⇄ Hkonh;
ds'ko izlkn xqIrk
C/O v'kksd dqekj xqIrk
jsYos LVs'ku ds ikl]lCth e.Mh]
tSrokjk ftyk lruk e-iz-
[protected]

BSNL Broadband — BSNL Broadband not given

I had applied for BSNL broadband connection 50 days back and still I dont have any response from BSNL. I try to call BSNL people they never pickup the phone and when I met them in person they give lame excuses and ask to come next day. I am very frustated with so long delay. I would be very thankful if something can be done.

K.R. Jain
2724322
Dehradun

BSNL — Bsnl broadband number not working

DEAR SIR,
My TELEPHONE NUMBER:[protected]
KALYAN

I AM AM RETIRED AGM FROM MTNL. FROM 22ND SEPTEMBER ONWARDS TILL TODAY 4 DAYS PASSED AND THE PHONE IS NOT WORKING IS COMPLETELY DEAD ITS A BROADBAND NUMBER. WE HAVE REGISTERED A COMPLAINT BUT THEY R NOT RESPONDING AND EVERY MONTH ON THIS DATE THEY DISCONNECT MY NUMBER AND GIVE CONNECTION TO SOMEONE ELSE ON MY BUILDING TO USE BROADBAND. I WAS TOLERATING THIS BUT NOT IT HAS CROSSED THE LIMIT. THEY HAVE CONNECTED SOME OTHER NUMBER AND NOT STARTING MY NUMBER. AND HAVE GIVEN PARALLEL CONNECTION ALSO FROM MY NUMBER. FROM PAST 6 MONTHS EVERYONE TELL FROM OUTSIDE THEY DONT GET MY NUMBER THE LINMAN COME AND SAY SOME LIES AND GO. HOW MUST TIMES I MUST GIVE COMPLAINT TO THEM THATS Y I AM WRTITING TO U. PLEASE DO THE NEEDFUL IMMEDIATELY. I SAW MY BROADBAND USAGE DETAILS ON BSNL SITE WHEN I HAVE NOT USED THAT DAY USAGE IS SHOWN. WITHOUT MAKING CALLS MY BILL HAVE INCREASED.
PLEASE DO THE NEEDFUL AND FORWARD IT TO CONCERN PERSON.

REGARDS,
A S RAJAGOPALAN

BSNL Wireless connection — Wireless connection not working

My Wireless connection in Vadgaon Sheri is not working(Faulty Instrument). No officer is available to look into it. Lineman(Mr Sivarkar every day said it will be addressed on same day) Very very rediculous approach by BSNL officers.

Hi

Its been a week or more that our phone is disconnected and unable to connect to internet. This is highly unacceptable as I have paid my bills on time...and when i call the toll free number or 1500...they dont know what has to be told and how to make the user understand...

If I would have know that BSNL gives such a services..i would have never recommended BSNL.

thanks

BSNL Broadband — Broadband is not function well

Dear sir
I have taken broad band connection from the begning it is not functioning well .
Please do need full at your earliest as possible.

my connection details are given below
phone no[protected]

the broadband connection for[protected] is not working past 2 weeks

BSNL Broadband — Internet not working for nearly a month

I have give a complaint tht my internet is not working on 19-09-09 to the visakhapatnam bsnl authorities
whenever i try to call up the local bsnl authorities all they say do is give me another number and ask me to call them and this chain continues but nobody takes responsiblity and this saaga has been continuing from the past 25 days
is this how govt organisations always work dont they have a minimum responsibility towards their work..?
landline num:[protected]
my mobile:[protected]

Iam also facing the same problem. If you dial to "1500" - You can hear music endlessly, no operator assistant will come to hear you. Some time you will land in noiseless zone after the first ring, no one knows were we have landed. This is the worst status of our priemium braodband claimers. Even god cannot do any thing to improve them

BSNL wireless broadband service not working
I had taken a bsnl wireless broadband connection few days back. The wireless broadband worked properly only for 2 days. However, if the network cable is connected to my laptop the internet works or else, it gets disconected. I had called 1504 plenty of times and followed their instructions but all went in vain as they said they will pass the complaint to backend office or something and the problem still persists. It was on 15th of August when they said they will get back to me, but till now I did not get any call from concerned people.

What is more painful is that, it takes you minimum of 15 minutes for you to be attended by them (when you call BSNL customer care service numbers 1504 or [protected]), and if they are not able to solve the issue, it gets cut automatically, and you dial up and wait again, this time for for more than 30 minutes...or you will never get attended throught the day...

Unbelievable?? Believe it...(for those who are not associated with BSNL service)

Yes, ..may be they will be busy attending some other calls, but how come it gets disconnected in the mid of your conversation or why is that they do not get back to us when they say so...

I do not know much about this forum, but I hope that it will serve my purpose.

BSNL Broadband — customer care number not working

hello sir / madam
im using broadband service of bsnl i have issue with connectivity so i called up customer care number 1500 from my landlyn it just connects n it sounds that all our customer representatives are busy n it gets dissconnected automatically i dont understand wat for they providing customer care number for the subscirber if any query we can clear up by call center so only we select such service provideers but its of no use now will this all cleared .. everywre curruption

BSNL Broadband — Not getting connected and not attendint tour tele requests.

I am a senior citizen, settled in Senior citizen's complex at 27, Dhyanaprastha, K N Palyam, Vadavalli PO, Coimbatore0641041, having bsnl telefone line[protected]. I applied for and they supplied broadband connection for in the 1st week of October. The techinician came and befor him the broadband would get connected after attempts for one week. But even today, i am without any connectivity. My numerous calls to the AE, other officials are invain. their tollfree number was disconnected thrice this afternoon, which forced me to come to the browsing centre in this heat and write this complaint.. Furthermore, they incorporate my login name and password for direct connctivity(?) and im not comfortable about this.

Bsnl advertises that they give the connection for RS99/ to rural areas and I am in rural area. However I am told that they charge Rs. 250/ Will they walk their talk?

house (BSNL broadband) — Not connecting since 10days

sir,

My internet connection is not available since 10 days i can't bear it anymore,I had complaainted so many times to 1504 but they are not responding I waited so many days ,so i want disconnect your broadband and go to another network,I[censored] want the customer pls rectify the problem other wise it was itslf,I will wait upto tommorow evening only



Ravi shankar

bsnl-broadband — not working

I have a broadband connection through BSNL phone line-2421078. For last one week the broadband is not working. The contact nos provided by BSNL-2023000 and 2000121 are always switched off.

