Bharat Sanchar Nigam [BSNL] Complaints & Reviews

The usage data is very outdated in web care service of BSNL. For one month usage of broad band, data updating is one week old in broadband usage information service which is not at all useful.The data updating should be immediate(at least up to previous usage session)...

I AM A MANAGER IN STATE BANK OF INDIA.I WAS HAVING A BSNL CONNECTION AT TRICHY WIDE NO[protected] AT SRIRANGAM. ON 14.04.2011 I SURRENDEDRED MY CONNECTION AND ALSO THE INSTRUMANT ABD SUBSEQUNTLY TRANSFERRED TO CHENNAI. I CONTACTED THE SRIRANGAM EXCHANGE FOR REFUND, BUT IN VAIN.

NOW IAM RESIDING IN A2 W 164 PARK ROAD ANNANAGAR CHENNAI 101 HAVING TEL BSNL CONNECTION[protected] MY CELL IS [protected] (BSNL) . PL ARRANGE TO...

while surfing mobile net suddenly a message pops up stating the bsnleast nexg tv activated Rs 50 deducted for subscription again after amin a message pops ups saying Rs 99 deducted for bsnl east nexgtv subscription . as my connection is a post paid one i am not yet confirm regarding the deduction as bsnl helpline is not able to help me already i have talked nuimber of times.
if the avobe deduction is correct the please un scribe the...

Sir,
I am a bona-fide customer of Calcutta Telephone having telephone no.[protected] Customer ID[protected] under the name and address of Mrs. Rubi Das, 46/1, Satyen Roy Road, Behala, Kolkata-700034, since long. I wanted to surrender the above telephone connection due to some unavoidable reasons. In this regard I have already submitted an application to Commercial Officer, BSNL, Alipur, Kolkata-27 along with the photo copy of the...

Dear Sir,
I am using BSNL Landline for which we were getting our Telephone Bill online.But from long time we are not getting our Landline Bill,whereas we are easily getting Mobile (Postpaid) Bill online.Please arrange for getting landline bill online.It is essential for me for reimbursement purpose.
Thanking You,
A K GUPTA
Phone No.:[protected]....

DEAR SIR,
MY MOBILE NUMBER IS [protected]

I HAVE A TARIFF PLAN OF 20 PAISE/MINUTE TO ALL BSNL NUMBERS IN INDIA. BUT SUDDENLY IT HAS BEEN CHANGED TO 49 PAISE/MINUTE PLAN. AND THE RIDICULOUS FACT IS THAT MY PLAN IS NOT CHANGING TO ANY OTHER PLAN ANY MORE. I HAVE TRIED TO CHANGE THE PLAN BY APPROPRIATE STV BUT THE PLAN IS NOT CHANGING.

I HAVE CONTACTED CUSTOMER CARE NOT LESS THAN 10 TIMES. BUT THEIR ANSWERS...

sir , i have make complaints to customer care 2 times regarding cancelling the subscription of indiatimes bikinibabes on my phone no. [protected]. nmy complaint docket no. is L25HR2487908 on dec. 25. but they r not taking care of it. they daily cut 5 rs. from my balance . this is going on for 4 days. please unsbscribe this service....

Dear BSNL Representative,

This is with reference to pre paid phone number [protected],belongs to west Bengal circle which is used by my
Brother Mr Manish Singh.address-Shivdanga colliery,post-ningha,asansol-713370

The number is unnecessarily Temporary disconnect towards no genuine reason. and also after several discussion with Bsnl customer care it was not activate.

Requesting you to...

As myself is in out of Siliguri city,want to change my BSNL post paid plan from 725 to 525 from the month of January'12 onwards against the mobile no.[protected].Now this no is available in my Siliguri residence.

Please do the needfull in this week,so that 525 plan may be activated from 1st January'12 onwards in my mobile.


Regards.

Debashis Saha
[protected].(Assam)...

My landline telephone[protected] is not working for the last about 15 days. I have logged more than 5 times with toll free number 1500 about 5 to 6 times. I do not understand, how the previously registered complaint gets closed without the rectification of fault. My phone has been dead all these days. Please rectify at the earliest....

