Uninor / Telenor Customer Care
Telewings Communications Services Private Limited
Customer satisfaction rating: 16%
Submit a Complaint
1753
COMPLAINTS

Uninor / Telenor Customer Care

Telewings Communications Services Private Limited

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Address
1-10-39 to 44, 3rd Floor, Gumidelli Commercial Complex, Begumpet
Hyderabad
Hyderabad District
Andhra Pradesh
India - 500016
Landmarks:Opp. Shoppers’s Stop

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
763
down
301
+91 91 2509 1121  (From Uninor Number)
up
302
down
122
+91 91 2509 1198  (From Uninor Number)
up
86
down
57

Mobile:
Mobile:
up
198
down
94

Additional info
Bihar (Incl. Jharkhand)
1st & 2nd Floor, Vaus Spring, Ashiana Digha Road, Ashiana More, Patna - 800014

Gujarat
Block C, 4 & 5, 3rd Floor, The Acropolis Mall, Ahmedabad - 380 054.

Maharashtra and Goa
Tower S-4 , 5th floor, Cybercity, IT Park Magarpatta City, Hadapsar, Pune – 411028.

UP East
Hindustan Times House, 25 Ashok Marg, Lucknow 226001

View More Information...

Customer satisfaction rating
16%
Complaints
1753
Pending
2
Resolved
278
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So far so good - The company responded to our notifications and is working on resolving complaints.

Uninor / Telenor related photos (148)

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Uninor / Telenor Complaints & Reviews

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Uninor / Telenor — sim registration failed not open sim

 Santy Creation on Jul 20, 2018
Sim card registration failed
my sim no: [protected]
AOA,
Dear sir/madam when i insert my sim
card in any cell phone i received an
error message like that "sim card
registration failed".
To resolve this i went to Telenor
franchise, the representative said to
me that we have a problem in our
system so your sim card will be active
within 24 hours but passing after 2
days my problem is still not solved.
Kindly sir/mam help me what can i do
for the activation of my sim. plz...
My name is HAMID NASIR
Complaint comments  Read comments Complaint category Education

Uninor / Telenor — sim no. important

 Veerbhan Bharat on Jul 19, 2018
Meri sim bnd ho gyi h mujhe mera no.bhaut jayda important h isliye mujhe mere no. Ka code generate kr k de dijiye taki Mai ashani se Airtel Mai port kra saku. Jiska mere contact se bhi working Mai used hota h so plz mera no. Active krne k liye mera code generate kr dijiye mera no. Mere liye bhaut important h uski keemt mere liye bhaut h plz plz plz...
Complaint comments  Read comments Complaint category Other

Uninor / Telenor — sim lost /stolen and for duplicate sim card

 mohsin shekh on Jul 11, 2018
Bought a telenor sim about 3 years ago, it stopped working and the signal have gone away I went to telenor office to collect duplicate of my sim, they checked my id details, but the id on which my sim is working didn't match to mine. They said the sim will be given only when the same person and same id will be available.
When i bought my sim i gave my id to the retailer, but he exchanged my id with someone's. I didn't know anything about this because there wasn't any sim card verification process 3 years ago.
I was using this sim card from last 3 years. In this mess, my responsibility...
Complaint comments  Read comments Complaint category Telecommunications

Uninor / Telenor — to reactivate my sim card

 Sam534 on Jul 8, 2018
I bought a new sim and had a single sim phone so I replaced my sim with telenor sim but now I realized the value and tryed to exchanged my sim but I'm not able to register...and continuesly seeing registration failed. So I request u to reactivate my sim. I'm one of your old and honest customer, I request you please reactivate fast it's so urgent.

