Uninor / Telenor Customer Care
Telewings Communications Services Private Limited
Customer satisfaction rating: 20%
Submit a Complaint
1418
COMPLAINTS

Uninor / Telenor Customer Care

Telewings Communications Services Private Limited

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Address
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016
Landmarks:Opp. Shoppers’s Stop

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
787
down
309
+91 91 2509 1121  (From Uninor Number)
up
315
down
123
+91 91 2509 1198  (From Uninor Number)
up
88
down
58

Mobile:
Mobile:
up
208
down
95

Additional info
Bihar (Incl. Jharkhand)
1st & 2nd Floor, Vaus Spring, Ashiana Digha Road, Ashiana More, Patna - 800014

Gujarat
Block C, 4 & 5, 3rd Floor, The Acropolis Mall, Ahmedabad - 380 054.

Maharashtra and Goa
Tower S-4 , 5th floor, Cybercity, IT Park Magarpatta City, Hadapsar, Pune – 411028.

UP East
Hindustan Times House, 25 Ashok Marg, Lucknow 226001

View More Information...

Customer satisfaction rating
20%
Complaints
1418
Pending
0
Resolved
273
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So far so good - The company responded to our notifications and is working on resolving complaints.

Uninor / Telenor related photos (141)

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Uninor / Telenor Complaints & Reviews

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Uninor / Telenor — reactivate my uninor sim which is blocked by the service provider

 Damini88@123 on Oct 3, 2018
Please reactivate my uninor sim number.plaese resolve this problem.i am finding it very difficult to connect with my friends and family.please contact with me.i will provide all my details related to sim card.
My uninor sim is blocked because I have not recharged from previous months.No incoming and outgoing calls are there only emergency call it shows.But now I want to reactivate my sim card. I am unable to run WhatsApp also....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — telenor number not working.

 Prabhakar_Kumar on Sep 29, 2018
I have been not been using my telenor number for quite a while. Now its not getting any signal and even after trying to set network to ind airtel, since telenor is now owned by airtel, i could not get the network.
My number is very important to me and i want my number to be re-activated as soon as possible since i am facing problems without it.

Number - [protected]...
Complaint comments  Read comments Complaint category Mobile Service Providers

Uninor / Telenor — sim related

 israrhmahmad on Sep 8, 2018
Sir i have upgraded my uninor sim to 4g about six month ago as you provide 4g service but the chip of sim given to me was made of silver so it was not giving signal properly so that i have problems in using them in a single day it was leave signal 3 or upto 6 times on requesting for change sim at your outlets they charge me 150 rs what can do if you are not able to solve i am porting as no cost apply on porting...
Complaint comments  Read comments [1]Complaint category Other

Uninor / Telenor — reactivate my uninor/telenor sim

 dv22 on Aug 14, 2018
Hello,
i was using 2 uninor sim in india. 8 months back i went to USA. now i returned to India. i asked customer care about roaming services they said its not available. so i did not use sim card for 8 months. Now its not working any more in India. please they are important numbers. i want to reactivate that. please do needful according to that.
Thank you....
Complaint comments  Read comments Complaint category Mobile Service Providers

Uninor / Telenor — emergency call on my sim card

 aditiroy on Aug 5, 2018
Hey i'm sharda roy from patna. My telenor sim has no network from last 3 days. I tried it to various phones but it's showing "emergency calls". And on calling to my telenor no., it says "switched off".
My telenor no. Is [protected].
Kindly tell me how to fix this problem because i'm facing a lot of problem due to this "no network".
I hope my complaint will be solved....
Complaint comments  Read comments [1]Complaint category Employers

