Tata DoCoMo Customer Care
Tata Sons Ltd.
Customer satisfaction rating: 30%
Submit a Complaint
6587
COMPLAINTS

Tata DoCoMo Customer Care

Tata Sons Ltd.

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Address
2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
506
down
184

Additional info
Andhra Pradesh
Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
Fax: +91 90 3300 2273

Haryana
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Himachal Pradesh
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Karnataka
Tata Teleservices Ltd., Tata Docomo, A Block, 2nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095
Tel: +91 80 6668 0000
Fax: +91 90 3600 2273

Kerala
Tata Teleservices Limited, 5th Floor, SL Plaza, Palarivattom, Kochi - 682025
Tel: +91 48 4666 0500
Fax: +91 90 3700 2273

Kolkata
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Madhya Pradesh
Tata Teleservices Limited, Plot No 1, 2, 3 Kwality Globus, Permalli Wallace Compound Opp. RBI, Hoshangabad Road Bhopal - 462011
Tel: +91 75 5666 0609
Fax: +91 75 5666 0444

Mumbai
Tata Teleservices Maharastra Limited, D-26, TTC Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400613
Tel: +91 22 6661 5111
Fax: +91 22 6791 7777

Orissa
Module A&B, 4th Floor, Fortune Towers, Chandrasekharpur, Bhubaneswar - 751023
Tel: +91 67 4655 0200, +91 67 4655 0167
Fax: +91 67 4655 0248

Punjab
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Rajasthan
Tata Teleservices Limited, The Guman-1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
Tel: +91 14 1655 0101
Fax: +91 77 3700 2273

Maharashtra
Tata Teleservices (Mah) Ltd, 3Rd Floor, The Metropole Building, Next To Inox, Bund Garden Road, Pune - 411001
Tel: +91 90 2901 2524
Fax: +91 22 6791 7777

Rowb
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Tamil Nadu
Tata Teleservices Limited, 13th Floor, Prince Info City-II, No. 283 & 284, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
Tel: +91 44 6666 2000
Fax: +91 90 4300 2273

Uttar Pradesh
East Tata Docomo, 2md Floor, K's Trident, 10, Rana Pratap Marg, Lucknow - 226001
Tel: +91 52 2655 0003
Fax: +91 90 4400 2273

Uttar Pradesh
West Tata Teleservices Ltd., 501 Mangal Pandey Nagar, Main University Road, Meerut - 250001
Tel: +91 12 1654 0008
Fax: +91 12 1660 5502

Bihar & Jharkhand
Tata Docomo, Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001
Tel: +91 65 7669 9716
Fax: +91 90 3100 2273

View More Information...

Customer satisfaction rating
30%
Complaints
6587
Pending
3358
Resolved
1152
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tata DoCoMo related photos (638)

Complaints with pictures are more trusted and informative    View all

Tata DoCoMo Complaints & Reviews

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Tata Docomo — sim number deactivate

 Mavadi on Jun 16, 2019
Using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Tata Docomo — tata docomo number showing invalid

 Teenz81 on Jun 14, 2019
I had been using one tata docomo number since long as i have been transferred to some other location for shorter period of time and when i tried recharging, i found my sim number is showing as invalid and i have linked so many accounts to this number, without informing me how come they have stopped the service and when i m trying to call customer care i am not able to call even as message is popping up mobile service not registered on network, kindly help me out in re activation of sim as its is very important for me....
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — sim reactivate

 Chinnu0327 on Jun 13, 2019
Hi, as i was using the tata docomo number ([protected])and it was deactivated by the company for non-usage, i couldn’t use it as i was out of station and now all my bank related details are tagged to that number, i want it to be reactivated. Am in serious need of this number, i plenty of time tried to talk to the customer executives but they didn’t resolve my issue, i hope here i can get my number back......
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — sim reactivate

 Arpit2495 on Jun 12, 2019
Hi,

My docomo sim has been deactivated and my all bank OTP and important information still goes on to this number.
I request you to kindly look into this and activate my docomo number- [protected].

