Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Credit Card — non acceptance

i have applied for abn ambro credit card two months back.i received a call from bank saying my card was delivered to my home address but nobody accepted it, so i requested them to deliver it on my office address, but not done so.so i request you to deliver it at the earliest.my details are following.
REJIMON MG
C-155, FF, PANDAV NAGAR
DELHI-92
Office address,
DAV PUBLIC SCHOOL
SRESTHA VIHAR
DELHI-92.
MY DATE OF BIRTH[protected].
MY PHONE NO.[protected]

my phone dead from last 6 months and no action from bsnl

To,
The Genaral Manger
Pune Telecon

We have been users of BSNL for many many years . I am very sorry to say your service standard has detoriated to a lowest level . Last year almost for 3 month our Phone was dead and this year almost Land Line is dead for 4+ months and Broad band is dead for 6 months + . In spite of repeted follow up with call center as well as as to your kothrud office there is no development or any progress . Nor there is any courtesy call to brie[censored]s on the real cause .

I hope by this mail you to make you aware of the situation so that some action will be initiated and phone will be restored, otherwise i have no other option but to disconnet the phone permanantly
The only prompt action from your side is to send the bill without fail . I hope you will revert . regards
R.J.Mantri - Pune[protected]

To,
The Genaral Manger
Pune Telecon

When the Market is having many option and they are giving connection within Couple of Day we came towards BSNL (Since it is under government) & i thought attitude of government employee has been changed, but i'm realy feeling sad that people are very lazy in works.

When i went to Sangavi office for inquiry about Landline connection with Broadband, they told me within one week i will get the connection so base on that i applied first for Landline that i got after 1 week even thought connection has been approved on next Day.
And now for Broadband with Plan UL 750 with 512 kbps i'm waiting from last two week, When i did the inquiry then they told they have given Modem to agent who will installed it. But that agent is not having time to come & installed. Whenever I'm calling him he is away from his office.

Could you please suggest me what i have to do. Or shall i go with other option. Because we are not Government employee we required to give answer's to our manager. and for Landline connection already i spent 3 leaves.

Thanks & Regards
Sudam TIlekar
New Sangavi, [protected]

ir,
I was taken a broadband connection from BSNL in march 2010 details are
TEL No: [protected],
Name : Puneet Kumar Mishra ,
Date:[protected],
Modem Type:Type 2-1664
That was teracom wireless modem, after one week wireless was not worked then I raised complaint one person name Montu came and said
that modem was faulty and that would be changed,but till now my modem was not changed ,now when i tried to connect modem my system was hanged
I raised complaint many time complaint detail:
coplaint no:[protected]
complaint no:[protected]
complaint no:[protected]

I had gone to the BSNL office HIG 3 Maitri Vihar Bhubaneswar and complaint to SDO, Mr.U.S.Panda,Tel no:[protected],Mob.no:[protected]
but no one help me.They said that it was fault of teracom modem but tell me what's my fault why was he provide me faulty modem.
Please help me to change that faulty modem early .

Thanks & Regards
Puneet Kumar Mishra
+91-[protected]

Sir,
I was taken a broadband net connection from BSNL in march 2010.They provide me teracom broadband modem but after one week i found that wireless was not work,downloading speed was too slow that ask me,and when i connect modem, the internet & system were hanged.
My work was suffering ,I was doing on-line work now i'm unable to do any work.I raised complaint to the BSNL customer care number and direct to the Officer more than 10 times but no one solve my problem ,they said that modem was faulty but they were not change modem.Please sir help me.

Detail of connection
name-Puneet Kumar Mishra
Add-S5/75 Niladri Vihar Bhubaneswar

Thanks & Regards
Puneet Kumar Mishra

BSNL is turning out to be nightmare. In a similar case, wherein my cable was disconnected, I ran from pillar to post but despite of those attempts, no one from BSNL turned up to fix. Now, I'm once again running from Pillar to post when I need to shift my phone. It has been 3 week and there is no one to help me out.
I personally think, Government should take a hard stance and close this organization. This is gradually turning out to be sick and with the employee's mentality it will turn out to be worse. Govt can save huge amount of money and these employee will get a taste o[censored]nemployment once on road

