Uninor / Telenor Customer Care
Telewings Communications Services Private Limited
Customer satisfaction rating: 17%
Submit a Complaint
1701
COMPLAINTS

Uninor / Telenor Customer Care

Telewings Communications Services Private Limited

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Address
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016
Landmarks:Opp. Shoppers’s Stop

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
690
down
281
+91 91 2509 1121  (From Uninor Number)
up
273
down
114
+91 91 2509 1198  (From Uninor Number)
up
84
down
52

Mobile:
Mobile:
up
175
down
90

Additional info
Bihar (Incl. Jharkhand)
1st & 2nd Floor, Vaus Spring, Ashiana Digha Road, Ashiana More, Patna - 800014

Gujarat
Block C, 4 & 5, 3rd Floor, The Acropolis Mall, Ahmedabad - 380 054.

Maharashtra and Goa
Tower S-4 , 5th floor, Cybercity, IT Park Magarpatta City, Hadapsar, Pune – 411028.

UP East
Hindustan Times House, 25 Ashok Marg, Lucknow 226001

View More Information...

Customer satisfaction rating
17%
Complaints
1701
Pending
2
Resolved
278
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Uninor / Telenor Complaints & Reviews

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Uninor / Telenor — not getting benefit of offer and not getting help from customer care complaint number

 Rishiraj Punjabi on Apr 18, 2018
Yesterday an sms came aproxx 1-2pm and given a special offer of recharge rs8 and 20p/min offer and at night i recharged of it then it doesnt provided me that offer.
Today i called the customer care but she was mis behaving not answering properly as well as said this offer is not valid for you.
So i request your to help me and provide nessessary benefits of my recharge or send back my money.
I hope you will help me otherwise i think its better to port my number due to your dishonesty
Mo. No-[protected]...
Complaint comments  Read comments Complaint category Telecommunications

Uninor / Telenor — against the promised 28 days talk time only 7 days talk time is provided

 SSN Murty on Apr 12, 2018
My telenor mobile no is [protected]. My previous cash recharges are rs 94 in march and rs94 on 1st april. The march recharge gave 28 days unlimited talk time. The 1st april recharge gave wrongly 7 days unlimited talk time against the offer of 28 days. My complaint on 8th april for 28 days talk time gave me irrelevant responses with out giving my 28 days talk time. Additionally my *111# is barred with a reply that "request failed" please provide full 28 days free talk time. Dr ssn murty...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — sim close related problem

 Amar Jaitley on Apr 11, 2018
Dear sir,
I am a very old and regular customer of telenor. My mobile no is [protected]. I am using this number since 3 to 4 years. Regularly. But this sim has been closed by your end without giving valid reason and you did not give me any notice. This no is very important for me.
What is this how do you do this without any valid reson. My number is always on and validity then why you close my number. It has illegal activity done by you. Without any valid reson you can't close any dim service. It's is against the rules of telecom regulatory authority of india.

I extremely...
Complaint comments  Read comments Complaint category Computer Software

Uninor / Telenor — internet connection

 Dinesh9598 on Apr 8, 2018
Sir
I am dinesh kumar pandey
My telenor no. Is [protected]
I have plan of 299 on this number, but my mobile not connect to internet from dated 25 march 2018, in all website/applications as what's app, facebook, uc browser etc...
My previous recharge amount is rs. 10 /dated 8/4/2018
Please do something.

Thanks
Dinesh kumar pandey
Alternet contact:- [protected]...
Complaint comments  Read comments [1]Complaint category Internet Services

Uninor / Telenor — I am complaining about my network issue

 Lydia D'silva on Apr 7, 2018
I spoke with with your customer care, first off all i want to inform you that your executive don't have any manners to speak with their customer, they are useless fellow
I was facing network issue from last 1 week, after kalyan i am not getting network and after calling your customer care 1 of the executive giving me the reason that there is no crowd in kalyan thats why network is not there and after asking to transfer my call to senior Ms priyanka gave me the reason that there no tower in your area and it will take approx 1 or 2 month for solution
I want to know that your customer...
Complaint comments  Read comments Complaint category Mobile Service Providers