I'm looking for a solution as soon as possible. I'm attaching the picture of not receiving signal on the sim from a long time....
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — outgoing barred

 srishtibhatia01 on Jun 12, 2019
I have been trying to get my outgoing services disbarred from the past two years. My incoming is on but to activate my outgoing I need to verify my documents. There are no stores near me that would verify my documents and hence I'm unable to activate my outgoing. I've contacted customer care, mailed them, done everything. I have this number for more than 10 years so I really need it activated....
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — it m not able to send message on 1947

 Mrugendra Vasmatkar on Jun 11, 2019
Hi
I am not able to send message from my Tata docomo number. I stay in Mumbai but came to Bangalore for some personal work.
I am trying to use m-Aadhar app .For the verification purposes it sends message from Tata docomo but Tata docomo continuously showing failed message and I m not able to verify app.

Please suggest solution as early as possible. I need app tomorrow....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — internet service

 Jaiminkangriwala on Jun 11, 2019
Tata docomo is providing most 3rd class service currently, they are not answering and receiving calls on their customer care number, i have tried 3-4 times to call but they didn't recive, it's about 5 hours and i am totally unable to use internet, i have to send very important mails every minutes, how can i do my work without internet? This is happening in every 6-7 days. No response from retailer and also company workers. I just hate it docomo is such bad and not hearing customer's complaints.😡😡...
Complaint comments  Read comments Complaint category Internet Services

Tata Docomo — I can't send text message

 Jaiminkangriwala on Jun 11, 2019
It's about a year i am suffering with this problem, i have recharged so many times and tried to send messages for mobile number portability, i have tried so many times and it's not sending messages. Tata docomo is really very bad company, they are not hearing my complaint and it's about a year i am suffering with this problem. I want to port my number to another company, my mobile number is linked with many cards and all. I want justice....
Complaint comments  Read comments Complaint category Other

Tata Docomo — outgoing call and sms not working

 sathya_sha on Jun 10, 2019
Dear sir/mam
I sathyanarayanan. my wife Using your sim card of tata docomo of number +91 [[protected]].i here to say that all outgoing calls and outgoing sms is not working in this mobile no.
outgoing calls and outgoing sms are blocked. Even customer care call is also not going..
After dialing it says"Temporarily service has been suspended"

Kindly proceed to unblock the outgoing calls and outgoing SMS..
please request to solve the issue as soon as possible.

Yours faithfully,
R SATHYANARAYANAN...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata Docomo — sim deactivation

 Myshahan on Jun 9, 2019
My name is Mohamed Younus and i was using the tata docomo number [[protected]] and it was deactivated by the company for non-usage. I couldn’t use it as i was out of station and now all my bank related details are tagged to that number. I want it to be reactivated. Am in serious need of this number, i plenty of time tried to talk to the customer executives but they didn’t resolve my issue. I hope here i can get my number back....
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — tata docomo reactivate my docomo number

 mks573 on Jun 8, 2019
Dear sir/mam
I manoj kumar srivastava. my wife Using your sim card of tata docomo of number +91 [720xxxxxxx]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my all the information like bank, aadhar card and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yours faithfully,

Manoj Kumar Srivastava...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Tata Docomo — issue with long outages of tata docomo broadband

 rahulpro on Jun 5, 2019
I am using Tata docomo broadband for last 5 years (ACC[protected]. Today there is a downtime since 11:00 am and after calling customer care around 6:00pm I got a standard answer of area outage and services will be back by 11:00pm.
I want to register complaint and want an official answer from you company for
1) For bill you keep sending hundreds of reminders and mails but for a known outage why a single SMS or email is not sent to customers?
2) Why these outages are not discounted in the bill? As per the plan I am entitled for unlimited internet for full month. So such outages...
Complaint comments  Read comments Complaint category Broadband

Tata Docomo — tata docomo number showing as invalid

 Poonam Velaskar on Jun 5, 2019
I have been using one tata docomo number since so long as i have been transferred to some other location for shorter period of time and now when i am trying to use the same number found my sim number is showing as invalid.