DEAR SIR,
WITH REFRENCE TO MY LAND LINE NO [protected] I HAVING BROAD BAND SERVICE,I HAVE GIVEN REQUEST OF CLOSER OF B.B.SERVICE ON MY SAME NO TO CONCERN OFFICER ON 23.09.2011.BUT TILL DATE SERVICE NOT STOPPED AND RENT OF RS.250.00 DEBITED TO MY BILL EVERY MONTH.IN THAT REGARDS I HAVE SO MANY TIMES CALL TO SENIOR OFFICER LIKE PGM,CGM,CMD NEW DELHI ALSO I HAVE SO MANY EMAILS TO CMD AND NODEL OFFICER BUT AFTER THREE MONTHS NO REULT OF...

Respected,

I could not make any outgoing calls from my mobile No [protected] from mahabaleshwar (pratapgad) i.e. in cell one network from 24/12/2011. My sim is BSNL Maharashtra. not able to receive Incomming & outgoing call as well as SMS Iam getting feedback ( THE SUBSCRIBER U CALLED IS NOT ANSWERING ). Connection is of prepaid and balance available is Rs- 200/- and validity up to life time my email id is [protected]@gmail.com...pls...

my phone is dead[protected]
cons.name- hemanshu c. vora ,tilak rd, shrawgi towers,akola [m.s.]-444001...

I have never subscribed beauty tips service from any service provider and forcibly I get SMS from BV-CAINTK
"Your subscription for Beauty Tips service will be renewed after two days. Send UNSUBBT to unsubscribe"
but there is not found any details to send UNSUBBT message and from many months my balance is deducted
from the BV- CAINTK . This is completely a fraud. Please take necessary steps to prevent such...

Dear sir/madam
i am using postpaid connection of bsnl.i have try many times for ebill at my E-mail Id.in roam area in found that the customer care no of bsnl not present also i am using 3g modem in home but it never start i complain in rajnagar office but there they send me to another to another person....

I have requested for free sample games on demand and I have not made any request to continued it. But you have continued it and charged in bill. I have requested to unsubscribe it to customer care , but still it is continued. Pl unsubscribe it with immediate effect.
my broadband std no. is[protected]...

The BSNL raised bills without providing any service to land line number 24345295, which was under MANIK JOD scheme having BROAD BAND connection. In 2010 I have submitted a letter intimating that BSNL can not demand any charge for the period for which they did not provide any service and requested them to disconnect the land line as I was disgusted with them for nonattending my repeated requests to get proper service. Subsequently, I have...

Hello Sir,

I am writing this complaint after a very long period of struggle to get my faulty modem replaced.
I have recently taken BSNL's broadband connection. I bought a modem of approximately Rs. 1800; I used it for one month--- one day it stopped working and I was told its faulty-- It was November 13th, 2011 and today is December 24th 2011.

When I asked for a replacement, they were to give me...

Hello Sir,
Yesterday, on 23-Dec-2011, near 10:15 AM, I have recharged my mobile for GPRS Scheme with Rs. 98. I got successful transaction message, and even my balance is debited from my bank account, but I didn't get 3 GB for which I have made recharge. Even I have made call in customer care, but didn't get satisfied answer. After this, I have registered complaint, and my complaint number is, "L[protected]"....

THESE BSNL STAFS ARE STUPID FELOWS.... ESPECIALY IN KERALA MAVELIKARA CHENNITHALA REGION, !!!!!!!!
THEY WANN TO PASS DUTY TIME FOR THR PERSONAL BENFITS!!!!!!
SINCE 1MONTH AM CALLING BSNL OFFICERS 2 SOLVE MY PROBLEM IN MY BROADBAND CONNECTION ...
SOMETIMES THEY NOT ANSWERING MY CALLS
SOMETIMES TELLING TOMOROW WE WILL COME,,... BUT ...........

LAST YEAR ONE BSNL LINE TECNICIAN TAKE MY OWN MODEM...