Uninor / Telenor — always network problem

 complain raj on Mar 30, 2018
I shubham raj telenor no.[protected]. I always suffer the problem of network through your service provider. Through this i can't recieve or do important calls or messages. So i want u to improve your network. I had many complaints regarding this so please help me out of this continuos problem. Otherwise i will port into another telecome company from your's help me fast....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Uninor / Telenor — telenor not providing new sim with same number on the basis of less calls

 VIJAYKUMAR JAWALE on Mar 29, 2018
Dear sir

On 22 march i have lost the sim card with number telenor [protected], i have asked to block the number on 22 march 2018, i have asked all the process to get the new sim with same number, but when i went to telnor shop to get new sim with same number, the store denied that the adhara card is not linked so not able to issue sim and also i have not made enough calls from that number. As per govt rules linking adhara card to number last date is 31/03/2018. So i have time to link the same. But even after assuring that i will provide the adhara the telenor not issuing me the same...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — reissue sim not activated

 madan1920 on Mar 28, 2018
I was having telenor number. Somehow sim is misplaced. I produced my relevant document to get duplicate sim. I received it but it has passed more then 15 days. Even i was asked to pay rs.200/- which i paid but didn't get receipt.
This is an important number to me as it is linked with my aadhar, bank and gas services as well.
Telenor service centre is irresponsible and due to it i am in pain....
Complaint comments  Read comments [5]Complaint category Mobile Service Providers

Telenor — unethical behavior

 naresh shah on Mar 27, 2018
As oday (27 march 2018) i have not activated any new services of telenor, pl diactive added service on my mobile no [protected]. Pl add deducted amount again in my account, otherwise i have to complain against telenor to government of india

Pl don't active any type of service on my mobile no [protected]

Pl take suitable action against concern person & stop immediate unwanted & illegal excersire adopted by you telenor people

N c shah
Ex additional collector
27 th march 2018
[protected] (Telenor mobile no)...
Complaint comments  Read comments Complaint category Mobile Service Providers

Uninor / Telenor — money not refunded in banks of failed transaction in respective banks as on date

 Amir Anwar on Mar 12, 2018
Sir
Please find reference details of two failed transaction making on telenor app at telenor no. [protected], money not refunded of both failed transaction in banks as on date.

1. Tnx no.
[protected]igadaoenr9 to 459 through sbi internet banking... 195/-... Date 04.03.2018

2. Tnx no.
Ecom[protected] through pnb pay u card... 195/-... Date 04.03.2018

3. While third recharge transaction of 195/- through outside retailer remained successful.

Kindly look forward the matter, and resolve it immediately.

Regards
Complaint comments  Read comments [1]Complaint category Banks

Uninor / Telenor — vas activation without confirmation

 Attreya Mishra on Mar 10, 2018
On 8th March 2018 i got call from stating +911402... and daily i am getting call starting with same but end is different but on 8th someone pick up that call and then cut after that my 30rs. deducted and when i contact them they said no refund after 24hrs. telenor is thief and same happened on 10th march no. is [protected] and all this deduction without confirmation just if you cut the call they will deduct amount....
Complaint comments  Read comments [2]Complaint category Other

Uninor / Telenor — non refund of the amount

 Meeranbaig Muhammed on Mar 10, 2018
Recharge failed on 1-3-18 but rs, 66 x 3 times has been debited from my account and the same amount has been credited to your account. I have been contacting your customer service and getting the reply that you get the refund amount within five working days. Even after 10 days no refund was received. Here under i am submitting the bank statement and the phone number on which recharge is made. Ph:[protected]. Bank details :syn-inr 66.00debited to a/c xxxxxxxxx on[protected]:31 for pos txn at 11112741cg oooooooooooo4 pay u-www. Telenor. Pls, arrange to refund the amount at the earliest and obliged...
Complaint comments  Read comments [6]Complaint category Banks

