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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
415
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 563

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S
shreeprasad2
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Activation of caller tune

Address:Pune, Maharashtra

I am a BSNL customer. My postpaid no is [protected].On 18 March 2011 a caller tune was activated and charged Rs 30 before prior notice. The service no was 56700. On calling on this no they charged Rs 12 as changing the caller tune. Kindly give the proof of this activation. I kindly request you to deactivate this caller tune and do not activate such services without information.Please refund my charges. Please co-operate immediately or your...
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C
Chasta
from Abu Road, Rajasthan
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http://selfcare.sdc.bsnl.co.in

Address:Udaipur, Rajasthan

http://selfcare.sdc.bsnl.co.in site isn't openning when go to then "The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[20:41:56] " gives error message.

Also on this site my broadband uses detail is'nt updated on time. Old month uses detail updation is display.
Plz resolve it. Thanks. My...
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H
hitesh pandey
from Mumbai, Maharashtra
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unnecessarily deduction

Address:Korba, Chhattisgarh

i had activated my caller tune jai jai ram jai shree ram but it only works 10 days , after that normal ring ringing & i complained in bsnl my complain no. is 4828554 but problem was not solved .i complained 5 times.after that they not solve & deduct next month charges rs28 too.i complain bsnl repeatly that please refund my charge because caller tune is not ringing but till now it was not solved....
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b.nageshwar rao
from Delhi, Delhi
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bsnl radio service

Address:Hyderabad, Andhra Pradesh

hello this is b.nageshwar rao from hyderabad, bsnl online radio service was forcefully started on my cell.i have customer care, those pupil gave a no.12630033 and said u call dis number and tell them 2 deactivate.but when ever i call dat perticular no. its teliing dat no. doesnt exist please check the no.
please deactivate this service immediately.
from past so manny months im troubled with this forcible avtivation(every month...
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A
ashokmourya
from Balasore, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frequently dead problem of Land Line Telephone

Address:Jaipur, Rajasthan

My Land Line Telphone No.[protected]is not working properly since beginning. Telephone is dead after 1 or 2 month. I have already filed complaint with Telephone Adalat at Jaipur before 1-2 year but no permanent solution was done by BSNL officer/officials. Recently my telephone was dead on[protected] for which I complaint on 198 which No. was [protected] . The same was repaired on 14.03.2011. My main problem is telephone cable which is connected...
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A
ajaysp18
from Eraniel, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL-Hungama music on demand activated without my knowledge

Address:Cuddalore, Tamil Nadu

Respected sir,
My number is[protected],For the past 4 months have been charged RS-600 for BSNL's Hungama music on demand service.It was activated without my knowledge.Now on seeing this website,i came to know more peoples were affected like me....!.I think like 2g scam, a big forgery is done by bsnl higher officals in patnership basis.
Hence please do the needy as quick as possible.

thanks in advance,br...
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A
Avi Mukherjee
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduction from Take Vale (Mobile No. 9433406918)

Address:Hooghly, West Bengal

This is to inform you that I am a customer of BSNL having Mobile No. is [protected] (Prepaid Mobile Service).

I am suffering a problem from service provider for last few months which I want to explain you.

On 23rd January, 2011 Company (BSNL) deducted Rs.20 from my TALK TIME BALANCE without any Intimation rather without any reason. After that I immediately called to customer care (No.[protected]) and lodge a...
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Suresh Haalambi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I lost my BSNL Excel Prepaid Sim card

Address:Bangalore, Karnataka

Dear Sir

Here bringing to your notice that, I lost my BSNL Sim card number [protected] during travel, This is happened around Apr-2008 now i am requesting you to issue me a duplicate Sim card for same number....
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K
k.senthil
from Coimbatore, Tamil Nadu
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disturbance,very noisy

Address:Coimbatore, Tamil Nadu

sir,My telephone no. is [protected],and i have the problem of very disturbing noise,humm,while i receive a call on the phone,i have made a complaint regarding this and the docket no. is [protected] and the comn ID is the same,were the problem is not yet rectified.,for the past 2,3 months.Will it be got corrected or not asap.,
What can i do next,how much time we customers to be patient with these services.,
Please do the needful...
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H
hemant34
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money

Address:Madhya Pradesh

sir, i am hemant panda sir maine 24/2/2005 ko chachai distic anuppur me landline bsnl ka lagwaya tha and 8/12/2008 ko katwa diya tha .but phone katwane ke bad jo paise 1500rs refund hote h wo abhi tak nai huye h.maine kai bar anuppur jto ko kaha per kuch nai hua plz solve my problem .mera telephone book no.mp.-788 and telephone no tha[protected].and telephone demand note no-D.576 tha.jabki maine pura bill jama kar diya tha.
...
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K
kganga_kg
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STD BILL DETAILS