On my complaint lodged with Nodal Officer-Mr. Mr. B. R. Singh by e-mail on 29.10.2009, I received following reply on 30.10.2009:-

"Sir,
Your grievance has been forwarded to the o/o Area Manager DBL for early action. Pl contact Divisional Engineer (Extl) DBL on Tele no 2441000/2474000 if it is not attended within 2 days.
Sorry for inconvenience,
Nodal Officer (PG) Kalyan"

However till date no body has attended the complaint and none of the phones of Dvil Engineer are available. I do not hope for any better service from BSNL.


MGVaidya.

the broadband of bsnl was taken by me last month and i owned my modem. from 20 days i am having the same problem that adsl light blinks thrice and then is reset. whereas i tested this modem in my friend's house it works properly. in my house even all the connections are perfect but it is reset again and again after every 2 minutes and it takes more than 20 min. to become satble for adsl.

Same problem with my wireless internet connection as well..have been paying bills which is of no use..from past one month wireless internet connection is not working for me also..placed a complaint..till now no response..previously one tech had come to fix he had left a number behind ..i try calling that number its switched off most of the time and today got thru but the guy said place a complaint i will come and check..now airtel wud be a better option as they give gud customer service..its been one week and am still not able to use net ...

BROAD BAND IS NOT WORKING PAST FORM 23RD DEC.
1. COMPLIETED ON ON 23RD NOV COMPLIENT NO 444..
2. SECOND REMAINDER ON 4TH DEC COMPLIENT NO 55.

PHONE NO 25540711,

NO 7, 7/1 6TH CROSS GUPTHA LAYOUT,
HALASURE. BANGLAORE-8
KARNATAKA.

I have applied for broadband connection last year. I have received telephone calls from BSNL people about installing it. But till today, no person from BSNL visited to my home to install it. I do not know what happened and why that sanctioned bradband connection is not installed at my home till to day . I would be very greatful to you, if possitive steps can be taken.



K. N. Jadhav
[protected]
Dombivali,
Dist. Thane

sir,


i am a dataone user since 8 months and at present more than 3 months no connection, i have complained several times in telephone and also their complaint books, every months they charged[protected] bill, this is for non connected bsnl data one, every time i have paid bills, the problem which i faced is dsn is not steady

the bsnl workers coming every week and inform that everything is ok, after they left again same the problem arises.

i fed up with this probles and i have no use with your data one, kindly check my connection and rectify the problem, otherwise i have to abandoned the connection since no usage and refund the bill amounts which is excess with your company.

for telephonic complaints nobody taking the phones - so i have to go directly to office and write compalints, you can verifyu my complaints 4-5 times in every month.

i am a akshaya e centre entrepreneur and i have another connection is in my office - it have no problem and i have been using this connection morethan 4 years it very good speed and relayable, so kindly do needful to rectify the problem

thanking you

yours faithfully

vijaykumar V.g
anjaneyam
mavatte road
pottore p.o
thirur,
thrissur dt.
kerala - 680 581



my telephone number is :[protected] the nearest bsnl office is at mulankunathukavu.

my mob : [protected]

my bsnl broadband internet is not working for the past one month

BSNL Broadband is not working since August'2009. Still bsnl customer care not responding for my query. I called and fight with bsnl many times but no response. When i call bsnl every time they gave me some landline numbers which are follows,
[protected]AE
[protected]DE
24710123
24850143

After a huge number of attempts i got the reason for the disconnection of broadband from an assistant engineer. He told that the connection has been cut due to late payment. But evenafter i paid the amount, BSNL authorities didn't resume the connection till now. I registered the complaint in this regard in all the possible ways(this is my job ticket i got[protected], e-mail, customercare officer, complaint-byperson). But i got a big "NO RESPONSE".

But, Please note that i received the bill exactly on the bill date till now, for this disconnected connection.

I would like to have an idea from you people on how to solve this issue.

Thanks in advance

disconnection problem again and again.

BSNL Broadband — WIRELESS CONNECTION NOT PROGRESS

OUR TELEPHONE NO [protected]
[protected][protected][protected]
in above connection we use broadbrand but wireless connecton not open

from
manoj agrawal
[protected]

BSNL Broadband — internet not work any time

I have BSNL broadband connection and I am using same for more tha 3 yrs. at starting it was working properly, but from last 3 months its performance is below average.

Whenever you required the internet, its not worked. if worked its too slow and bracking nos of time.
My concern is when you are paying for services, you must provide the best service thats we desired.
Kindly look forward positively...

Contribute to be the best provider, so can appriciate you from site as well.

Jitender
#2185, Sector-42C, Chandigarh.

BSNL WIRELESS — Did not get the internet

Sir,

I am a customer of BSNL wireless phone. I am not getting the internet and I gave a complaint in the Bsnl exchange office thalkulathur and one month ago i have given there my phone but the officer is not taiking it as serieous and not giving the correct information. .He has no responsibility . MY phone number is[protected] .Sir please take needfull solution


RGDS,
Adheep Ali.K
Thalakulathur,
Calicut,
Kerala

BSNL Broadband — broadband complaint not achieve

i want to know my portal id and password.So that i can know my broadband usage.Please mail me.My Phone number is[protected] My id [protected]@gmail.com

sir this is to inform u that our telephone no 26617745 is having broadband connection with one time yearly payment of Rs.35000 multi user. before the plan was different single user at that time broadband was working well after change to yearly pplan broadband is not working, example in a month 15 to 20 days broadband line is stopped. every time we give a call they say works is going on this is happening since last 4 month.
sir we work on SAP system and it require broadband speed, if this is not sort out how the work will go on,

kindly look into the matter as i have register with you when failing to get service provided by calcutta telephones

BILLING ADDRESS
SRI BALMUKUND POLYPLAST PRIVATE LIMITED
155 LENIN SARANI, ROOM 404 NIGAM CENTER
DHARMATALA ,
KOLKATA-700013

BSNL — Broadband not working and also phone

I am Raju Pandhara From Virar , India
Phone No.+[protected] of BSNL ,out of order from last month, it is always outof order in 10-15 days in every month. No body is listing complaint.