Thanks,

A grieved customer[protected]

Further to my complaint on 24. Sep 2010 about Land phone[protected]. In responce to my complaint on computer on 2062198 No. T 331 dated 24 Sep.2010 Mr. Rajan, the BSNL lineman from Varkala, attended on 25Sep.2010 and declared the BSNL Tel.Instrument faulty( No ringing on in-comming calls) It is the similar way he declared my 'Caller ID phone faulty earlier.. The instrument need to be replaced by BSNL as the second phone declared faulty is a BSNL property. Please take IMMEDIATE ACTION to rectify my phone services. Nirmala Rajan

Further to my complaint on 24 Sep.2010, Early this week, The lineman, Shri. Rajan of Varkala Exchange came and replaced the damaged telephone machine with a old repaired unit Model 2790 M of BPL make. Thanks.
Mrs.Nirmala Rajan, Tel.[protected].

Date: 09 OCT. 2010 Varkala.

Sir,
I Mr.sanaj, Renjan Mandiram, Panayara.po, On October 17, my wife register complaint regards land line no:2608982 is not working & also my broadband connection also not working, but still now the complaint not rectified, and also no one came there. The main fault is due to the cable. In our area most of the house have this same problem. Still now we didn't get the permanent solution. I am writing this from Abu Dhabi.Please take immediate action to rectify my phone services & broad connection.

sir my name is habib khan, i live in gandhisagar in bhanpura dist-mandsour ia have not access GPRS facility because your net server become dead a long time. i had been complaint your customer care center .but i have not result at that time. my phone no.[protected]. please sit solve my complaint

BSNL — worst service on landline

I am one of the landline suscribers in bsnl for 3 years and broadband subscribers for 1 year.my number is[protected].my connection is dead for 20 days.but they do not take any action to rectify this problem so far.i am disappointing.

internet connection

sir,
This is sindhur form srikalahasthi(chittoor) i have applied for a new land line with broadband connection but no one is responding over there(exchange) . They are saying that no cable(port) is available for my area, but one of my neighbours do have a bsnl bb connection.
Please respond to my request as five families in my neighborhood need new connection.


Regards,
Sindhur-[protected]
Sripuram colony,
Srikalahasthi-517644.

Broadband — Delay to open the Internet

Sir,
I have a Broadband Connection through my Ph. no.[protected].
It takes about a hour to open the Internet. It is unbearable. Please look into the matter that it opens as soon as possible.
Thanking You,
With regards,
Nirmal Chandra Mondal

Sir,
I have broad band on my land line phone number[protected]. Since a long time i am facing the promblem for slow speed, by which i can not work with broadband. Please do needful for better service. Several times i have complined in the circle area office but nothing is done from thier end.
with regards
M.Y.Siddiqu

bsnl unlimited broadband plan ---internet very slow...cant even open site..pliz help...bsnl customer care very ignorant about the issue
ph[protected]

sujit kr

Sir,
I have broad band on Huawei wll connection number is[protected] Since a long time i am facing the problem for downloading speed only 3 kb. so many times i have complined in the circle area office but nothing is done from thier end. Please do needful for better service.
Thanks&Regards,
M.Rajesh.
Thiruvarur.

gmail

i got this mail to my gmail id.They sent my gmail won prizes.Plz answer me

Congratulations!!!

Your *Email Address* won the sum o[censored]S$500, 000.00 in the Australian Lottery conducted through the random electronic ballot system drawn from email addresses from different companies in the world.

Fill the form below and attach your secret code "344521" below. Send immediately to your appointed Claims Agent, Dr. Mathew Jones at: dr.[protected]@ymail.com for claims and payment now!

James O'Connor,
Head Publicist,
Australian Lottery Inc.

plz deactivate my game my telephone no 26810287

My name is[protected]. It has been changed to[protected]. bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

Hi, Below is the procedure to deactivate the games on demand account

1. Go to http://bsnl.indiagames.com and login with your Username and Password that you have created during the time of registration.
2. After you login Go to “Home" and then click on "Account". Please click on “Unsubscribe”.
3. Once you click on “Unsubscribe”, Please fill up the feedback form that would opens and then click on “Submit” to cancel the service.

