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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 512

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A
Anup Kumar Banerjee
from Kolkata, West Bengal
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LANDLINE TELEPHONE OUT-OF-ORDER SINCE LONG BACK

Address:West Bengal

I THE UNDER SIGNED REGRET TO INFORM YOU THAT HOME LAND LINE TELEPHONE IS OUT OF ORDER SINCE NOVEMBER-2011. MEANWHILE I HAVE LODGED FIVE COMPLAINTS TO THE COMPETENT AUTHORITY VIDE DOCKET NUMBERS AS (1)L1797dated 12/09/11, (2)393 dated 20/09/11,(3)1274 dated 09/11/11 Customer Care Docket No.[protected] dated 30/11/11 and Complaint Lodged to Ministry of Communication / Govt.of India's Docket No.B349 dated 05/12/11, but still today my "ODD-cum-Hazardous-Telephone-problem"...
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R
Radhakrishna Pillai
from Delhi, Delhi
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telephone not working/dead

Address:Kollam, Kerala

Sir, my land line telephone No[protected] at Melkulangara (under Valakom)not working in last 20 days . I am working in GENERAL RESERVIE ENGENEERING FORCE (GREF) at Punjab.My family facing difficulties due to non working of land phone.
In view of the above I did not able to contact my family since last 20 days . Therefore you are requested to take necessary action at the earliest please. My e-mai address :- www.[protected]@gmai.com...
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K
Kumar A. Arvind
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of this service

Address:Rohtas, Bihar

Its my humble request to you to deactivate BSNL Voice Chat service which has been activated on my mobile number [protected] without my knowledge.Please deactivate this service before 20/12/2011 because amount of Rs. 30 is deducted every month from the phone balance....
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ravinderbhrdwj
from SUNAM, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducted 40Rs from my Mobile Balance

Address:Sangrur, Punjab

I have BSNL Prepaid Mobile no [protected], On dated 12/12/2011 at 5:39pm, 40Rs deducted from my mobile balance, with sms "MIMOBITV: Thanks you for Subscribing All Channels/Week Rs. 40/ week, To unsubscibe send MYUNSUB to 55447" after this , I am sent SMS MYUNSUB to 55447, again SMS me on dated 12/12/2011 at 5:54pm "Your Request for UNsubsciption is Done Successfully" but my money Rs.40/- not back to me.
Without my...
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A
A.Siddharaj
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PER SECOND PLAN

Address:Salem, Tamil Nadu

Dear Sir.

I have not received confirmation SMS regarding migration to PER SECOND PLAN to my mobile nos.[protected] and [protected]. It is since 5 days from request sent to 53733.
Pl. let me have the confirmation SMS from BSNL for the same as i have to spend more
call charges.

Regards
Siddharaj A...
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R
rrprasad
from Kolkata, West Bengal
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not getting my security deposit return

Address:Dimapur, Nagaland

DEAR SIR,
I HAD DISCONNECTED & ALL MY DUES HAS CLEARED IN JUNE -2011 . AFTER THAT I APPLIED FOF SECURITY DEPSITE RETURNS. TILL DATE I HAVE VISITED MORE THAN 100 TIMES IN DIMAPUR BSNL OFFICE & MADE REQUEST TO MR. SEKIYA AND ALL ACCOUNT OFFICER INCLUDED GM FINENCE BUT I DIDNOT GOT MY SECURITY DEPOSITE BACK.AS ACCOUNTANT MR. SEKIYA TOLD ME THAT MY SOME DELTA AMOUNT IS REMAIN UNPAID ,THAN I SUBMITTED ITS PAYMENT RECEIPTS OF THAT...
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J
Jigesh Bheda
from Mumbai, Maharashtra
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Disconnection Request not process by BSNL & sending bills

Address:Ahmedabad, Gujarat

My Name of Beda Jigesh Niranjanbhai

I have give the request to BSNL, Vastrapur office for disconnection of the Broadband & Landline connection.

But till date they are not doing any needful or no communication from their side only they are sending Bills where we have approch the BSNL office but they deny the request and say we will not disconnect your line and you have to receive the bills.

I...
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M
Mukthar99
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone line interruption

Address:Ramanathapuram, Tamil Nadu

I would like to bring to your kind notice that, My Land Line Telephone Number is[protected] is lying almost dead for the past 5 month. We are not hear clear voice and always with voice with unwanted noise, I tested same line with other phones also samething happen. We have already registerd the complaint at kilakarai bsnl exchange & JTO incharge also. They visited my place said will replace the line immediately. But no result. How...
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M
Mukthar99
Jun 6, 2021
This thread was updated on Jun 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone line/broadband fault

Address:Ramanathapuram, Tamil Nadu

My Land Line Telephone Number is[protected] and we have Broadband Unlimited internet connection which was not working properly & frequently line is cut off the past 20 days. I have registered my complaint directly to the BSNL EXCHANGE in kilakarai town. But it is not rectified till date.Kindly take necessary action to rectify the fault as early as posible.

