Tata DoCoMo Customer Care
Tata Sons Ltd.
Customer satisfaction rating: 25%
Submit a Complaint
7491
COMPLAINTS

Tata DoCoMo Customer Care

Tata Sons Ltd.

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Address
2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
258
down
100

Additional info
Andhra Pradesh
Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
Fax: +91 90 3300 2273

Haryana
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Himachal Pradesh
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Karnataka
Tata Teleservices Ltd., Tata Docomo, A Block, 2nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095
Tel: +91 80 6668 0000
Fax: +91 90 3600 2273

Kerala
Tata Teleservices Limited, 5th Floor, SL Plaza, Palarivattom, Kochi - 682025
Tel: +91 48 4666 0500
Fax: +91 90 3700 2273

Kolkata
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Madhya Pradesh
Tata Teleservices Limited, Plot No 1, 2, 3 Kwality Globus, Permalli Wallace Compound Opp. RBI, Hoshangabad Road Bhopal - 462011
Tel: +91 75 5666 0609
Fax: +91 75 5666 0444

Mumbai
Tata Teleservices Maharastra Limited, D-26, TTC Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400613
Tel: +91 22 6661 5111
Fax: +91 22 6791 7777

Orissa
Module A&B, 4th Floor, Fortune Towers, Chandrasekharpur, Bhubaneswar - 751023
Tel: +91 67 4655 0200, +91 67 4655 0167
Fax: +91 67 4655 0248

Punjab
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Rajasthan
Tata Teleservices Limited, The Guman-1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
Tel: +91 14 1655 0101
Fax: +91 77 3700 2273

Maharashtra
Tata Teleservices (Mah) Ltd, 3Rd Floor, The Metropole Building, Next To Inox, Bund Garden Road, Pune - 411001
Tel: +91 90 2901 2524
Fax: +91 22 6791 7777

Rowb
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Tamil Nadu
Tata Teleservices Limited, 13th Floor, Prince Info City-II, No. 283 & 284, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
Tel: +91 44 6666 2000
Fax: +91 90 4300 2273

Uttar Pradesh
East Tata Docomo, 2md Floor, K's Trident, 10, Rana Pratap Marg, Lucknow - 226001
Tel: +91 52 2655 0003
Fax: +91 90 4400 2273

Uttar Pradesh
West Tata Teleservices Ltd., 501 Mangal Pandey Nagar, Main University Road, Meerut - 250001
Tel: +91 12 1654 0008
Fax: +91 12 1660 5502

Bihar & Jharkhand
Tata Docomo, Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001
Tel: +91 65 7669 9716
Fax: +91 90 3100 2273

View More Information...

Customer satisfaction rating
25%
Complaints
7491
Pending
5793
Resolved
601
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tata DoCoMo related photos (624)

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Tata DoCoMo Customer Care related pictures (624)

Tata DoCoMo Complaints & Reviews

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Tata DoCoMo — Broadband

 parthajeet on May 24, 2017
Ladies and Gentlemen at Tata Docomo,

Kindly read my email below, then try and comprehend the context, once you are sure that you have understood things fully, I will appreciate an appropriate response and action. Please refrain from taking ‘out of context’ decisions like you have done so far, causing me much mental harassment, trauma and loss of business.

Morning of May 19
My account number (broadband) is 989302795. My billing cycle is on the 15th. On the 19th of May, I wrote to you to request for a plan change as I was unhappy with the slow speed I have...
Complaint comments  Read comments [2]Complaint category Broadband

Tata DoCoMo — Cheating from customer care. Very bad response from customer care

 Deepak Nm on May 24, 2017
I had bought a postpaid sim 9035010235 which was lost and i had not registered for cancellation of the sim. I started receiving the bill every month, when i got a reminder call from docomo customer care which is very worst and harsh call some lady was doing rowdism in the call itself. I got irritated and didn't pay the bill. After that sim got suspended which i got to know through email. Later i got to know that the bill is simply increasing (900rs) even after suspension so i spoke the customer care and told the i will pay 600 and please suspend the sim and don't re activate it. So they agreed for...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — Call center services

 arrun_sharma on May 24, 2017
Hi,
I just want to raise a complaint against you Tele-services. The support tele callers have no knowledge about there Internet Services. They are not able to solve simple queries. My call was transferred to Senior Technical Personnel and he to had no information. They even dont know full form of ISP ie Internet Service Provider. They did not had knowledge about basic "Configuration Setting".

As per my suggestion, request you to provide them good knowledge training (KT), so that they are able to solve customer complaints.