If you any issues following the above procedure, Kindly revert with your landline number along with your STD code and if possible please provide you BSNL Games on Demand Username.

please deactivate my games

Name G.venkatraman

Tele phone no[protected]

please deactivate the indiagames god plan. my telephone number is[protected].

My name is Rajesh Pachori, Our number is[protected] . bsnl has offered a free package of games for one month. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful and inform us accordingly.

Thanks

Rajesh Pachori

My name is Gosakan my Tel no: is[protected].
Bsnl has offered a free package of games for one month. I would like to deactivate my account. The toll free number is always busy and not responding. Hence i would like to de activate my account. Please do the needful and inform us accordingly..
Thanks,
with regards,
Gosakan G.

My name is[protected] . bsnl has offered a free package of games for one month. the period is er . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

My name is [protected]. bsnl has offered a free package of games for one month. the period is er . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the need

Dear my name is sarfudeen pls deactivate my accout for bsnl india games my account name is sarfudeen42 tel no :[protected] pls favor me
thanks

please deactivate my bsnlindiagames plan my land line no[protected]

name bvranga

please deactivate the indiagames good pals my telephone number is [protected]

my name is bharat bhattad my no is [protected] i want to de activate bsnl.india games.com site please do it

My name is[protected]. Bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

please deactivate my Game on number [protected] now quickly

My name is ibrahim Adam Sheikh[protected] bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

my number is[protected] plz deactivate my games and account

my number is[protected].i would like to deactivate my account...pls do it asap...

My name is[protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

Kindly deactivate the India games god plan as I, do not have time to use same . My telephone No. is [protected]. I, have made many attempts to deactivate but i, have been unsucessful. I, have also tried calling toll free number but to avail as either the phone is always busy and once when i, got the no. there was no proper guidance . The mail ID and Password being fed is not being accepted kindly find my password and ID and deactivate games god plan immediately. Kindly confirm by mail to p.[protected]@yahoo.com

please deactivate my game on number [protected]

dear sir/amadm
my name is k.prabhakaran in thirverkadu

my phone number[protected] Bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

thanking you.

my number is[protected]. bsnl has offered a free package of games for one month. I would like to deactivate my account. The toll free no[protected] is not responding properly. so please deactivate my account.

please deactivate my bsnlindiagames plan my land line no[protected]

please cancel or deactivate the facilty provided with immediate effect. thank you.

sir, kindly deactivate indiagames in my bradband due

to my son education

I am S. Indira residing in Saibaba Colony, Coimbatore. My land line number is[protected].BSNL offered a free online games on demand pack for one month and that one month is over. I wanted to unsubscribe the online games. I tried calling the toll free number[protected]. No body is picking the call. I contacted 197, but what they had to say is to contact the toll free number. Kindly do the needful to unsubscribe the online games.

my name[protected]bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful

My name is v.surya prakash, Our number is[protected] . bsnl has offered a free package of games for one month. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful and inform us accordingly.

CHENNAI BSNL — unsubscribe

Dear Sir,
Please deactivate this service flowing-
http://wap1.indiatimes.com/wapsub.html?t=subwahvideo30&p=vd&a1a(wap service)
My Mobile Number is [protected].i had lost30 rupeas in every month

Thank you

kindly deactivate bsnlindiagames service immediately as i am not interested nor have any time for games.

My mobile number is [protected]

please deactivate my games on demand scheme . Nobody seems to be responding to the toll free no.[protected]. my land line no. is[protected].

mynumbersis 26322546 pls deactivate the games on demand on my acccount

my number is[protected]. i would like to deactivate the game service of my account pleace do the need ful

my number is 28586154 . bsnl has offered a free package of games for one month. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account.Please do the needful.

My name is MK Rajendran my Tel no: is[protected].
Bsnl has offered a free package of games for one month. I would like to deactivate my account. The toll free number is always busy and not responding. Hence i would like to de activate my account. Please do the needful and inform us accordingly..
Thanks,
with regards,
MK Rajendran.

