Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Ramlal.Pasi.
F-30 Ordnance.Estate.Ambarnath.West
Dist Thane 421502
Landmark Near , New type III Gate
Phone[protected]

My phone connection number is[protected] . Iam using this landline from last two years but from last one month its completely dead no ringing tone is coming & iam work is really suffering from it ,pls
see my complaint & resolve this issue as soon as possible .

The above cell number was given to someone else for some time in June 2010. I called from another cell to my above cellnumber and it was answered by someone when the cell with that SIM card was next to me.
Now i get nuisance sms and I have spent money on sms just to unsubscribe or NOPUSHPL to some numbers like 57777, 552906, 51819, 55365, 53030. Yet I get sms from other numbers. BSNL is a real nuisance and since it is government owned I have to conclude that the government too is the same. I have registered a complaint with BSNL customer care [protected] and the complaint number given to me is CH[protected] dt 19/8/2010.

I am using broadband plan. Now i am thinking about changing my plan to evdo card. But then I knew that there is no concession for govt employers in evdo card plan. I am really depressed now. I will be very grateful to BSNL if they give this concession for govt employers in evdo card. I am requesting BSNL to activate this offer as soon as possible.

DND activation not done.
no registration number recieved.

Respected Sir,
I want to unsubscribe devotional alarm on my mobile No [protected]. I never subscribe devotional alarm So please send mail on my email [protected]@rediffmail.com about deactivation.
Please do needful at your earliest.
Thanks with regards.

We have applied for new telephone connection at least 21 days before to the BSNL Telephone Office Balaghat but till date they have not allotted us new connection inspite of several reminders. They are telling that there is technical problem from Pune Office to get new telephone connection.


Baghrecha Tijarey & Associates
...

Sir
I had submitted an application in prescribed format for shifting of my telephone (landline) from Sunabeda, Koraput District to Koraput Town along a month ago. Subsequently I had received a call from the BSNL authorities asking me the place where the telephone is required to be installed. After that it is now more than 3 weeks none turned up for installing of the telephone. I had repeatedly rang the phone no. of the BSNL requesting them when they will be installing the equipment, but, all my requests felt on deaf ears. I had been charged monthly rental of Rs. 500/- towards the land line and broad band. Further, it is pertinent to mention that both the places fell in the same district telecom circle. Yesterday i.e. 20/8/10 I had personally visited BSNL office of Koraput, where I was informed that they may not in a position to provide me with the telephone connection as they are not having vacant slots on the pole.
It is not forthcoming, as to how they could deny an existing customer with his rights for his entitled telephone connection. I am not asking for a new connection, but, installation of my existing connection.
As such, you are requested to kindly look into the matter and arrange to get the needful done.

This is Dr.A.N.Mishra having a bsnl prepaid connection no.[protected]. I have charged my SIM with a magic voucher of Rs.500/- to enable me totalk to any bsnl number in India.
Astonishingly whenever I dial any mobile no.of bsnl of my home town Darbhanga a recorded voice system replies that the no is not in use. But on the same nos I am talking with other service providers. Some people have tiold me that there is a system software developed by bsnl which automatically bans all those nos which are frequently used by the customer availing the said magic voucher of Rs.500/-.
Is it not a breach of trust and contract.
Pl look into the matter and oblige.
Thanking You,
Yours faithfully
anmishra
[protected]
[protected]
[protected]
[protected]
[protected]@gmail.com

I made a complaint on 19th August,2010. No action has taken on 20th August. I hope to rectify the problem by 21/08/2010. (21st, August)....

My number is [protected] . I am a BSNL prepaid customer. I have charged Rs 30/- per 15 days from 1month from 55678 , i got message f every month that "Thanks for using subscriotion service, You have charged Rs.30 for 15 days .I want to unsubscribe this service . when i sent unsubtad to 55678 it always reply temperary error..... Please unsubscribe this service immediatly.

I am G;anesh, using mobile No.[protected] Excel prepaid sim card of BSNL. On 15th August I have recharged rupees 330 through Indian Overseal debit card through online. The following are the details of transaction:

Rt.No.[protected]

Transaction No.TXE[protected]

Whereas till today ie.20th August 2010 recharge was not done by BSNL though the amount is debited in IOB Account.
I tried several times through BSNL Toll free complaint no.[protected] but not getting proper solution .k Kindly helpl me to get the problem resolved.

Mly email id.is [protected]@yahoo.co.in

BSNL mobile services in Nizampet Village especially Bhandari layout is very very poor the coverage is failing almost for 8-10 hours there is no signal available the signal completely fails during rain and Power failure.
BSNL is boasting of coverage and good quality services should feel shame there is no Land line coverage, NO land line service is available, besides mobile services is going bad to worst the SDO and other officials sets in thier chair for passing the time and taking fat salary, without doing any good to the public.
The residents/ user has to depend on Line man why, why cannot the engineers and higher officials do/ take any corrective action. when other services tile airtel and other services are providing services BSNL officeholders intact the entire team are simply sitting in their office, allowing other operators to grab the bussiness.
BSNL SHAME SHAME to yoiu.