I JUST WANT TO CLOSE MY ACCOUNT....
Complaint comments  Read comments Complaint category Internet Services

Tata DoCoMo — Card not activated since 2 days past

 Nitin140388 on May 24, 2017
Card is not activated since I have provided all the documents for activation process. Mobile no. 8446030446.

It seems Tata docomo is taking more time just to activate the sim where I have activated my idea sim post some hours of providing all documents.

This needs attention and must be resolved at the earliest. This show your concern about customers who believes in Tata's services.

- Nitin....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata DoCoMo — Asking to submit docs for active sim card within 24 hours

 JigarThakker on May 24, 2017
Dear team,

This is to inform you that my wife's (Priti chauhan) tata docomo sim card is active for more then 2 years, now suddenly she started receiving messages that kindly resubmit the documents to nearest tata docomo brand store other wise service will be discarded. Now what is this tata docomo brand store?? And this sim card is active since so many years then why to resubmit doc's again...

Please intervene to resolve at the earliest. Also i am not able to complaint the same on tata docomo's website.

Cheers,
Jigar thakker
+91 8655182419
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata DoCoMo — Sim activation not done

 Atifa Mehrish on May 24, 2017
I took a new sim of tata docomo 2days back of number 8885815070 it still did not get activated, i dont have any another number also its urgent so kindly please activate my sim its a humble request to u sir/madam please help me out of this please activate my sim as soon as possible... Dear Sir/ madam its urgent please try to understand my problem please activate my sim 8885815070 as soon as posible...
Complaint comments  Read comments Complaint category Education

Tata DoCoMo — Network coverage Issue

 Sandeep Reddy's on May 23, 2017
Dear Ambassador's of TATA Docomo,

I had registered a Ticket Regarding Network fluctuation due to that calls or getting dropped and it was Registered on {(15-04-2017) Time:- (09:58:57.0)} the Resolution Expected Date give to me for this case as on (17-04-2017) Time:-(10:00:00.0) and It is not fixed yet, till the first Weak people updated me the status, after that till today no one turned up to me to update further Status, after long time today i reach contact center to know the status, i really disappointed due to no progress on the Ticket, I was irate and Requested make me to talk...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — Overcharged Monthly Bill

 alankarguptamsit on May 23, 2017
I am having 2G GSM 350 data + voice plan in my Tata DoCoMo postpaid connection. Usually the bill comes around 435-450 after tax. Now I have switched to Vodafone due to poor connection and no 3G/4G connection in DoCoMo. After porting to Vodafone I have got a bill of Rs1180 which is no way possible. I want to register the complaint that they are overcharging an unnecessary creating settling issue....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — About tata docomo customer care

 Siddu1431008 on May 23, 2017
Dear sir/madam,

Here with i am telling about your coustmer care worst service. I booked a complaint before one month it is not solved and coustmer care officers and Appliate officers are not responding sooner and good. And they need more than one hour time to connect their higher officer. And the various things are there to tell about tata Docomo worst bad very very very bad service but i don't have time. If you want to know more contact me. 8867653143.....
Complaint comments  Read comments Complaint category Other

Tata DoCoMo — Unable to port as docomo is rejecting the request every time after paying bill on time.

 sudarshan shastri on May 20, 2017
It's been two months i am trying to port from docomo to other network and the bill is paid on time without an hour delay, still the worst network ever docomo is not releasing my number from it's network. For 2 months i paid the bill without using it. First of all it doesn't have any plan which is customer friendly and if we call to customer care, the response which the executive is worst. They directly told that u can change ur network and if i try to change, they are not releasing it. Worst network and service provider medal should go to docomo. Hopeless and useless service ever....
Complaint comments  Read comments [2]Complaint category Telecommunications

Tata DoCoMo — Buddy chat services

 Bkgnrao Bhatta on May 18, 2017
Sir,

I am facing so much problems.in every minute, a call from 5432169123936 and so many numbers in that series of 543216... Is receiving as missed call. I am facing troubles and nonsense so i am not a subscriber to this buddychat services. I have complained to customer services of tata docomo but in vain they are stating that we are not barring incoming calls. So i have to face troubles for ever. No solution to stop such calls. Kindly, i request you that this buddy chat service may be arranged to be deactivated. My tata docomo cell number is 7416472973. Thanking you sir for taking...
Complaint comments  Read comments Complaint category Home & Garden

Tata DoCoMo — I am complaining about mcheck tata processing on my Tata Docomo no

 jyotima on May 18, 2017
Dear Sir,
Why this mcheck data processing is showing up every second on my phone screen? It unnecessary consuming my phone set's battery power, and also its very irritating. I had never applied for this service. I dont know why this has been activated at random. I have search for its solution but could not get anything. Is there any setting in my phone. so that it can be deactivated. If not then kindly deactivate it from my no.