My name is Jagadish H Nilavar Landline No is[protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

my name is S M Kolappan my no is[protected] i want to de activate bsnl.india games.com site please thankyou

please deactivate my account. my tel.no. is[protected]

I woulk like to deactivate my bsnl India game offer plan, i try to call toll free no but always the number, so pls take needful action. my number is [protected].

please deactivate my bsnlindiagames plan my land line no[protected]

My name is[protected] . bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

deactivate my bsnl game plan. no.[protected]

Kindly DEACTIVATE BSNL INDIA GAMES which was activated by you with my permission. I am not able to deactivate it through the internet as it errors out showing INVALID USER-NAME AND PASSWORD.
Kindly deactivate it as soon as possible as I am not willing to pay for it.
My Phone number is[protected]
Regards,
Ramachandran

please deactivate my india games. my phone no. is [protected]

please deactivate india games my tel. no is 2743440

My name is[protected] . BSNL has offered a free package of games for one month. the period is about to get over . I would like to deactivate my account. The toll free number [protected] is always busy (or) Ringing (!!!) and there is no response.Hence, I would like to deactivate my account. Please do the needful.

my name is[protected]. Please deactivate the bsnl games on demand.

My name is[protected]. Bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

My name is[protected]. Bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

please deactivate my games

Name vijaysharma

Tele phone no [protected]

my name isvijay sharma my no is [protected] i want to de activate bsnl.india games.com site please do it

My name is vijay sharma Our number is[protected] . bsnl has offered a free package of games for one month. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful and inform us accordingly.

Thanks

vijay sharma

My name is[protected].bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

Please deactivate the games on demand my phone no is 28440344
send message after deactivation to my mobile [protected]

my name is[protected]. bsnl ha s offered a free package of games for one month . the period is over . I would like to deactivate my account . please do the needful.

bsnl has offered a free package of games for one month. the period is over .My landline no. is [protected] I would like to deactivate my account. Hence, I would like to deactivate my account. Please do the needful.

My name is Sanjay kumar chandel my bsnl landline number[protected]. bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

My name is[protected]. Bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.
You had billed from[protected] till[protected] but I have not utilized your games facility
therefore I request please refund my amount of Rs. 1000 immediately
Balarajuk

please deactivat bsnl indiagames plan.My landline no.[protected]

INDIA GAMES LIKE TO DEACTIVATE MY ACCOUNT
THE TOLLFREE NUMBAR [protected] IS ALWAYS
BUSY PLEASE DO TO THE NEEDFUL
MY TELI.NO.[protected] BRODBAND

My name is[protected]. Bsnl has offered a free package of games on demand. I would like to deactivate my account. i have not been using this service and i am being charged 200 every month. i know my username which is (angabayo) but i dunno the password. i[censored] could send the the password to s.[protected]@yahoo.com it would be grateful. And i would be more than happy if you would DEACTIVATE THE SERVICE WITH IMMEDIATE EFFECT. PLZZZZZZZZZZZZZ

My Fames On Demand is to be deactivated with immediate effect. Username & password is as follows ;

USER NAME : vinod717

PASSWORD : manjul1949

My name is[protected]. Bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. the monthly charges of 200/- is too heavy, hence I would like to deactivate my account. Please do the need ful.

pl-deactivate bsnlindia games land line no.[protected]

deativate bsnlindia games my land line no.is [protected]

Sir please deactivate my bsnl india games, my number is 25518334 otherwise i will terminate my connection.

kindly deactivate my games service...

[protected]@gmail.com

dear sir my tele phone number [protected] please unsubscrible my account immediatly.

my number is[protected] kinly deactivate immediately

My name is[protected]. Bsnl has offered a free package of games for one month. The period is over. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

please deactivate my game my phone number is 23811010

dis is my number[protected], i want bsnl.indiagames.com to be deactivated, please do it as soon as possible

Dear Sir,
My phone No. is [protected]. In spite of repeated requests over Phone/ E- Mail, mygames on demand A/c. is not yet deactivated and as such, I had to pay monthly bill of Rs 200/-to my BSNL Broad band A/c. Please deactivate it immediately and take appropriate action against all such fraudulent activities. Details of all communications are enclosed herewith.
Alaka Ganguli

Sent: Monday, 16 May 2011 9:11 AM

I already expressed my desire to withdraw myself from your Plan immediately, over Phone on 14th May 2011, as the same will not suit my porpose. I also informed over phone that as I didnot use your Plan for a single day, and accordingly, to reconsider about the monthly levy of Rs. 200/- for the current month, at least on pro-rata basis.
As I, initially, agreed to accept the Plan based on some misconception, my request may please be looked into & oblige

Sent: Monday, 23 May 2011 6:22 PM


Pl. confirm your follow-ups in regard to my request by E-Mail or in my Phone No. [protected].