Address:Chennai, Tamil Nadu

My Name is: K.GANGADHARAN
My landline no is:[protected]
My Bill no is:[protected]
I have not received my STD details along with my landline number along with my landline bill. I used to recevie the STD bill details every month with my landline bill but u haven't received it now. so pls send it sir.
My Address is: New no:39, old no:17 Perumal reddy street.
Egmore...
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S
swaroop_patil
from Gurgaon, Haryana
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BSNL Don't give me Deposit back

Address:Satara, Maharashtra

I Pay 2000 Rs Deposit to get Bsnl landline in 2002 ... then after in 30 june 2010..we remove connection officially .. they told us you get your deposit back via check ..! but i dont get any check .. wtf .. i wait so long ...its been 9 to 10 months ... now i decide to complain in consumer forum ..!
i want to so bsnl...!
my landline no was....02164 / 272801
my phone no :[protected]...
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T
tnspdy
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating the Customers

Address:Chennai, Tamil Nadu

It is a bloody fraud by BSNL, cheating values customers. We never asked for these games. Some body called our phone and said, it is free. In spite of telling the caller, that we do not want it. He kept telling us to download the games and play free. Hence, I have downloaded the same. But we never used and never logged in too.

In spite of that, Rs.200 has been charged even in January month bill. Please refund the money and adjust...
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bks19513022009
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Broadband Cheating

Address:Ahmedabad, Gujarat

Hello, I am one of the users of the BSNL Broadband Services form last 2 years. Up to previous month, I was getting the Broadband bill around 500-600 Rs/- per month.
But this month, suddenly I received the billing amount 1364 Rs/- because of Music on Hungama. If BSNL has given this site for this kind of purpose, they should mentioned earlier to all of the consumers of the BSNL users.

But this is something that can not...
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M
mukeshjain1978
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Number Portability(MNP)

Address:Surat, Gujarat

Dear Sir/Madam,

BSNL is rejecting the port out service that is not fair. If i give the request to port out from BSNL and port in to the VODAFONE.

Then BSNL give the reply to VODAFONE that i am having contractal obligations.

That is not fair. Help me out off this problem.

My BSNL mobile number is [protected].br...
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shyam nimbekar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bsnl

Address:Nagpur, Maharashtra

Pl.unsubsribe onmobile service ie Aajtak contest pack from my mob.no.[protected].I can not pay ur.charge....
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M
muricken
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excess payment

Address:Ernakulam, Kerala

My telephone number is 2781333 and consumer number is 2528472.



I had opted for payment through e-payment of Federal Bank Ltd as I am maintaining an account with their Tripunithura Branch. I had given instruction to Federal Bank in December, 2010 to block the account for any debits since I have lost my pass book etc. Subsequently, I had given instruction to remove the block in January end 2011 and remitted...
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chanchal bhawankhel
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activation of bsnl tune

Address:Bikaner, Rajasthan

i received a message on 3february 2011 from bsnl BP-LATEST regarding caller tone.and it made activated without pressing select.42 rupees was deducted for it.i made deactivate same day& made complaint on1503 for it.they did not send any complain no.after calling many times to cus. Care i got a message from 52765 on 25feb that my complaint no.B24RJ708940 has been closed and resolution status is informed to BTS wing.no contact was made.today...
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Leena Fernand
from Delhi, Delhi
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Landline is not at all working for 3 months

Address:Thrissur, Kerala

Respected SIR,
Kindly take actions for BSNL Landline which has been not working for more than 3 months, when we complaint to exchange it is extremely sorry to inform you that they are telling really stupid reasons instead of fixing it...The most funniest part is without Phone's functioning bill is regularly coming..Y this much irresponsibility??? Please Take severe actions inorder to prevent such and...
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D
dipankarsengupta
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNWANTED AND DIRTY SMS

Address:Nadia, West Bengal

Dear Sir,
I am aged about 60years. without any request I have to receive atleast 100 sms dally, most of them either unwanted or dirty. I phoned to customer care but remained unheeded. I like to request you to stop sms from the following numbers :- BV-54000, BV-666, +[protected] to 15, BV-55678,BV-59595, BV-57777, BV-53030, BV-57272 and other BVs, delivered by Message centre :[protected].
Solicit your immediate action.
Thanks....
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