Uninor / Telenor — sim registration failed not open sim

 Santy Creation on Jul 20, 2018
Sim card registration failed
my sim no: [protected]
AOA,
Dear sir/madam when i insert my sim
card in any cell phone i received an
error message like that "sim card
registration failed".
To resolve this i went to Telenor
franchise, the representative said to
me that we have a problem in our
system so your sim card will be active
within 24 hours but passing after 2
days my problem is still not solved.
Kindly sir/mam help me what can i do
for the activation of my sim. plz...
My name is HAMID NASIR
Complaint comments  Read comments [2]Complaint category Education

Uninor / Telenor — sim no. important

 Veerbhan Bharat on Jul 19, 2018
Meri sim bnd ho gyi h mujhe mera no.bhaut jayda important h isliye mujhe mere no. Ka code generate kr k de dijiye taki Mai ashani se Airtel Mai port kra saku. Jiska mere contact se bhi working Mai used hota h so plz mera no. Active krne k liye mera code generate kr dijiye mera no. Mere liye bhaut important h uski keemt mere liye bhaut h plz plz plz...
Complaint comments  Read comments [2]Complaint category Other

Uninor / Telenor — sim lost /stolen and for duplicate sim card

 mohsin shekh on Jul 11, 2018
Bought a telenor sim about 3 years ago, it stopped working and the signal have gone away I went to telenor office to collect duplicate of my sim, they checked my id details, but the id on which my sim is working didn't match to mine. They said the sim will be given only when the same person and same id will be available.
When i bought my sim i gave my id to the retailer, but he exchanged my id with someone's. I didn't know anything about this because there wasn't any sim card verification process 3 years ago.
I was using this sim card from last 3 years. In this mess, my responsibility...
Complaint comments  Read comments [1]Complaint category Telecommunications

Uninor / Telenor — to reactivate my sim card

 Sam534 on Jul 8, 2018
I bought a new sim and had a single sim phone so I replaced my sim with telenor sim but now I realized the value and tryed to exchanged my sim but I'm not able to register...and continuesly seeing registration failed. So I request u to reactivate my sim. I'm one of your old and honest customer, I request you please reactivate fast it's so urgent.

Phone number :-[protected]
Thank you...
Complaint comments  Read comments [1]Complaint category Education

Uninor / Telenor — my sim is not working..

 arfa heena on Jul 6, 2018
Dear sir/madam...

my sim is not working from last 2

months..its showing null signal...I can't

recieve any calls and outgoing calls are

also blocked..I dont know why but my sim

is suddenly deactivated without any prior

information... So kindly plz do reactivate

my num..plzz many of my important

accounts are connected to that number

Thanking you

My num:[protected]...
Complaint comments  Read comments [1]Complaint category Education

Uninor / Telenor — sim card deactivation

 sharmarashi on Jul 5, 2018
Respected sir,
It is beg to say that i've lost my phone with a uninor sim card on 5th july, 2018 at around 10:00 a. M. Near sai mandir, moradabad while returning from coaching. Its phone no. Was [protected]... Actually, we're in e-rickshaw whose no. Was 2749, red coloured e-rickshaw, my phone fell on road, one person behind our e-rickshaw scream to e-rickshaw driver that ur phone has been fell down.. He went and picked it, i didn't pay attention that time n when i came to college, i checked my phone n found it missed...
Kindly block my number as soon as possible to avoid any unauthorised...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Telenor — benefits not given

 man262 on Jul 4, 2018
Hi, l am manish. Today i recharged my mobile phone by rs. 143 but i did not got proper benefits as they said in the offers. I only got unlimited local & std calls and 2 gb 4g data for 28 days. While i daily get a message from telenor that "free calls poore india mein+30 gb data sirf rs143 mein!! Ab local+std unlmtd calls +2gb+1gb/day data 2g/4g poore 28 dino ki liye. T&c".

So, i request you to resolve my problem.

Thanks,
Manish...
Complaint comments  Read comments [1]Complaint category Telecommunications

Uninor / Telenor — deducted mobile balance maliciously & dishonestly

 1992smishra on Jun 30, 2018
Dear sir,

This complaint is with regard to dishonest & malicious deduction of rs.18 from my mobile balance (Mob: [protected]) by the self acclaimed best telecom service provider i. E uninor/telenor.