V K Singh — Broadband

Sir
My Phone no is[protected]. (customer id [protected]). I have got BSNL Broad band connection in last month. But they are not provided Portel ID and password to open my account and see the usage of broad band. Plz Provide me Portel ID and Password as early as poosible.
Thak You

BSNL — COMPLAINT CLOSED WITHOUT PROVIDING THE SOLUTION

Bsnl mobile complain no. 4303852 lodged on 22.09.2010 for not activating miss call alert facility. Customer care people says the complained solved & it is closed everytime. but still as on date it not yet solved. Customer care people just giving excuses & are saying transfering to senior authority. After transfering no one receives & finally i have to disconnect the call otherwise there is no meaning for waiting more den 15 minutes on line just to listen the default message of bsnl.

kindly look in to the matter


reg.
jayendra gaonkar
cell no. [protected]

I have submiited all deposits on 11 Oct 2010 for broad band connection No[protected] at Agra but till date no connection has been provided.

Ortel Broadband — not responding to call

It is pity that when this net is not working,no one cares for it,even the contact number shows that it is engaged.so first you tell me whom to contact in case the net does not work.even if they come in contact they say that it will be done but in vain.
A SUFFERER

sir,
my telephone number is 27960407 ,i am having a broad band connection ,my broad band was not working properly.a problem of network cable unplugged arise due to which the connection was not possible.i had contacted the customer care they said problem with my system.i had checked the system with airtel broad band connection it is working properly.recently my broad band was not working from 30.10.2010.i had registered a complaint on the same day my docket no[protected] dated 30/10/2010 at 13:15:51 hrs is still pending.this is not the first time,every time once there is a disconnection it takes more than ten days to recover.even i am not able to pay my bsnl bill from my home.every time i have to move 6 kms for browsing and pay my bill.there is no responce from bsnl.so i fed off and giving this complaint,do the needful at the earliest.

YES, I agree with you as my telephone connection has the Broad Band connection too, its disconnecting regularly.I complained at the office about this but they didn't take any action(even they are not responding to my complaints)I made three complaints(on September 2010 ) to the A.E he said i will send a person up to now (12-Dec-2010) no one came here. the main thing is we are getting BILL OF 750 for each month.

please respond on this issue

ADDRESS : BSNL OFFICE,
BAPATLA,
GUNTUR DST,
ANDHRA PRADESH.

very slow net

dear sir,
gave a complaint bearing no. [protected] dt. 31.01.2011 for telephone no.[protected]. complaint was registered, no body turned out to rectify the problem and after a day an sms was sent to my mobile no.[protected] telling that the complaint is closed.

when i tried to give a complaint to customer care on phone 1500 in the morning the bell is ringing and no response from them.

may i request to arrange to call on my mobile[protected]hyderabad) and arrange for the necessary repairs/rectification. actually i got fed up with bsnl broad band or else i may have to shift to airtel/idea or anyother company.

also as a customer i request/suggest to give direct mail id to whom we can approach in times of nonrectification/unsatisfactory services.

an earliest reply will be highly appreciated.

for this mail - i was made to search in internet and sending a mail to you.

actually i was having an idea to shift from vodafone to bandham. i took the number portability code also. but i am thinking now whether to go for it or not -with this bad experience from bsnl services/customer care.

i also sincerely request the executive concerned to make a surprise check thru other telephones - that how will be the responce of customer care in responding on telephone calls.

I am customer to bsnl for more than 10 years and want to encourage the public sector.

awaiting a earliest call on my mobile and service from your end.

with wam regards,

mvs sarvani.
[protected]
hyderabad

BSNL-UP(E) — Broadband is not working properly for past 2 months.

After repeated complaint for my broadband connection problem, no needful action is taken by concerning authority. i am constantly complaining about it on customer care and area incharge officer. i am suffer from both mental & physical exertion for past 2 months. my contact no. [protected].

sir our school land line number is [protected] broad band connection is not working. we complained in phone many times but no response. will you help us

R/S sir/ madam,
My name is Pramod Meshram and i m the Actively user of the Bsnl Broadband Service in District - Gondia, Maharashtra, and My land line No is [protected]. We Have already complained By phone as well as Personally meeting many times into that BSNL Broadband office but no response.

Otherwise i'll telling to Maximum people that the Uses is good but the service by the BSNL Worker People or Provider is not good for Anything...

and i Hope that you will Help meas early as Possible.

Thanking You...

BSNL — DISCONNECTION OF INTERNET IN ONE DAY MANY TIMES THEY ALSO PROVIDE SLOW SERVICE IN UNLIMITED PLAN

DISCONNECT OF INTERNET IN ONE DAY MANY TIMES THEY ALSO PROVIDE SLOW SERVICE IN UNLIMITED PLAN. THEY TOLD US WE PROVIDE HIGH INTERNET SPEED AND IN ADVERTISEMENTS THEY SHOW. BUT THEY ARE NOT PROVIDE GOOD SERVICE. I COMPLAINT MANY TIMES IN BSNL OFFICE.

From last 15 days I am not getting my Broad Band . Several times I registered my complaint but no response . Tried to contact on phone but not lifting from other side . Wants to cancell the connection In last three months it worked for hardly 15 days but I am paying bills punctually

BSNL — PHONE AND NET IS NOT WORKING

I HAVE A BSNL BROAD BAND CONNACTION WHICH IS NOT WORKING FOR LAST I MONTH AND MY PHINE IS DEAD FROM LAST 6 DAYES.

aps — net not working

my no is 22483266 and [protected].
my net is not working from last 15-20 days .
complained so many times on 1504 but nothing has been done yet.

I have a BSNL connection. I had applied for shifting the phone and the net connection to my new address. The request is almost one month old. But no action taken. Phone number is : 24963523

aps — TRANSACTION OF POLICY

Dear Sir/madam,

I prematurely discharged from ARMY MEDICAL CORPS dated 01/03/2011at Lucknow. At that time i made a request of transfer my policy no-- APS[protected]l to home town.Since that date i am waiting for transaction. It is just unsatisfactory that how much time a transaction can take ? Hence, you are requested to arrange some solution for it. I shall be very thankful to you.


Regards,

Sandeep

aps — Advice required

To,
The Director
Army Postal Service
Army Postal Direcftorate
C/O 56 APO

Sir,
My pol No/ APS/NM/2025- A and date of proposal is on 23 Jun 88. I have
taken loan of Rs 3000 and not returned yet. Kindly advice about
refunding procedure, total amount to be refunded and where to refund.