Phone number :-[protected]
Thank you...
Complaint comments  Read comments [1]Complaint category Education

Uninor / Telenor — my sim is not working..

 arfa heena on Jul 6, 2018
Dear sir/madam...

my sim is not working from last 2

months..its showing null signal...I can't

recieve any calls and outgoing calls are

also blocked..I dont know why but my sim

is suddenly deactivated without any prior

information... So kindly plz do reactivate

my num..plzz many of my important

accounts are connected to that number

Thanking you

My num:[protected]...
Complaint comments  Read comments Complaint category Education

Uninor / Telenor — sim card deactivation

 sharmarashi on Jul 5, 2018
Respected sir,
It is beg to say that i've lost my phone with a uninor sim card on 5th july, 2018 at around 10:00 a. M. Near sai mandir, moradabad while returning from coaching. Its phone no. Was [protected]... Actually, we're in e-rickshaw whose no. Was 2749, red coloured e-rickshaw, my phone fell on road, one person behind our e-rickshaw scream to e-rickshaw driver that ur phone has been fell down.. He went and picked it, i didn't pay attention that time n when i came to college, i checked my phone n found it missed...
Kindly block my number as soon as possible to avoid any unauthorised...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Telenor — benefits not given

 man262 on Jul 4, 2018
Hi, l am manish. Today i recharged my mobile phone by rs. 143 but i did not got proper benefits as they said in the offers. I only got unlimited local & std calls and 2 gb 4g data for 28 days. While i daily get a message from telenor that "free calls poore india mein+30 gb data sirf rs143 mein!! Ab local+std unlmtd calls +2gb+1gb/day data 2g/4g poore 28 dino ki liye. T&c".

So, i request you to resolve my problem.

Thanks,
Manish...
Complaint comments  Read comments [1]Complaint category Telecommunications

Uninor / Telenor — deducted mobile balance maliciously & dishonestly

 1992smishra on Jun 30, 2018
Dear sir,

This complaint is with regard to dishonest & malicious deduction of rs.18 from my mobile balance (Mob: [protected]) by the self acclaimed best telecom service provider i. E uninor/telenor.

Brief facts are that on 29.06.2018 around 3.30 am when i was sleeping rs.18/- got deducted from my mobile balance.in the morning when i came to know about the same i immediately followed the same with the lady customer executive (Highly unprofessional & rude) of the aforesaid telecom company around 10.30 am. The customer executive informed that the aforesaid amount got...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — transaction failed

 Shafi Sk on Jun 29, 2018
Few days earlier i recharge my mobile from net banking app and for surprise, the transaction was reported failed.
I reported bank and they claimed it was service provider mistake

I have the transaction number as well

Ref no. M[protected], sum of 30rs failed
Ref no. M[protected], sum of 19rs failed

[protected] (Client number)...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Uninor / Telenor — my sim has expired without any notification or sms from 1st june-18

 #manish on Jun 21, 2018
Dear sir,

I am a very old member of uninor. But my number & service has closed by uninor from 1st jun-18 without any intimation by mail, sms or call.

I am suffer from last few days due to my no is not working of uninor. My all document has attached from this number. But uninor team is continuing regret my problem.

Hence kindly request to you pls re-start my number as early as soon. Mobile no:-[protected]
Alternative no:- [protected]

I hope you will be start my number and help of your old customer....
Complaint comments  Read comments [3]Complaint category Telecommunications

Uninor / Telenor — net speed provided for 3g telenor

 Rãhûl Kúmàr on Jun 21, 2018
I have an issue of net connectivity. There is a problem when i surf online any website or app.in case of downloading it provide a speed of about 60 kbps. But in surfing of any website or app it fall down to 0kbps. I am using redmi note 4 and telenor sim is in slot 2. I complain to consumer helpline number he advised me to use the sim in slot 1. I do that but the problem could not solved....
Complaint comments  Read comments [6]Complaint category Internet Services

Uninor / Telenor — transaction get failed, but amount deducted from my bank account !! no response from operator till now

 Ansar Salman on Jun 20, 2018
This is my email which sent to airtel and uninor operators

Hello Telenor,

This is Ansar basha shaik. June 18th night i do recharge of 299 INR
for 3 months unlinmited calls plan to my mother number i.e 83412798**
(telenor number) through my HDFC savings account. But unfortunately transaction got failed, but amount deducted from my account. Iam providing the
screenshot of my account balance, please validate and call me
immediately on [protected].