Brief facts are that on 29.06.2018 around 3.30 am when i was sleeping rs.18/- got deducted from my mobile balance.in the morning when i came to know about the same i immediately followed the same with the lady customer executive (Highly unprofessional & rude) of the aforesaid telecom company around 10.30 am. The customer executive informed that the aforesaid amount got...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — transaction failed

 Shafi Sk on Jun 29, 2018
Few days earlier i recharge my mobile from net banking app and for surprise, the transaction was reported failed.
I reported bank and they claimed it was service provider mistake

I have the transaction number as well

Ref no. M[protected], sum of 30rs failed
Ref no. M[protected], sum of 19rs failed

[protected] (Client number)...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Uninor / Telenor — my sim has expired without any notification or sms from 1st june-18

 #manish on Jun 21, 2018
Dear sir,

I am a very old member of uninor. But my number & service has closed by uninor from 1st jun-18 without any intimation by mail, sms or call.

I am suffer from last few days due to my no is not working of uninor. My all document has attached from this number. But uninor team is continuing regret my problem.

Hence kindly request to you pls re-start my number as early as soon. Mobile no:-[protected]
Alternative no:- [protected]

I hope you will be start my number and help of your old customer....
Complaint comments  Read comments [3]Complaint category Telecommunications

Uninor / Telenor — net speed provided for 3g telenor

 Rãhûl Kúmàr on Jun 21, 2018
I have an issue of net connectivity. There is a problem when i surf online any website or app.in case of downloading it provide a speed of about 60 kbps. But in surfing of any website or app it fall down to 0kbps. I am using redmi note 4 and telenor sim is in slot 2. I complain to consumer helpline number he advised me to use the sim in slot 1. I do that but the problem could not solved....
Complaint comments  Read comments [6]Complaint category Internet Services

Uninor / Telenor — transaction get failed, but amount deducted from my bank account !! no response from operator till now

 Ansar Salman on Jun 20, 2018
This is my email which sent to airtel and uninor operators

Hello Telenor,

This is Ansar basha shaik. June 18th night i do recharge of 299 INR
for 3 months unlinmited calls plan to my mother number i.e 83412798**
(telenor number) through my HDFC savings account. But unfortunately transaction got failed, but amount deducted from my account. Iam providing the
screenshot of my account balance, please validate and call me
immediately on [protected].

I tried calling you on 198, / [protected], but because of your worst
service,...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — signal issue of telenor service

 Akkil on Jun 20, 2018
Dear team,

Iam facing signal issue in my living area and no one not respond my calls or complaint.
So please resolve the issue. If incase it is not possible resolving the issue just inform to me. I can change my mobile network..
We are trying to inform to you but your service team not responding this issue.
Please do needfully.

Thanks®ards,
Akkil...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — I am not receiving any signal on my telenor sim card

 ANAGHA JAMBHULKAR on Jun 18, 2018
Since last couple of weeks i am not able to use my telenor sim card due to no network. I am not receiving signal on that particular sim card ([protected]), no matter what i try. Not even using it in other devices, or traveling to other areas is able to provide me a single line of stable network. Several of my contacts and important messages are blocked due to this reason. For example, say, i am not even able to receive bank otps. Please help me out with this problem. I have no idea if the sim card is still working....
Complaint comments  Read comments [1]Complaint category Other

Uninor / Telenor — not able to get a code for porting

 CHAKRI B on Jun 15, 2018
I want to port from telenor to other network. I sent 5 times request. Every time they sending a msg with a content that "we received your request, offer for u, keep using best net work"... This is what they r sending. I called them, they answering very irresponsibly. They questioning me, is it inbox empty, it's your phone problem, from our side no problem, we already sent code, check it once... These are all the answers from customer service....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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