Telenor — exclusive offer 128 n value pack 33/- two time

 Anond on Mar 9, 2018
Dear sir, i wish to submit that i have tried ₹128/on 01march, 18 recharge exclusive offer ₹33/- value pack through telenor app. Also tried value pack on 2nd march 2018 ₹33. Whereas, debited ₹194 in different dates in my account.in this connection, i have already mailed to care@telenor.in for non - recharges of ₹128+33+33 through online by their app. They replied that no need to worry it will revert automatically the same to ur account within 5 working days. But till to to date i have not received anything. Kindly take action suitably n not to trouble customer everytime....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — recharge failed balance deducted

 mkrmedico on Mar 9, 2018
Customer name - pinki singh
Recharge date-01/03/2018
Time-5:30pm
Alternate no. -[protected]
Mode of recharge - online via telenor app
Error massage - unable to process recharge failed.
I have recharge 143 rs. Two times in my no. [protected] on same day. Balance was deducted from my account two times but recharge failled.
I have complaint 2 times but i have not received my refund till now.
Kindly refund my balance for same... Thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

Uninor / Telenor — amount deducted from bank account but didn't credit in my mobile no. [Resolved]

 shivroyshiv on Mar 9, 2018
My money was deducted from my bank account but my recharge was not successful. I did a upi payment of 299 on telenor.in website for recharging my father's number that is [protected] but it was not successful.
During the whole process the webpage was closed after the payment but then i got an email saying it doesn't happen usually don't worry your will not be deducted but still my bank account balance deducted by rs 299 and i want my money back and i don't want to do the recharge. On registering my complain first they refused and asked me to wait 4 hours then they told me i have escalated your...
Complaint comments  Read comments Complaint category Mobile Service Providers

Uninor / Telenor — money has been deducted from my bank account but recharge is not done. how could i get my money back in my bank account.

 Setu Pandya on Mar 4, 2018
Money has been deducted from my bank account but recharge is not done. How could i get my money back in my bank account. This app is totally third class. I always get the problem while recharging through this app. Please i want to know when i will get my money back. How many days will it take refund my money. You need to improve your app. Bakvas app....
Complaint comments  Read comments Complaint category Banks

Uninor / Telenor — sim card has lost

 A Khan Saagar on Mar 3, 2018
I have lost my mobile phone in a train at on 18th feb. 2017

I want to be deactivate to avoid any misuse of my mobile number.

Lost sim number is : [[protected]]
Lost mobile handset : lenovo vibe k5 note
Mobile imei no.: [protected]
The sim was registered on my name, azhar ali
Alternate mob no. [[protected]]

Address : 91 tharbaran ganj lakhimpur-kheri uttar pradesh east...
Complaint comments  Read comments Complaint category Education

Uninor / Telenor — mobile no 7398136887 sim service close without any valid reason.

 Sudhanshu Shekhar Tiwari on Feb 28, 2018
Dear sir,
I am a very old and regular customer of telenor. My mobile no is [protected]. I am using this number since 2014 regularly. But this sim has been closed by your end without giving valid reason and you did not give me any notice or notification. This no is very important for me. When i call uninor care the said your provided document has been expired please go to uninor store and submit your document.

When i go to telenor store he said your number has been permanently closed by company.
What is this how do you do this without any valid reson. My number is...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — farjiwada

 Azeemaqki on Feb 26, 2018
Sir mene apne id par aapka sim liya tha jiska no. [protected] hai wo sim band ho gaya band hone k baad jab me office sim nikalwane gaya to unhone bataya ki mera sim to kise or ki id par tha or me usko nikal v nahi paa raha hu kuch samaj me nahi aaraha mera personal no ye kaise hua mujhe nahi maloom mujhe mera no chiye nahi to cort me jauga aapke khilaf jab mene apni id di thi to dure ki id kaise lag gai mere sim par sim ab v mere pass hai band hua wa mere sab ristedaaro me no. Bata hua hai mujhe mera no. Chaiye. Dhanyewaad... Or ha ya fir mujhe ye bataya jaye ki wo sim kaha bill hua dubara sale hone...
Complaint comments  Read comments [2]Complaint category Employees

Uninor / Telenor — sim number restart

 ompalpoonia on Feb 22, 2018
Dear sir,
I wanna inform you thats my sim number [protected] have been missed few days ago and now i am straggling badly for restart my sim. So please i request to you for restarting my sim, for kind your information i wanna tell you i used same sim number since last 5 years. Above sim number is very necessary to me if subject about my goverment job and social life....
Complaint comments  Read comments [3]Complaint category Utility Services

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