Please deactivate this from my no 741729251.
Thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — Pri shift low bill plan

 Shashi Deshpande on May 17, 2017
Our PRI number O40-66966600 and account number 921844294.

We want Lower bill plan immediately on this PRI.

If its not possible immediately, please treat this mail as request for termination of this PRI connection.

I will be very serious this time.

I request to raise a complaint on this issue and send me complaint number (docate number.)...
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata DoCoMo — Wrong billing and threatening calls

 Saurabh2525 on May 16, 2017
We had already paid the final bill of Tata Docomo dongal and asked for the deactivation because of poor service.

But the customer care executive kept insisting to change the plan and continue the service which we refused and took connection from other service provider.

Now they are asking me to pay for bill which should never exist and threatening with legal action.

I have already paid and settled my dues as per my usage and communicated to the company to disconnect.

Its their executives who don't disconnect the service even after receiving...
Complaint comments  Read comments [1]Complaint category Internet Services

Tata DoCoMo — Sim lost

 Ajee Smk on May 16, 2017
I am using docomo sim no. 7200481948. When I am travelling i lost my sim card and mobile.For that number important calls message will come so please provide me duplicate sim with the same number as soon as possible i have given my all details below thank u...
my mail id ..ajeek22@gmail.com
nd my mobile number is 9940710474
my address
3/89B,
Ganesh nagar,
10th cross,
Navathi,
Hosur-635110...
Complaint comments  Read comments [1]Complaint category Other

Tata DoCoMo — Complaint on speed & connectivity

 sushi50 on May 16, 2017
Dear tata docomo team,

I am sushil pavtekar. I am using tata docomo wireless wifi dongle number, 9222203009/9222233430/9223932145

Already i am having 9 dongle in my office last 4 years but right now i am suffering network related problem in my residential zone (Midc dombivli east) 421203. As per your team confirmation problem with your docomo tower. Its been 18 days the speed of connection is very bad have been complaining since 18 days made over 20/25 calls to your team.

They were unable to solve my problem yet and every time the network team say they...
Complaint comments  Read comments [3]Complaint category Telecommunications

Tata DoCoMo — Recharge wrongly done

 Deepanshu Kadiyan on May 15, 2017
Sir i have to recharge with the amount of 69 on my mobile no.-7417400395 but it have been wrongly by mistake recharge with 64.. Can the problem be solve? Tranc id: 100007347801204.
If i get the recharge of 50rs. Talktime that will be enough for me.. Because it 64 i get 1 gb data which is of no use for me...
I will be glad if my balance will be refunded.. As this data is of no use.. There is no recharge on rs. 64.. But why 1 gb data comes.....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Tata DoCoMo — Wrong commitment and customer care calls

 Milind Parbat on May 15, 2017
Above company collection department comments me to wave-off Rs 500/- on last payment but company can't do this and his customer care centre call continuesally distrib to me.
Last company call me 15 times a day.
Today collection department Diya madam questioning me very arrogantly.
I request to u please resolve my problem. Change his system calls....
Complaint comments  Read comments [2]Complaint category Internet Services

Tata DoCoMo — My number 8097129248 is been deactivated

 Mandar Malve on May 13, 2017
Hello,

Myself Mandar Malve has been using Tata Docomo number from a long time. My phone number is 8097129248 and has been deactivated since I am living in USA for the past 2 years. But last year in the month of August I came back to India for a vacation and was using it actively. I have all the Bank details, Bharat Gas accounts, aadhar card, Income tax returns details to that number. Even though I was not using it I was able to receive all the updates by SMS from time to time. I please urge you to activate my Tata Docomo number as soon as possible because it will resolve my issues....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata DoCoMo — Disconnect my broadband

 mohammad rahimuddin on May 12, 2017
Dear sir/madam,
Here iam requesting you to pls disconnect my tatadocomo broadband connection bearing with account no:921729905 with immediate effect.

My service provider is tatadocomo and plan is 1000combo plan.
Thus iam requesting you pls discontinue my above said connection with immediate effect.
Thanking you,
With warm regards,
Rahim...
Complaint comments  Read comments [1]Complaint category Broadband

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