I tried calling you on 198, / [protected], but because of your worst
service,...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — signal issue of telenor service

 Akkil on Jun 20, 2018
Dear team,

Iam facing signal issue in my living area and no one not respond my calls or complaint.
So please resolve the issue. If incase it is not possible resolving the issue just inform to me. I can change my mobile network..
We are trying to inform to you but your service team not responding this issue.
Please do needfully.

Thanks®ards,
Akkil...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — I am not receiving any signal on my telenor sim card

 ANAGHA JAMBHULKAR on Jun 18, 2018
Since last couple of weeks i am not able to use my telenor sim card due to no network. I am not receiving signal on that particular sim card ([protected]), no matter what i try. Not even using it in other devices, or traveling to other areas is able to provide me a single line of stable network. Several of my contacts and important messages are blocked due to this reason. For example, say, i am not even able to receive bank otps. Please help me out with this problem. I have no idea if the sim card is still working....
Complaint comments  Read comments [1]Complaint category Other

Uninor / Telenor — not able to get a code for porting

 CHAKRI B on Jun 15, 2018
I want to port from telenor to other network. I sent 5 times request. Every time they sending a msg with a content that "we received your request, offer for u, keep using best net work"... This is what they r sending. I called them, they answering very irresponsibly. They questioning me, is it inbox empty, it's your phone problem, from our side no problem, we already sent code, check it once... These are all the answers from customer service....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Uninor / Telenor — recharge is success but not received message

 Yakub baba on Jun 15, 2018
Hello,
My name is shaik yakub baba from hyderabad, ts and i recharged with paytm and free charge i got message is successful into that applications but i didn't get any message to my mobile and i called to customer care also they're also saying like this so please kindly check it and if possible recharge my number if not possible refund my balance to my wallet and this is not request this a complaint
So not only me facing this problem my friends also facing so kindly check it if not get any resolution then we can left out
My number is [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Uninor / Telenor — I'm complaining about network problem

 Swetha gumpili on Jun 14, 2018
Telenor network is worst in our area. Not able to call a person, no value added services working at all. Either provide airtel or telenor network through this sim but please solve our problem. We are in a very bad condition even not able to make a call through this network. Even we are unable to send a message through this network nor to receive a message. It is a worst experience and we are unable to talk to our family in needy conditions. As a girl, it's very difficult for me to deal with this, so please clear this network problem....
Complaint comments  Read comments [2]Complaint category Telecommunications

Uninor / Telenor — sim locked need puk code immediately

 Vovoldas Siddhartha on Jun 14, 2018
Need immediate action on to this my mobile number is [protected]
Sim number is[protected]
Im trying from since 1 week but I'm not able to find proper response and couldn't find the solution for this issue... I was unable to talk and there was a lot of communication gap and I'm loosing my opportunities because of your irregular and irresponsible customer support and customer service is not good as much as expected... Hope you will resolve this issue soon my imei number is
356821/09/415369/8...
Complaint comments  Read comments [1]Complaint category Other

Uninor / Telenor — I am complaining about upc code to port my number

 Khan Saab Tayyab on Jun 14, 2018
I want to port my number by messaging buy there is always showing an error found, after this i talk to customer care but they also not giving any help for the same problem.
I am doing everything but i am very upset about the service of customer care coz they don't help me in any way.
I am not getting network in my area that's why i want to port my number.
Please help me for the same problem as soon as possible....
Complaint comments  Read comments Complaint category Mobile Handsets

Telenor — my telenor sim have no network since 6 days

 shriram dp on Jun 13, 2018
Hi,

I have a telenor no. [protected]. I am facing huge trouble from 6 days as my sim have no network in pune city. Actully i tried several times to change network operator manually as per sms i got before this problem occur. I request concerned persons to take seriously this matter. I am facing huge problems... If no action taken within 24 hrs i will port this number to other operator....
Complaint comments  Read comments [1]Complaint category Telecommunications

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