From
Sgt Vinod Kumar
730311-G

BSNL AP — Not responding about new connection

I applaied for new in yellandu,khammam bsnl office by paying 1125 for landline and broadband. But they are not gave the connection to me from two+ weeks. And they are not present in the office correctly. While calling to j.e he shouting on us. What should I do?

BSNL — plan change request

Dear Sir/madam
I am koteswararao My phone no. is[protected]. I give the application to change the plane Home 299 to Home UL 750 PLUS on dated 30/09/2009 with request no.418638. but right now no any action taken by BSNL Head Office, NELLORE. I am suffering lot of problem related to bill. Please sir, Kindly request to change my plane as soon as possible.

Data One Broadband — unauthorised access of account and access billing

sir
I have taken a broadband connection from 25-07-07 from BSNL Indiranagar , Bangalore office on tele no.[protected].From the month of Aug 2007 I am being charged for the access download which I have not accessed at all. We are four member family and children are studing and out from home from 0700 hrs till 1700hrs . the same case with me as I am serving and out from home from 0700hrs till 1700 or some time 1900 hrs . my wife is only at home and she does not know abcd of computer. password is known to me only and enternet is accessed with my presence and permission only . On checking my accout I find that my account is accessed at odd hours in the night and day times when nobody is available.also it is noticed that it is being accessed for 10 to 12 hours some days.
I had complained this matter to Public Grivancess officer Indiranagar office in the month of sep 2007 . But still no action has been taken and no ammount is being refunded to me instead the bills for the months of sep ,oct &nov2007 have been inflated to Rs. 2234/-. I am finding my account is being accessed for more than 2 GB per month by some one .
It is my humble request that to refund access amount billed on my phone and take steps to prevent unauthorised use of my account.
Thanks with regards
narayan kale
FB 178, HAL Colony
Near Borewell, Marathally,
Bangalore-37

plan 250 — access billing

hello,
i want to complain for access billing.i had got bill of 2500 in the month of april and again 6048 in the month of may.i haven't use this much of broadband.kindly check out the problem.
thanks for your services.

data one home plan 250 — abnormal and exess bill amount

I have installed BB connection on 5/9/2007 under home 250 scheme. my only daughter who uses the BB only in the night for an hour or two, since she is busy in her studies and out of house mostly in daytime.i am surprised and shocked to see the bill for Rs2191/-in the month of june to july.since installation and till may2008 i am receiving bills not more than RS500/-. so how come a single user without any download can expect this abnormal bill for asingle month.kindly look into the matter very seriously and urgently.my BB no 22263999.

BSNL-Broadband home 250 — Excess bill

I recevied a excess bill for my broadband this month I used less than the free usage... I not sure who to Approch on this.
Consumer ID :50092355

Thanks

B.S.N.L. Dataone — Excess unexplainable bill charged

i have subscribed for the Broadband service with 500C plan which include rental free landline service and 175 free calls from the month of May but incpite of that i have been charged for the rental for the month of May and Jane and have received only 50 free calls for the months my consumer no. is 125530.

Enclosed is the letter that we have send to the department after we received the false bill. But till now no action has been taken. Instead they have send us a notice for payment of outstanding dues of telephone bills.


Date 10/11/07
To.
The GM
Siliguri Telecom District
Colledge para
Siliguri

Ref:- Phone no. 2500330 bill date 4/10/2007 consumer no. 1499839 and bill no. 60066850

Dear Sir,
This is to bring to your knowledge that I received the above mentioned bill on 13th of Oct’ 07. I was surprised to see the amount of the bill which was Rs. 33712.00 out of which the amount of internet usage is Rs. 29509.91. This broadband connection is in my office and the type of business I am in the question of so much usage does not arise. After seeing the service records it has been seen that the usage has been done through the nights and the days and also on Sundays. Our office hours are from morning 10.00 am to night 9 pm roughly from Mondays to Saturdays. We are closed on Sundays. Our phone was out of order from 11th of oct 07’ and to 13th of oct’07. I had personally gone to lodge the complain of faulty telephone to the Hakimpara office around 2pm after receiving the bill so that if the service is restored then I will be able to see the service records. Now how can the internet be accessed when the line is not working. I have been regularly changing my passwords also so the question o[censored]sage by some one else also does not arise. I change the passwords and it is not leaked to any one else this is what I can assure you.
For your information this should also be noted that I had changed my password also on 13th of oct. ’07 at around 3 pm by accessing the internet through my mobile GPRS connection. But from the service records it is seen that the usage has not stopped.
I am also attaching the prints of service records from which you will be able to assess that it is completely absurd and not practical. For example on 2007/10/12 the start time is 8.44.49 and the stop time is on 2007/10/13 and note the time which is 8.44.49. Is it practical and possible ? Then take the case of dated 2007/09/13 and 2007/09/17. It shows that the time has overlapped. It has been marked with red pen for your clarification. From this few points it is very clear that there is some fault in your system.
This is something from which you will also understand that this is something ridiculous and unprecedented. If something of this goes on then the faith of general public to the Indian telecom department will be lost.
I would request you to take immediate action and see that this matter is taken care o[censored]rgently. I have lost my mental peace after receiving the bill and I have lost faith in your department. I do not have so much of money to pay the bill. This is a very difficult situation for me I would like you to help me come out of this grim situation.
Thanking You.
Yours truly,


Manoj Singhal

CC to:
* CGM Kolkata
* DGM(O/M), Siliguri
* DE (internal) Siliguri
* The Chairman (Communication)
Hardware Merchant Association.

Data One Broadband — Clarification on the telephone bill for january 2009

was a bb user under plan 250 and changed to home ul 500 plan from december 2008. An application for the same was given on the 15th of december and i was told that the new plan will come into effect from january 2009, but while surfing the official data one website on the 29th of december 2008 i saw that the plan had already been changed to home ul 500. On seeing this i started downloading and now the bill for january 2009 has come showing an amount of Rs 8502 to be paid by 29/01/2009. Please clarify the details. [Specially the bb usage charge of Rs 7100.10 which seems to be appaling]. Kindly give an immediate clarification/details of the complaint lodged.

Thanking you, SUJATA RAM KUMAR

BSNL Broadband — anomalies in bill

i am using BSNL broadband since may 08, under the plan UL750 plus, which stated that i will not be charged for monthly rental of landline. but in all the bills received i am charged for monthly rentals also. since last october i have not paid the bill, coz despite my application to AO(cash) dhanbad, the bills are not corrected.
my services are disconnected since december. now i want to discontinue the service but still i cant do it unless my bills are paid.
please help.