I have linked so many accounts to this number, without informing me how come they have stopped the service. When I m trying to call customer care I am not able to call even as message is popping up mobile service not registered on network, kindly help me out in re activation of sim as its is very important for me....
Complaint comments  Read comments Complaint category Telecommunications

Tata Docomo — reactivation of sim card

 shahdharati on Jun 5, 2019
My tata docomo no. Is [protected] which is deactivated by you on 16/05/2019 although i have recharged at on 12/05/2019. I have given this no. At my all the bank, my ca institute and all the legal places.
So i am requesting you to reactivate the my no. As soon as possible. As you can also see that i may using your that no.

Reactivate my this no. From your end or give me the way how i can reactivate it so that i can do it as early as possible....
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata Docomo — not able to send messages

 Ved budhraja on Jun 4, 2019
I have been using tata docomo since long time and i am not able to send messages from my prepaid tata docomo phone it always fails, i tried clearing the cache and reset the message centre i have done calling many times tata docomo customer care but it doesn’t work at all please solve my issue

Contact - [protected]
Name: ved budhraja
Company - tata docomo prepaid haryana...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Tata Docomo — tata docomo unable to port prepaid number

 mary kiranmayee on Jun 4, 2019
I am unable to generate the unique port code for my tata docomo number +91 [protected]

Everytime i send the sms (Port [protected]) to 1900, it said regret inconvenience.

I have tried sending the sms for 2 times and got the same reply instead of the port code.
It seems tata docomo is trying to deliberately block the port code generation to restricting me to port to different service provider.

Please take some action against these guys.

Thanks,
Mary...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — number disconnected without prior notice

 Komalmani on Jun 3, 2019
I am using my tata docomo number from 6 years which is a prepaid. But suddenly on 23 may 20189 it was disconnected. I am not able to find any customer care store nor able to reach any customer care centre. I tried to connect to Airtel store but they refused to help. I sent an email to tat Docomo customer care and Customer service guys informed that this number is permanently disconnected, but i am using this number from more than 6 years how can i get my number back. Please advise on this situation.

Disconnected number:[protected]
Email id : [email protected]
Complaint comments  Read comments [4]Complaint category Telecommunications

Tata Docomo — unable to make outgoing calls since 2 months

 Irum Fatima on Jun 3, 2019
Since 2 months im not able to make outgoing call to any number leawe alone my contact list saying the number dialled is not correct. I'm surviving in wifi for calls all time thankfully but this can't be stretched any more. Kindly solve the issue asap. Also the docomo network which i'm currently manually have opted for airtel as it says your carrier has no network. Have tried all the caller id failure tricks to overcome nothing worked...
Complaint comments  Read comments [6]Complaint category Mobile Handsets

Tata Docomo — cash is gone, recharge isn't done.

 Mishab VV MiZZUNeT on Jun 3, 2019
Today, i was trying to recharge my tata docomo sim through tata docomo website (Recharge. Tatadocomo.com) then i entered my number then selected recharge amount, of 145, then it showed option to select payment option (There were credit card, debit card, google play etc), i chose google pay, automatically directed to google pay app and i paid cash to tata docomo bill desk, then directed back to web browser, it agian asked to choose payment option. Money is gone recharge is not done. Usually there shows "transaction successful", but in this case nothing happened. I contacted tata docomo service helpline,...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata Docomo — invalid number

 Agarwal Mohit on Jun 2, 2019
As i am using the tata docomo sim for a long time, but due to non-usage my sim got deactivated automatically without any prior notification. All my account s are linked to the tata docomo number and now i can't activate the same as the it is shown as invalid number.

Kindly assist for resolving the issue as i can't get nay msg or call on that number the sim of tata docomo is the main sim in my conatct....
Complaint comments  Read comments [2]Complaint category Telecommunications

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