Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
I m the holder of telephone no [protected] of BSNL as service provider. Even after various number of times registration of DND they are not providing DND service. They are deducting unfair amount of deduction on account of songs activation, circket subscription etv. I had not opted for any value added service. They are not disconnecting the value added services even after making many requests through sms.

Please look in to matter and oblige

Thanks & regards
Bhagu Meghwani

i am serving in bsnl(bharat sanchar nigam ltd) nadiad branch prior i was in bsnl palanpur branch on marriage ground i transferred from palanpur to nadiad bsnl on date[protected] but still my epf account not transfer.

my palanpur epf account no-GJ/NRD/60007/05

my nadiad epf account no-GJ/AHD/0029930/000/0000045

I went to naroda efp branch on[protected],they gave me assurance for transfering this account ,then after i got the letteron dtd 24-9-09 that your balance 130049 ruppes transfered in your 29930/45 account but till date this is not done.so pl do needful for this as soon as possi

Dear Sir,

This is to inform you that i have applied for a BSNL land line and broadband connection on sep 2011.But i didnt get the connection till date.When i gave the application,company informed me that they will give the connection within one week.and i paid sum of Rs.500/-.

Please help me in this case.



Name - abhinav jain
Demand note No: ,
Date:09/09/2011
ID Number:[protected]
allotted tel. no.- 2554888

good morning sir
i have taken bsnl land-line conection for using internet the no. is[protected] in june 2010. i am govt. employee in education department. i have the taken the scheme of 20% less discount on my no. which is provided by bsnl to every govt custmer. but they have not given me any discount in my any bill. when i ask in bsnl office bhadson they have sent me in patiala branch. i have gone in patiala office they noted my problem and say we will inform u by call. i have submitted the complaint last month when i call them they have not given me any good ans to setisfied me,
pls help me regarding this matter.

thanks
harinder singh phone[protected] mob[protected]

my balance was deducted 36 rupees. i did not activate any service or call anyone. when i called customer care for continously 3 days, they said they had technical problems and cant retrieve my details and on the third day they said that my balance was not at all deducted. this is happening for the 4th time in 6 months.

Hi All,

My broadband connection has been disconnected for over a month now though the bill has been paid in advance for the coming full one year. BSNL officials are completely irresponsible and rude. I have raised 2 complaints via telephone and have visited the BSNL echange office located at HBR Layout, Bangalore for over ten times now.

All they have to say is there is a cable fault but take no action to rectify it. They have provided me numerous numbers of the BSNL head (Mr Baig) for the exhange. The numbers are either inactive or the officials do not respond to the queries. Due to unavailability of private network providers I opted for BSNL and the service provided is utter rubbish and sluggish.

I would appeal to the consumer court to take strict action against the BSNL officials so that the other consumers do not face such inconvenience.

Regards,
Azhar

Landline Number[protected]
Mobile Number [protected]

Dear Sir,

Please activate DND service for mobile [protected] & [protected]

Waiting for positive reply

Please do needful.

Thank you,

With Best Regards,
Sanjay Bendale
[protected]

I live at the following address.

No. 27, Gopal Nagar Road,
(In front of Gopal Naidu Higher Sec. Schoo)
Lal Bahadhur Colony
Peelamdu
Coimbatore

I have moved into this new house. There is BSNL cable pole just in front of the gate m,aking it difficult to park my car in the portico. I have informed the people concerned many times but no action has been taken. i have lodged a complaint with the Avinashi Complex office. The office is noe even ready to acknowledge the complaint and he is rude to say that it will take its own course to shift the pole.

I hereby request that the pole be shifted so that I could use the car parking without difficulty.

A. Radhakrishnan
Contact Phone Number[protected]
Land Line Number:[protected]

FIRST OF ALL I AM EXTREMELY THANKFUL TO INDIAN CONSUMERS COMPLAINTS FORUM BECAUSE BOTH MY EARLIER COMPLAINTS GOT SUCCESSFULLY RESOLVED WITHIN 2/3 DAYS .I AM REALLY IMPRESSED BY YOUR POWER TO SOLVE OUR PROBLEMS.NOW BSNL HAS WRONGLY ADDED RS 45/- TOWARDS ' SMS CONTENT DOWNLOAD' NOW ITS RIDICULOUS THAT I HAVE NEVER EVER USED ANY INTERNET SERVICES FROM BSNL .NOW THEY SHOULD REMOVE ALL THE CHARGES RS 45/- IN CURRENT BILL AND IF SUCH AMOUNTS WERE EARLIER TAKEN THEY SHOULD CHECK IT AND REFUND THE SAME TO ME AT THE EARLIEST. PLEASE DO THE NEEDFUL.THANKS.

Dear,
This is second time that i make complaint regarding non working of my phone[protected]. Last month i personely visit to your race couse circle office. After my personal visit only phone start working again. Just check in your system how many days over for last complaint. I already received full bill without any less in charges even i not use days also not consider. Again same thing is happeen phone is not working. I dont want this problem again and again for you it is not possible kindly suggest me i am ready to withdraw your service i will select new service provider. I know from your side to discuss this thing is useless because you peoples never worried about customer. Why should i take your trouble in my shop.

respected sir.

my mo no is: [protected], sir i activate 1p/sec scheme before 15 days , but till date i not gate facility. sir i contact custmer care centre 3-4 time but not give proper responce and solution . some time they disconnect our call and some time say your scheme activated, but still date i not gate facilitty. sir i want this facility eargently. sir plese do need ful. and sir your custumer care centre is not give good response due to this i want dissconect my mobile but i give u email with expaction of solution of my problem so sir give solution and give punish ment to custmer care . sir they dont give answer up to 15-20 minute some time . cust have no this much of time, thanking you sir