Name :N.VEERAVEL
2a, NAP Complex, Bagavathi Amman Koil Street, THENI-625531
Consumer No:[protected]
Telephone No:[protected]
Sir,
I did't use the games option but u include the charge for games, so pls reduce that charge from my bill.
I don't want it, so pls close it, pls make arrangement.so that from next bill on words don't include the games charge.
thanking you

Broadband — excess bill

have landline phone, phone no[protected], constumer no[protected] .i am using broandband connectiion at monthly rental at RS=500.and its my habit to used the internet within 1.5GB.i know my limit so always be in my limit.and this time i can assure you people done some mistake in billing.
so i kindly request to you please check the bill immediately and send me my correct bill
pls check and do the needfull correction
march bill =RS 3714
yours faithful
sharif khan

reference:bill no.[protected]/date07/05/2009/phno 22294545

here in my above bill reference, broadband night usage from 2-8 am is free, but in my chargeable usage it is has been accounted, please kindly correct billing, whom should i contact

BSNL braod band charges — BSNL excess bill

i was taken a broadband 500c plan on my land line telephone no [protected]. according to this plan monthly rent is fix Rs 500- plus tax and no other charges. But when i received my bill the broadband charges and monthly rent also include in my bill. i request them to solve my problome but the denied. Please solve my problume.

plan 250 — excess of broadband bill

Dear Sir
I am Dagadu Kusalkar.I am using your plan 250 broadband service. I have taken this connection in the 17/03/2009 after that I have paid frist amount of nearly Rs-3800. I thought it was modem or some first charges so I paid.But at this month of april I have got your broadband bill nearabout more than Rs-9000.
So I have called to customer care they told me that it was not possible so i should be meet to the account officer and disscussed with him.I folloe everything by proccess, but I am srictly unsatisfied against your service. when I asked about the dissconnecting this connection at that time your employee misbehave with me. If your plan was 250 so how it would be possible to become more than 9000. I am really I cant pay your bill.In fact I am facing too troubles at this moment also I am handicapped person, how I servive, I know please you dont injustice with me
I hope that you will give help me at this matter.I am giving my order number-3712411 and my phone number is[protected]
Your Faithfully
Dagadu Kusalkar
A/P-bhigwan
Tal-Indapur
Dist-pune-413130

sir,

i am nrupal using broadband bsnl since last years first of all this people are not giving downloading speed and else they are charging extra.

we are using plan of 250 which gives 1gb free and our usage is only 648 mb and they have charged 250 rs more i dont get it why?

please take some immediate actions.

Dataone Broadband Internet Surat Telecom — Excess billing of Broadband internet usage of free trial offer.

All the usage during the free trial offer of internet connection for 15 days along with unlimited download has been billed by the BSNL Surat Telecom, Gujarat Circle. Despite the complaint been registered on 27-5-09 my complaint still remain unanswered and unsettled.

For 10 days i got the bill of 1600 . I have 2.5 GB free in which i used 2.3 GB . bbusgchg in my bill is more . plz provide proper way to solve this issue.

bsnl broadband plan 250 — excess amount in june bill

addintional charges as shown in misslenous coloum actally our bill amount not exceed 490 for the last 2 years we need a detialed summary of the bill for june 09 it helps us to know the problem

I opted for BSNL Broadband plan of 1 GB @ Rs. 250/Month. I used 872MB last month so my bill should be 250+ taxes. but bsnl has sent me a bill of rs 585! what should i do. I should have not trusted a govt company and instead i should have taken an airtel connection.

I am a user of data one broadband.
First time when i installed data one modem, they charge me Rs 4100 for installation and told me that this is modem charge and 2 month advance rent of Rs 1350 (Unlimited). Now they send me the phone bill which included of sucurity deposit of Rs 1500 apx. and told me Broadband bill will be more.
Please solve my problem.
My contact No - [protected] ( Pratik Jain)

Data One Broadband — EXCESS BILLING

BILL NO. 3299843, BILL DATE 01/08/2009, BILL AMOUNT 5269, TELEPHONE NO.[protected], CONNSUMAR NO. 2091456

My landline number is [protected],i have a broadband connection since june. i paid 1800 rs for the modem to purchase it and rs 1500 as rental for two months. nspite of that in july 17th bill i was again charged for the modem and for the rental for the duration i have already paid.

Dear Sir's
BSNL, SURAT BRANCH
SIR,
MERA TEL.2311516
JO PICHCHALE MAHINE 1000, SOMTHING BILL AAYA
THA MAGA AB BROADBAND CHARGE 2771/- RUPEES LAGKAR AAYA HAI,
SO AAP MUJE MERA USAGE DETAIL MAIL KAR DIJIYEGA

your truly
MUKESH TUGAVE

they are not providing the 20% discount on broadband bills for central governament employees

bill details of my landline

Sir,
My phone bill always exceeds Rs.1500 per month.Seeing that Ihave checked the usage of my BSNL landline phone.I am quite eager to know the bill details of my telephone number[protected].

dataone — excess broad band bill

since last 2 months iam getting higher telephone bill, specially net(broad band) bill for my limited usage

dataone broad band — excess bill

sir

My land line no[protected] has facility of broad band. Iam getting excess billing since last 2 months, and an additional billtoo. I paid all bills by trusting people of BSNL.Now selfcare.sdc.bsnl.co.in is not responding for registration. how to over come my problem of excess billing more than my usage

I am a broadband user along with the basic landline service. I am in the home125 plan with mimimal usage and the bill paid for the internet usage will always be within the monthly rent amount of rs. 125.
But unfortunately, my bill for the month of march shows an internet usage of rs. 862 which is incorrect.
Request you to check the same from your end for the anomaly in the bill and do the needful to correct and rewrite my bill. If possible pls send me the detail bill for my broadband usage for the bill dated 07/03/2010.
My landphone no is: [protected] and consumer no: 4234084
Thanks
Rgds
Avinash
[protected]

BSNL — BSNL Excess Bill

Dear Sir,

I had got a connection at lastweek of march, I have went to this connection (Combo Home Plan 500c) becoz 15 days unlimited usage from the day of installation, so we used 15 days unlimited manner. Meanwhile i have checked with custmore care about this offer whether is it applicable for this plan or not, they said it is applicable and you could download till end of the 15 days from the installion , they will deduct the amount when billing amount has send they added.