Exchange: Karaikudi

M.Shajahan Beevi
4/74A...
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S
sarubaba
from Mumbai, Maharashtra
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Xplore Pack

Address:Jorhat, Assam

I am a coustomer of BSNL mobile prepaid since about six years.I want to submit a complain that,in 12/12/2011 at 05:29PM a got message from 55678030 indicating that "Thanks for subscribing Xplore Pack from Handygo at 12/12/2011 05:29PM for Rs30 vaild till 11/01/2012." But i did subscribe any such service.

Without any information or any request Rs30 is deducted from my balance.I want to get back the balance as soon...
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A
ajithkumar.v
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsubscribe

Address:Bangalore, Karnataka

Dear Sir/Madam,
i want to unsubscribe from bsnl onmobile(news) service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected]

Thanks....
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S
Senthil Kumar
from Kadayanallur, Tamil Nadu
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Often disconnection of Service

Address:Vellore, Tamil Nadu

We have a BSNL Landline with number[protected]. For the last 5 years, we have faced lots of issues with the connection and the BSNL employees will come and rectify after a long invitations.

They are not changing the cables, inturn clubbing up the wires and they are not putting the tapes; due to this when the wall is wet, we feel earth/current in our body.

Now we are facing another issue like, we are able to...
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M
monty07
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of amount without opting the service

Address:Nashik, Maharashtra

On Saturday, i got the alert on my BSNL mobile no. [protected], about the free download of caller tune kolavari DI, by sending a call to *567*#1, I opted and on Monday they have deducted Rs. 30/= without even intimating me. This is just a fraud..these companies are looting the customers by sending false alerts/sms...when I talked to their customer care executive and supervisor, their behavior was very rude..and they were talking like some...
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J
jaideepvsolanki
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New Telephone connection not given since 9th September 2011

Address:Pune, Maharashtra

on 9th sept 2011, I hads applied for a Landline with broadband connection at BSNL office, Kondhwa. Work order was released on the same day, [protected]/KBK13000063. I have been relentlessly following up for the new connection. Mr.Malegaonkar, who head the office at Khadi MAchine Chowk at Kondhwa Budhruk has repeatedly being telling that we are busy and have less manpower, fault at connection/line near your building is not known etc etc. Once...
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C
chatterjee.parimal
from Mumbai, Maharashtra
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BSNL CELLONE

Address:West Bengal

RESPECTED SIR, DATE- 12.12.2011

AFTER SUCCESS PAYMENT THROUGH INTERNET BANKING A/C NO. [protected] RS. 679.00 ON DATED 07.12.2011 , BUT NOT RECEIVED BSNL LOCAL OFFICE RS. 679.00 POST PAID MOBILE NO. [protected] BILL FOR THE MONTH OF NOVEMBER 2011 TILL DATE. PLEASE TAKE NECESSARY ACTION AS SOON AS POSSABLE.

ENCLOSED: SBI DEDUCTION RS. 679.00 DETAILS.

Biller...
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S
sureshjena
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate Love Tips For Girls Service

Address:Gajapati, Odisha

I have SMS service from BV-CAINTK on my mobile, which is chargeable. Now i want to deactivate this service. Service is still not deactivated even if I requested for by sending SMS on prescribed format. Please Deactivate LOVE TIPS FOR GIRLS Rs.15p.m. my BSNL mobile no. is [protected]...
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D
drakshith
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor response from 1 year regarding your complaint to cancel chat msg

Address:Bangalore, Karnataka

sir my phone no. [protected] is under bsnl karnataka network. from past 1 year i have been loosing rs 30 every month. the reason which i belive was some chat i suscribed is what the bsnl concerned officer says from 1 year. but from beging i have asked them to cancel the service but they have failed to do so. i really dont know how the sevice got activated nor have i used the chat service for which i am charged rs 30.
sir i am a house...
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M
MS Kumar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Dead

Address:Thane, Maharashtra

phone dead
M/s
BSNL
KALYAN
MAHARASHTRA
STATE.

TELNO–[protected]

Dear
Sir,

This is to inform you that my telephone has not been working since last 15-20 days. I have given the compliant through customer service number on 25.11.2011 vide compliant reference No.[protected]. In the meantime I have complained personally to the BSNL area office also i call...
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P
preethianuroop
from Mumbai, Maharashtra
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NO Connectivity, No action taken yet

Address:Ernakulam, Kerala

K NVasudevan
Kadambanattu house,
Edathala PO 683561
Subject:...
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C
chunchu
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No help line support

Address:Tamil Nadu

We have been forced to take a fiber to home broad band services by BSNL with in this VGN Minerva Nolambur, Chennai 600095 gated community. I had applied for this connection on 7th September 2011. After a lot of follow up it got activated on on October 19th, 2011. Till date the fiber optic cable is not laid properly and get cut or miscreants can play mischief. If any fault occurs there is no help line numbers. No user manual or user name and...
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