Hi,
Respected Sir/madam
A month ago I bought USB Modem (NIC) from BSNL with assrance that the product will work effectively in the specific area as I quote. But after installation experience is bad as In my bed room ( Ground Floor) there is no signal for proper functioning resulted into disconnection after use every time. regarding this I lodge a verbal complaint to Sh.Kuldeep Singh (connected with Broad band) Ranjit Avenue Headoffice in Amritsar. Sh.Kuldeep Singh deliver me a Mobile Number [protected] saying that You told your problem to this number.After a long waiting Shri Niwas listen my problem and assured that he will visit the location but aftera week I am sorry nto say that no body visited nor problem solved.

dear sir

our Telephone No. 2649625 ded of last three month we r complaint to telephone office
but not soluction. & bill amount com for very high

PL. REFER TO MY COMPLAINT MADE BY ME EARLIER, MY LAND LINE PHONE WAS MADE OPERATIONAL AFTER HAVING HOT DISCUSSION BETWEEN SDO AND THE LAND LINE WHO WERE PUTTING BLAMDE ON EACH OTHER. SINCE MORNING THE PHONE HAS BECOME DEAD AND ON CONTECTING SDO HE WAS ASSURING TO RECTIFIE THE PHONE BUT MORE THAN 12 HOURS HAVE ELASPED BUT THE STATUS REMAINED THE SAME. MY BRIEF PARTICULARS ARE AS UNDER:

TELEPONE NO.[protected]
PHONE IN THE NAME OF : STATE BANK OF INDIA,
DESIGNATION OF OFFICIAL PROVIDED WITH LANDLINE: ASSISTANT GEN MANAGER
RESIDENCIAL ADDDRESS: #203,GH-8,SECTOR-20, PANCHKULA

The internet is not working. I have tried to lodge the telephonic complaint with the concerned departmen.
I contacted the officials in the office of BSNL but no action. The phone lines do not response and do not talk in healthy way. I expect some response from BSNL authorities to please look in to the grievance of the customers in a professional manner please.

I have been using BSNL pre paid service for almost 4 years. Today morning when I woke up I saw a message saying THANK YOU FOR SUBSCRIBING AT GOVERNMENTJOB.COM. YOU HAVE BEEN CHARGED RS 20 SO AND SO. I have not received any message to activate such services. I am enough aware of prank calls and messages, I am sure I haven’t received any such message. But today morning I saw above message saying you have been charged Rs 20. I call customer care for the details. I called up them three times, but no one was able to give any information who and when did the service was activated. Even one guy told me that the charge deducted for the caller tune you deactivated before some time but not able to say when. RIDICULERS!!!!!!!

I am damn sure these people are deducting this money from so many customer like me. This issue should get addressed otherwise this telecom company will steal money from our pocket and we wouldn’t do anything.

Appreciate if this would be addressed and get resolved.

The monopoly of the officer of billing section Athagarh BSNL office, making mistake with bill . As per the advice of the connection officer I paid ( deposited) Rs250/- for a WLL new connection & Rs750/- for onetime advance for internet is enough they told.
But with my first bill the amount revised as due upon me, which is added to current bill, ( copy of 1st bill & receipt of Rs 250+750 attached with this).
I think the officer making mistake of deducting my onetime payment. Before connection they committed me that the total amount will be Rs1000/- ( 250+750) for new connection plus internet, & now they saying that I have to pay Rs750/- more is with my bill.
I think it is wrong,
If it is right, - then the officers cheating people to make good target for department making false statement with public.
MY REQUEST TO BSNL WLL DEPT.
If my complaint is right, please take necessary action soon.Deduct my extra Rs750/- & the service charges, as charged on it.

If I am wrong, please write me the process to get return of my deposited cash & take action on the cheating officers who presents false statement to new costumers.
( I am talking about Mr Sahoo on computer with J.E, Athagarh Bsnl Ofice).
If anybody can give good suggestion please do that.

i want the call list details of a bsnl mobile number.the number is [protected]

Sir,
I have loaded the bsnl mobile investor pack in my mobile through their sms settings option. Two months before my mobile has a problem and i updated my software. In updation the pack was deleted but they are continously deducting the monthy charges for the pack Rs 30. My request is either they send the sms setting again or they unsubscribe my pack and stop deducting the monthly charges from my account

Rishi Jaiswal
Mobile No. - [protected]
my mail id is roorkee.[protected]@jalindia.co.in