But when i saw the bill today for the april month . i got shocked very much. Please revert back to me asap.
My mobile number : [protected]
Customer name : Mallaka(my mother)

Thanks
Tamilselvan.M

want to know the amount occured from september 1 to september 28

My self Ram narain, having BB connection[protected] at Vejalpur Ahemadabad. I have choosed to pay the bill on line automatically through my ICICI Bank A/C. by mistake i have paid the bill of Rs. 708 in cash to Ahemdabad tlecom district vide recept no. [protected] dated27.09.10, with the impression that the payment automatically start from next month, but when i check my ICICI A/c, it was noticed that payment of RS. 708 already debited from my A/c on 24.09.10. Hence I had made double payment for the bill. Hence I request Your Good Self to make me a refund of Rs. 708 By way of Cheque on account of double payment and oblige.
Thanks.
Ramnarain
H.No.2, First Floor, Veenakunj Society. Near Vastrapur Crossing, Vejalpur Ahemdabad.380051(Gujrat) (m)[protected].

First of all it is not a complaint, but a request. I have opt to pay my BB[protected] bill on line automatically through my ICICI A/c and was under impressionthat it will take effect from next month, so I paid the bill Rs. 708 in cash to Ahemdabad Tecom District vide rec. no. [protected] dt. 27.09.10.But when I checked my account i found that the bill amount of Rs. 708 has already been debited from my account automatically on 24.09.10. Hence by my own mistake i have made double payment, hence it is requested that i may be refunded Rs. 708 or adjusted against the forthcoming bill and oblige.
Thanks.
Ramnarain,
H.No. 2.First Floor, Veenakunj Society, Near Vastrapur Rly. Crossing, Vejalpur-380051, Ahemdabad, (Gujrat) M.[protected]

BSNL — BSNL excess bill.

i have received online bill for month Nov 2010 which include broadband installation charges rs. 250 but as per bsnl promotional offers installation charges is waived off during 01-oct-2010 to 15-nov-2010. and when i checked my demand notice (demand ID-175406) online it does not include installation charges.
when i tried to contact authorities they did not respond to my complaints.
plz help me to sort out this problem

my detailes

phone no- [removed]
mobile- [removed]

I am user of broadband plan 599c since last three years. Recently I have gone through my Augast, 10 usages and found two mistakes in metreing reading . No one is ready to even listen my complaint. whereas I have dacumentry evidence which proves that mistakes are there. It seems me that I have to shift sooner or lator to other service provider. Roshanlal Dhamija phone [protected]

its not modem charge... MODCHG is music on demand...

Broad band usage Excess Billed : Ph No 26798637

Dear sir,

As my broad band usage for last 2 months are billed on very much on higher side, with out usage.

As details show that 14gb data/packets sent/uploaded. which is impractical. and data received is just around 2Gb.

The bill for 2 months is around Rs.8000. but with out that much usage.

If it was in a unlimited usage it would be just around Rs.1500

And plz take a look of our records of past one year, and this seems to be on very much higher side.

We cannot pay this amount, because we have not used that much of 8k.

Usually what will be the credit limit. How do i know that my credit limit has exceeded.

Plz consider this matter at the earliest.

--
With Regards

Girish R Patil

Kindly provide me dynamic locking facility against my office tele no.[protected]
[protected]@yahoo.co.uk or [protected]

My landline with no[protected] is dead from past 10 days. I had registered a complaint by dialing 197 using some other telephone. Till now no action has been taken.

I also have Broadband connection (Home 500 plan). The net connection was very good till last month. Recently I am having problems with contineous connection. Net gets disconnected for every 10-15mins and after some time it connects back. This is very disturbing. I request BSNL authorities to rectify these issues as early as possible.

Thanks,
Keshava.

halo, am divya valluri..
my BSNL landline is dead from past 2 months...and there is a disturbance and cross talk. when we talk...we hav given a complaint to the local officials.. but there is no response...plz look after this problem..n kindly please solve it as soon as possible..

Modern Machines & Appliance — BSNL landline complaint

Dear Sir,

my landline phone no.[protected] is down since 14/5/09 & the complaint was registered on 15/5/09 & again on 16/5/09 and the complaint no.provided by the Jabalpur-Katni (Madhya Pradesh) circle is 1717, till date no action has been taken by the concerned department.

Our landline telephone[protected] is dead since 19 May 2009. This connection is in the name of Gopalakrishna Nayak, Padma Nilaya, Puttige. Post Hiriadaka, Udupi - 576113. We have already given complaint twice. but till now no action has been taken.
we never expected such a poor service from BSNL personnel. i have already paid the rent of one year in advance. i hope u will take immediate action on my request. Or else i am ready to disconnect the landphone if you are ready to refund my advance.

Expecting your immediate action.
thank you.

BSNL
Posted:[protected] by Ashok Nayak Send email


landphone dead
Our landline telephone ([protected]) is dead last two month. This connection is in the name of sunil kumar gupta, house no 1948 sector55 faridabad. We have already given complaint more than times but till now no action has been taken.
we never expected such a poor service from BSNL personnel. so i have no paid the rent of last bill . i hope u will take immediate action on my request. Or else i am ready to disconnect the landphone if you are ready to refund my advance.

Expecting your immediate action.
thank you.
Read comments

Dear Sir / Madam,

Please note that my landline[protected] has been dead for the past 8-9 months. All the complains to the loving BSNL authorities fall on deaf ears.
They kept sending me bills for the past 8 months, however this month they have sent me a NIL bill...I suppose they realize that their poor landline is providing no service to me at all. Now they sending me a NIL bill justifies that the phone is dead for long & they need to do something about it-----HELLO HADAPSAR EXCHANGE---SDE are you listening.....I need service (working phone) not a NIL bill to satisfy my complaints. Incase they can't provide the service, they are free to come and collect their handset from my residence & pay me my deposit.
Cheers!
Romaldine Braganza

Sir,
Our land-line phone has been out of order from 08/06/2010. We have registered the complaint regarding the same for 3 times and the situation still is the same. No one from the BSNL office has turned up to solve the problem.
My land-line and other details are given below...
Name- Anjali Mahavir Banthia.
Tel[protected]
Address- 2A, Aundh gaon, near Hanuman Temple, behind Gautam Computers, pune-411007.