Tuesday, 12 July 2011 8:01 AM


Your attention is drawn to the fact that immediately after installation and activation of your service, I decline to continue the same. I contacted you over phone as well as through these instant E- Mails ( which is evident here ) . you also informed me that as activation is already made, I have to pay for a month and thereafter it will be discontinued. accordingly you also confirmed me subsequently that the said service is discontinued. I also paid the bill in the month of June for your service.

But to my utter surprise, in this month bill i.e. July 2011 also Rs 200/- is charged for your service . Why it is so, I don't know. Please revert it, as I am not going to pay the same. Further to add, if you don't do it, I shall be compelled take up the matter, with the approriate authority of BSNL. On that event I shall put forward all these E- Mails as evidence.

Please do the needful immediately. so that I can pay the Telephone bill for this month for corrected amount.

Tuesday, 12 July 2011 8:01 AM

pls deactivate my account.my no is[protected]. the toll free no is always busy. pls deactivate my account.

sir, my name s D.Ram Kumar. i am not interested to play in BSNLindiagames. so i request u to deactivate my account in indiagames,

My ph no:[protected]
mail id: [protected]@gmail.com
mobile no; [protected]

thanking u,

Sir,
I was allready requested to de activate the BSNL GAMES to my broadband connection no[protected] on 10/07/2011. But till today BSNL has charged Rs.200.00 monthly charge in my telephone bill. I have called many times to customer care centre through toll free no. But no one has been responding our calls. Therefore, please de activate bsnl indiagames with effect from today.

Please do not charge Rs.200.00 in the september 2011 monthly bill.

Yours faithfully,
M.H.Parasappa
Manager
State Bank of India.

sir,
my land line number is [protected].iam not interested to play the bsnl india games.kindly iam requesting you to deactivate my account in bsnl india games.

My name is[protected]. I have been told that the games willbe free for One month. Now that the one month is over & I need to deactivate the games. Wht site is not activated. Please treat this as my request and deactivate with immediate effect i.e. from 8.09.2011 itself.

Sir,

Please disconnect my telephone No.[protected] immediately, I can already sent a letter to you to disconnect my telephone .

you have send the bill of the above number of telephone in this month.

please cisconnect the above number at an ealry date.

thanking you,

Mohan

please deactivate my bsnlindiagames plan my land line no is [protected]

My name is[protected]. I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

plz deactivate my account plz

please deactivate my game my land line no [protected]

FOR CANCELATION OF GAME, AFTER LOGIN YOUR ID, GO TO PROFILE AND THERE IS OPTION FOR UNSUBCRIBE YOUR ACCOUNT...OR YOU CAN CONTACT TOLL FREE NUMBER[protected]...MATHEWS/ KONNI/ KERALA

BSNL — Deactivation of india games

Our landline no.22232324 having Broadband connection.. We have been using BSNL India games till now. Now we feel it is not necessary. Hence we request you to deactivate the same.

My name is[protected] . bsnl has offered a free package of games for a month, now i want to deactivate my account . The toll free no [protected] is not responding, please deactivate my account, thank you .

My Landline No. Is[protected]. bsnl has offered a free package of games for one month. the period is over . I would like to deactivate my account. The toll free number [protected] is always busy and not responding.Hence, I would like to deactivate my account. Please do the needful.

kindly deactivate bsnlindiagames service immediately as i am not interested nor have any time for games.

My number is[protected] Paramakudi in Tamilnadu (Ramanathapuram Dt)

my name is Ramakrishna please de activate indiagames god my telephone number[protected]

please deactivate the indiagames.

please deactivate the indiagames for my phone number[protected]

ranjitsipani
my number is[protected]please deactivate my games on demand account

lost

I HAVE LOST MY MICROMAX MOBILE BEARING NO [protected] (BSNL) & [protected] (VODAFONE), ITS FUNCTION IS DUAL..KINDLY STOP THOSE SIM TO AVOID MISUSE.