Priy shriman ji,

Mane airtel ([protected]) se bsnl ke network par aane (port) hetu bsnl ke gm office gorakhpur me 11.08.2011 ko aavedan kiya jiski port id AE679341 ([protected]) hai uske bad mujhe ak bsnl ka sim diya gaya aur mujhse kaha gaya ki 1 sptah bad airtel ka network band ho jayega uske bad aap bsnl ke is sim ka upyog kr skte hai. Parantu aaj dinak 13.09.2011 tak na to airtel ka network band huva aur na hi bsnl ke dvara diya gaya shm activate huva.
Atha aap se vinamr nivedan hai ki mujhe apne bsnl ke diye gaye sim par [protected] ke no. ko banaye rakhte huve apne bsnl ki suvidha pradan kare.
Sahriday dhanybad.
Sanjay tripathi.
Jangel nakaha no.1, nikat prgyan public school uttari gate,
basaratpur
gorakhpur, u.p east,
India
Mb. No. [protected]
[protected].

I have recently gotten 3G connection from BSNL. I have not quite understood how and why there is so much variation in the speed. But it was anywhere from 50 kbps to 300 kbps on average (which does not sound like 3G). What is more horrible is that for past week or so, it has come down to 1 kbps to 10 kbps. Now I feel like making a mistake moving from wireless broadband connection to 3G. There is no proper satisfying answer from the call center. The night shift crew is horrible. Will BSNL take note of this please. My sim no. is [protected]. Or someone advise which 3G service is the best in Lucknow.

Dear Sir,
I am one of your customer owns prepaid mobile No [protected].
On September 12, 2011, I have noticed that some Rs 60 have been deducted from my pre-paid balance quoting some unknown `value added service’. I have never subscribed any value added service other than normal telephone usage.
A few months ago when I noticed such deduction of Rs 60/- in two adjacent days (30+30) I have called to Customer Care and stopped all value added service and their advertisements in my mobile.
Now they started the practice inadvertently. This is nothing but cheating. I want my money back in my mobile. If BSNL is earning money in such a way I don’t care. Stop such service in my mobile.
I want my money back in my mobile and stop all VALUE ADDED SERVICE and ADVERTISEMENTS in my mobile phone.
I want your action or reply within 10 days from the date of my complaint.

Varadarajan.S

I lost my phone with sims no are[protected] of bsnl and [protected] relaince gsm i request to block this no immediately bsr murthy

SIM LOST
Dear Sir,
I have lost my Sim card which was having BSNL Excel Prepaid . I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

SIM in Name of: Mr.Paulo Raika
My number is [protected](Prepaid BSNL)
Rumunda Attarasing , R.Udayagiri,
Gajapati.
Please help me in this concern.
With thanks,
Paulo Raika

PLEASE DEACTIVATE HUMSHAKAL SERVICE
WITHOUT MY KNOWLEDGE A MESSAGE IS COMING "THANK YOU FOR HUMSHAKAL SERVICE ,AND YOU ARE CHARGED WITH 10 RUPPES"
I DON'T KNOW WHAT SIN I DID?
LAST MONTH I HAD COMPLAINTED ABOUT THIS AT BSNL OFFICE CHALAKUDY
IT HAD STOPPED FOR TWO WEEKS ,BUT TODAY EVENING AGAIN THAT DRAMA STARTED
I AM NOT AT ALL REQUIRED THIS SERVICE
AND I CANNOT PAY FOR THIS SERVICE
AFTER ALL I AM A PENSIONER
MOBILE [protected]

I was recharge my BSNL mobile no [protected] with TOP UP Rs.110 on the date 11/09/2011 at the time 06:07pm and the payment was transfered with ref.no. CCA11ICHQ660IG66618902 transfer to [protected] INB Avenues India private Ltd. But my mobile was not recharged till now. AT the same time the bank was deducted Rs 110 from my SBI account no. [protected] so please either recharge mobile or refund my moneyRs 110 in my A/No.

I am Land Line Tele Phone Custmer since long. A scheme of free SIM was announced very long back to provide for each Land Line Holder. Near about one year time has been elapsed but no SIM to No. 2363369 has been provided, why? Who is responsible? Pl provided immedeately. Reply pl.

Basudeo Singh
Holder 2363369,
8, Shakuntala Apt. Kolsewadi,
Kalyan (East)
e-mail [protected]@rediffmail.com

Hello Sir,
This is Ravi from Nellore (Nellore District) in Andhra Pradesh, India i am basically BSNL Pre Paid custmer since 5 years my Mobile No.[protected]
Yesterday i.e., 08.09.2011 i was get a missied call from +[protected] when the phone was rang that time i am in another work after 5 mts later after completion of my wokr i saw my mobile one missed call i.e., from +[protected] immediately i am rang to this number no reply i was called for 8seconds after call one massage came from BSNL i.e., service reply after call charges of Rs 12/- i was surprised and immediately call to Call center of BSNL No.1503 and they told this is call from ISD we don't know from which country like that they told to me when was called to BSNL Call center this was happened at morning again i was call to same above call center and they reply the answer the call from M/s VODAPhone i was surprised i am not able to understand why they are doing like this we don't know? in my office 3 customers (BSNL) only they also received in previously from the same no or other nos but charges they had Rs 12/- within the minuet.
so, i am requesting you please find the above no why they are called to my number first of all how they know my number ? please enqurey please inform to my email id [protected]@gmail.com or phone to my above said number
thanking you

yours faithfully
C.Ravi
Nellore
[protected]