My telephone number is[protected] is dead...but our broadband is on.......
so plz.. cheek landline phone......

BSNL Landline number 24240765 is not working and completely dead from[protected]. Requested for rectification.

My landline No.[protected] is dead since 18/07/2010. I have lodged complaint for the same on 18/07/2010 10.00am. bearing complaint no.001472. but since then nobody attended the complaint. Every 1-2 months we face same problem. But there is nobody who cares.

RESPECTED SIR,
MY BSNL LANDLINE NUMBER IS[protected] BUT SINCE LAST 20 DAYS IT IS NOT WORKING.
I
HAVE COMPLAINED IT TO THE LOCAL AUTHORITY SEVERAL TIMES BUT THERE IS NO RESPONSE SO I REQUEST YOU TO LOOK INTO THIS MATTER AND SOLVE THE PROBLEM AS EARLY AS POSSIMLE.
I ALSO REQUEST YOU TO THAT PLEASE CHARGE THE RENTAL ACCORDING TO THE AVAILABILITY OF THE SERVICE FOR THIS MONTH AS THE SERVICE WAS NOT PROPER.
THANK YOU,HOPING FOR CORRECT RESPONSE

DEAR SIR,
I HAVE ALREADY GIVEN A COMPLAINT TO YOU BEFORE APPROXIMATE ONE WEEK.
MY NAME Mr. JESTIN ALEX PEREIRA. MY LANDLINE NO. IS[protected] HAS BEEN DEAD BEFORE 3 MONTHS. PLEASE GIVE ATTENTION ON IT & DO THE ARRANGEMENT OF ANY PERSON WHO CAN REPAIRE IT.

MY MAIL: [protected]@gmail.com.

IF ANY PROBLEM COMES PLEASE REPLY ON THIS MAIL ID.

AWAITING FOR YOUR REPLY & ASSISTANCE.

Our Telephone line is dead for more than ten days please restore that same ASAP

Tel number 27117400

mob [protected]

my phone no is[protected] my phone oftenly become dead. I have complaint so many time to local officer but nobody responding me. DP line is laying on the road so that it damaged by passer-by. My telephone was dead last 2 month. If you are not able to provide the service you may disconnect immediatly.

Sir

My landline telephone is dead since 17/10/2010. I had registered complain regarding same on 198. Than several times i had spoken with Officers sitting in Fetex Exchange. I had spoken with Mr B.R Singh (Customer Grievance on [protected]) and Mr. Jaiswal (Fetex Exchange Incharge) on [protected]. They both replied me that they are on leave for 15 days. You pls call on[protected] and update your complaint status.

No body is attaining my complain and as I am also working in Mumbai I could not visit the telephone office everyday. Hence I request you to please help me. My landline number is[protected].

With Regards
Sameer Ghodke

Landline is dead not working since one month..

My residential line is dead most of the times. Unless I take time and go and complain in person it does not get fixed. Once fixed, it mearly lasts for 1-2 weeks and then it is back to the same old issue.

My residential number +[protected] in Sus Road, Pashan, Pune is dead for the past 3 weeks.
Complaint docket number is 000252. No action is taken since it has been logged other than closing my docket without fixing my problem.

When I called the general numebr, I am told that the cable has a fault and to call Mr. Chaudhary who does not pick up his phone - [protected].

myself is Suma Shashikanth, and having BSNL landline[protected] which is dead since last 20 days and I tried all said sources to get it correct . But it is not corrected. I have an old Mother in Law and small childern at home when myself and my hubby both are away for our works.

Is there anybody who can take care of it and get it work AEAP

MADAM I GAVE A COMPLAINT TO U WHEN I PAID THIS MONTH BILL ON 29.08.2011 THAT OUR LANDLINE PHONE IS NOT WORKING IT IS COMPLETY DEAD.BUT TILL NOW NO ACTION IS TAKEN .SO PLEASE TAKE THE NEEDED ACTION IMMEDIEATELY .AS SOON AS POSSIBLE.

My BSNL Landline phone number :[protected] is not working for the past 3 MONTHS.there is too much disturbance in phone thts why my broadband & card swaping machine is not working. I have raised this complaint in PEHOWA BSNL exchange and went personally to BSNL telephone exchange office to write about complaint and till now no one has turned up to sort out this issue.I kindly request you to look into this issue as soon as possible and restore the phone line at the earliest. thanks.
DEEPAK GARG
[protected]

my bsnl land line dead from 20/4/2012

i can pay bill before due date

i am using broadband on this landlines plan 850 unlimited

i can make complaint on 198 and 1504 but not positive response

Our company land line line no 22224784 is dead since 10 days Even though complaint has not been registered so far it remains as it is from the past 10 days.Pl attend to it immediately.

DEAR SIR

I am facing lot of problem of dead my land line,This problem is since a 24 DAYS, I had complaint many times but no results is there, MY COMPLAIN NO [protected] i have cont.area office and area lineman he says your copmlain not yet received,my internet connaction also not working pl rebat on my next bill.
thanking u,

rajay patel
bsnl no 25323347
mo: [protected]

Dear Sir,
My telephone no.[protected] is not working since 4 months, though i have complained many times near our exchange Benipur and also to kendrapara SDO, but i got no response from them. So i request to take appropriate step to solve my land line problem. Unless i will bound to take the help of consume court.

Krutibas Maharana
[protected]

Sir,

My BSNL landphone[protected] is Dead since last month. i am already register complaint by 198, but no response.

My BSNL landline [protected] is dead from one month!!. Repeated complaints to local exchange was of no use. I am a BSNL customer from past 15 years and its an OYT connection. I have a unlimited broadband connection associated with it from past 5 years. I am using annual payment option. Recently there was a road repair in my area and the BSNL cable was damaged. The local exchange is not ready to replace the cable. The responsible higher officials ( JE and DE) reacted in a non professional way. They spoke very rudely telling they cant come, dig and lay cables. If they are charging 800+ per month then they are responsible to provide the service. (I dont mind if they come and dig). I have paid bill till next year april. I want my connection to be restored soon and two months bill to be refunded.

landline no[protected] is out of order.