Mobile lost with SIM

Sir, I had lost my cell phone with BSNL SIM ([protected]) on 14.3.2015 near Musiri (Trichy dist). Please block the SIM immediately. Thanks.

SIM not activated

My prepaid SIM was not in use for the last 2-3 months. Now I have recharged for Rs. 100/- but it could not be activated & massage showed "error occured". Please check & advise action. Mobile No. is [protected]

unable to send sms to any no.

i m not able to send sms form my bsnl sim to any no. despite of any cell phone that i use, kindly provide me the solution

tel no0484 2375235

Instrument not working properly. voice v ery feeble. pl replace instrument with caller id facility at the earliest.rgds sadasivan kr cochin

unsatisfied net pack

sir/maam.. Now that celone changed thei net data rates.we cant get enough satisfaction. We get only 100 mb..for Rs20...before it was 200mb..i request u to please increase the data rate.. Back to 200mb .

BSNL — Tower Built at residential area

Dear sir,

Bsnl Tower Builted at residencial area
Its in near by my House wat is the prosses for stop the tower its any harm full for citigens please advise any problem with tower and how to stop the tower construction










Regards,

Dinesh Kumar M

Subject Misbehavior by sr personnel of B S N L



I am Jagdish L Trivedi staying at 10 sukhchen apartment, 17 A/2 Chandranagar Society Chandranagar Paldi Ahmedabad I having connection of landline no 26642353 and having internet connection my connection comes under vasana exchange Ahmedabad we have lodge the complain for my internet

Connection is was not worked on in response of BS N L franchise

9 telecommunication technician came on 11.09.2010 and he told me that modem has having the problem so we will take it and replace new one or same repair by within two three days and he has not given any thing i e service call memo even though we have asked he was not ready for alternative modem for our use afterwards talking to him they were provide modem which was not wifi.



On 14.09.2010 the franchisee technician Mr. surendra came with old modem which is more then three years old.

We have talked to technician please provide you same one or same type of modem, he was not ready for the same then I have told to give it in writing in your service call memo but he was not agreed and told me that you talk to my owner Mr Ravi then I have talked to him but while talking he was very rude and told me there no procedure for service call memo and we will not give it in written to you whatever you want to do you do it then I have told him this is part of process even though he was not agreed at all he was talk to broadband line D E Mr. Lohana he was spoke to me and favoring the franchisee he was not ready to listen me and he also told me there is no such procedure. after long discussion with technician he was having the book and ready to give in writing in service call book that he can not give same or similar type of modem in that case I have refuse to accept the same but surprise he was given the service call memo on 14.09.2010 instead of 11.09.2010 and written that without memo I have taken the modem on 11.09.2010



I personally believe that they have waste of time four hours of me I am working professional in that case time is also more important for me surprise the memo has given by them there is no details franchise only name is there no address no phone no and other details which is require by . After my insist they have written on memo of there address which is not readable.



First of all my personal request has to take strict action against the franchisee owner who has given me threaten and terminate is franchise with immediate effect which I have mention service call memo I am attaching service call memo scan copy for your ready reference secondly you take action against Mr. Lohana D E of broadband for his rude behavior with customer on phone by B S N L landline.Navrang pura Ahmedabad area who was not ready to listen the customer told me that we intend go to police station against you.





Waiting for your prompt reply in this matter.



Please register my complain.



Your early action in this matter will be highly appreciated



Regards,

J L Trivedi
General Manager H R
Unison Pharmaceuticals,
C-6 steel Town,
OPP. Nova Petrochemicals,
Village Moraiya Ta. Sanand
Dist. Ahmedabad
(office[protected]
Mobile No (Office) [protected]/67


[protected][protected][protected][protected]

I have try to change caller tune of my BSNL CELLONE 325, but regret to intimate that the same is not changed. kindly change the same with Gayetrymantra, for which I shall be ever obliged my mob. No. [protected] Name Hiralal Shaw Email ID [protected]@rediffmail.com