Dear Madam/ Sir, My Landline number is[protected] from Khamla Exchange Nagpur. Landline is dead because of cable breakage due to the excavation work next door. The pit is still open, better if we get it fixed immediately Other wise after the construction of the superstructure above the pit might bring more problems. My address is :- Suhas P. Bokare, 71 A Pandurang Gawande lay out, Near NIT Garden, Near Pratap nagar Nagpur 440022.

my name is joy resident of cortalim goa my land line no is[protected] had since 16 years .i have loged a cmplain to my local telephone exchange on 21 aug till date 28 aug no one has turned up my telephone in not working i have also seen JE IN THE TELEPHONE exchange pls advice what to do more than this

Sir,
am an esteemed customer of BSNL bearing the above mentioned number. Since last 3 months the land line dead. Even after lodging complaints many times with the respective exchange as well as district SSA, to date no action has been taken. To fire up the agony, they are asking us to replace the land line with WLL, which am not interested at all. They officers wash their hands saying the linemen are lazy and dont want to work, in retaliation the workers says they dont have enough stock of cables to repair, junctions cannot be found etc.. Please find attached herewith my telephone bill, just in case.
Regards

JOHN K J

My landline phone[protected] is dead for almost one month. I complaint several times to the Exchange chargeman after 3weeks when i complaint first, he came and do the repair. After 4 days again the landline is dead. I am again complaint to the chargeman, now more than a week ago the fault shouldn't be rectified. The maintenance and customer service is very worst form BSNL. Chargeman is asking money for repairing the fault everywhere, because of this we are hesitate to call him to do the repair, this is happen to my neighbour[protected], also to my friends... I don't think whether he paid by BSNL or not... So please do me a favour by repair the fault what experienced by me as quickly as possible... I paying my bill every month in date, if I suppose to pay my bill after due date (even one day) I need to pay fine amount... What could your people do for this (fault), I need to pay bill without using ah...

Landline dead after installing (i.e after 1hour of installation) no response from BSNL people Worst Service

our land line no.[protected] is dead since 2 days, so i request BSNL costumer care to respond

My landline no [protected] has been dead since 10 -15 days.i have paid my phone bills on a regular basis without any delay.please resolve this.

BSNL — Bills not being delivered

Respected Sir/Madam,

The landline bills are not being delivered to our Home address and everytime we have contact the main branch and get a duplicate bill to pay the amount. There has been a change of address updated to offices at the main office, the branch office and there is no signs of the address being changed on the bill and it is still sent with the old address updated. The irony is that when we request for the duplicate bill the address is correct. We are fed up of writing letters about the same issue.

Kindly check if this concern can be resolved as soon as possible.

Awaiting your early response.

Regards
Brinda GS

Please send call details for my prepaid number - [protected] to my mail address

please send the call history of all incoming calls on 14th may.

pls send mail

Please send call details for my prepaid number - [protected] to my mail address on monthly basis

[protected] puk code sim baek no nahin hai
id name mohd irfan

Please send call details or Call History of my prepaid number - [protected] to my mail address on monthly basis

Sir

I want to know the details of the call history (both incoming and out going calls) from my prepaid BSNL connection with number [protected]. kindly send the details to my mail id [protected]@gmail.com.


Greeshma

Please send me the call history of my bsnl mob [protected] of kerala kottayam from dated 1?12/2009 to 1/1/2010

please mail me call history and web site viewing of bsnl postpaid mobile no [protected] for last one year on [protected]@yahoo.co.in

Complaint regarding BSNL Brodband excess bill...
I have paid excess bill for bsnl broadband uasage...though i have not used that much.I did not get any response when I complained...Phone no[protected]...email-id [protected]@gmail.com...Its a very large amount..7000/-...

Dear Sir,
please send my call history(incoming and outgoing) from 1st of jan-11 till date to my e mail address- supriya.[protected]@gmail.com
my phone no. [protected]
please sir...

BSNL — callhistory

pls send my call history from 26th april, 2011 to my email address([protected]@gmail.com)


my mobile no. [protected] (bsnl prepaid)

thanking you sir,

Sajimon.S

i would like to know my land line outgoing call history for month april and may .i have doubt about they charged for more number of calls .my number[protected]

sir this not the place for requesting such details. You should contact BSNL for your call history. According to process you will be called to sanchar hart for your verification after which details shall be mailed.

Give me the complete call history of my bsnl no [protected] for the last one week. Send it to my mail [protected]@gmail.com

PLEASE SEND MY BSNL MOBILE CALL HISTORY : MY NUMBER [protected] FROM 01.01.2011 TO 31.08.2011 . PLZ SEND TO : srinivas.[protected]@gmail.com

please send my call history(incoming and outgoing and SMS) from 1st of oct-21 till date to my e mail address- [protected]@gmail.com
my phone no.[protected]

Plzz provide the call history of my mobile number [protected] on my email address arijit.[protected]@gmail.com for the month of November 2011.

pls send my call history from 1st April, 2012 to my email address([protected]@gmail.com)


my mobile no. [protected] (bsnl prepaid)

thanking you sir,


Jasvinder Singh

please send the my mobile no. [protected] call detail for last five month.

Dear Sir,

my mobile number-[protected].plase give the out going and incoming call history from 01/08/2012.

E- Mail. [protected]@gmail.com

Thank you.

Raj Patel

[protected] this is my bsnl prepaid number.i wants to outgoing and incoming calls details this number?

please send me 6 months incoming & outgoing call history mobile no is [protected]

Please send me 01/12/12 to 12/12/12 incoming & outgoing call history mobile no is [protected](BSNL Prepaid) my email Address [protected]@gmail.com

Please send me 1/11/2012 to 14/12/2012 incoming & outgoing call history..My mo. No.is[protected](Bsnl prepaid)
On my mail address..[protected]@gmail.com..

please send call history of [protected] and [protected] of last 2 month to my email ID [protected]@gmail.com

PLEASE GIVE CALL HISTORY OF [protected] ON [protected]@YAHOO.CO.IN

If possible send me the call history from last year till now as my Parents wish to check that. My number is [protected], kindly send it to [protected]@gmail.com

please send the call history of [protected] from[protected] to[protected] to [protected]@gmail.com

Dear Sir
Please send me the call history of my cousin's number [protected] from 20th may 2013 to 5th june 2013 to my mail address [protected]@gmail.com

thanking you sir

bsnl prepaid - BSNL Prepaid

pls send my call history from 01.05.2013 to my email address(
akbarali.[protected]@yahoo.com

my mobile no. [protected] (bsnl prepaid