Tata DoCoMo Customer Care
Tata Sons Ltd.
Customer satisfaction rating: 30%
Submit a Complaint
7998
COMPLAINTS

Tata DoCoMo Customer Care

Tata Sons Ltd.

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Address
2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
380
down
142

Additional info
Andhra Pradesh
Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
Fax: +91 90 3300 2273

Haryana
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Himachal Pradesh
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Karnataka
Tata Teleservices Ltd., Tata Docomo, A Block, 2nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095
Tel: +91 80 6668 0000
Fax: +91 90 3600 2273

Kerala
Tata Teleservices Limited, 5th Floor, SL Plaza, Palarivattom, Kochi - 682025
Tel: +91 48 4666 0500
Fax: +91 90 3700 2273

Kolkata
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Madhya Pradesh
Tata Teleservices Limited, Plot No 1, 2, 3 Kwality Globus, Permalli Wallace Compound Opp. RBI, Hoshangabad Road Bhopal - 462011
Tel: +91 75 5666 0609
Fax: +91 75 5666 0444

Mumbai
Tata Teleservices Maharastra Limited, D-26, TTC Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400613
Tel: +91 22 6661 5111
Fax: +91 22 6791 7777

Orissa
Module A&B, 4th Floor, Fortune Towers, Chandrasekharpur, Bhubaneswar - 751023
Tel: +91 67 4655 0200, +91 67 4655 0167
Fax: +91 67 4655 0248

Punjab
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Rajasthan
Tata Teleservices Limited, The Guman-1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
Tel: +91 14 1655 0101
Fax: +91 77 3700 2273

Maharashtra
Tata Teleservices (Mah) Ltd, 3Rd Floor, The Metropole Building, Next To Inox, Bund Garden Road, Pune - 411001
Tel: +91 90 2901 2524
Fax: +91 22 6791 7777

Rowb
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Tamil Nadu
Tata Teleservices Limited, 13th Floor, Prince Info City-II, No. 283 & 284, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
Tel: +91 44 6666 2000
Fax: +91 90 4300 2273

Uttar Pradesh
East Tata Docomo, 2md Floor, K's Trident, 10, Rana Pratap Marg, Lucknow - 226001
Tel: +91 52 2655 0003
Fax: +91 90 4400 2273

Uttar Pradesh
West Tata Teleservices Ltd., 501 Mangal Pandey Nagar, Main University Road, Meerut - 250001
Tel: +91 12 1654 0008
Fax: +91 12 1660 5502

Bihar & Jharkhand
Tata Docomo, Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001
Tel: +91 65 7669 9716
Fax: +91 90 3100 2273

View More Information...

Customer satisfaction rating
30%
Complaints
7998
Pending
5139
Resolved
1111
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tata DoCoMo Complaints & Reviews

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Tata DoCoMo — transfer of telephone line

 Rekha Bright Steels Pvt. ltd. on Jan 23, 2018
We, Rekha Bright Steels Pvt.Ltd have telephone connection of Tata Service.Our Telephone No. is[protected].Our Account No. is[protected] .

Please be informed that our company has shifted to new premises.Therefore we request you to please shift the above mentioned telephone line lying at our 127, 2nd Kumbharwada, near Gol Dewal, Mumbai 400 004 premises to our New premises as mentioned in our bill at Khetwadi, Khambata Lane, Mumbai 400 004...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — network issue

 Dr. Sunil Vazirani on Jan 22, 2018
I am having 2 tata docomo numbers one prepaid and one post paid no issue was there since 18 months but after merger with airtel there is zero network at home since 14th of this month. I have raised several complaint with docomo but every time it is closed without resolution. I need help. The call center people are very arrogant. I m a doctor no one can contact me when i m at home as it's total zero network. We don't have airtel network but we were having tata docomo network earlier. Please help me...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata DoCoMo — discontinuation of photon internet service w.e. 27.01.2018.

 P K Mehta on Jan 22, 2018
I have been using tata photon plus dongle for pre-paid internet service on
My computer for last 6 years.

Last time, i recharged about 4 months back for 6 months, by paying
Rs 2499/- online, and the next recharge is due on 28.03.2018. As off now,
I still have more than 24 gb data and about rs 850/- in balance in my account at your end.

Since last week, i have been receiving messages and phone calls from your
End that tata docomo is discontinuing cdma service and that customers should opt for strong gsm service or other service provider.
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — my number disconnected

 NaveenEmmar on Jan 22, 2018
I am using my tata docomo prepaid number past from many years and all my bank accounts are connected with the same number. Tata docomo has disconnected my number without any notice. Please help me how to reactivate the number. I am staying in abroad. My number which was disconnected is [protected]

Mob - [protected]
Mail - naveenchandar86@gmail.com

Please do the needful....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — vas activation

 Aswin1986 on Jan 21, 2018
Hi,
My balance have been deducted from past one month. My phone no: [protected]
How much ever I do recharge. Now I can't recharge my number fearing it will be deduced.
Following are sample messages:
Hi!You have been charged for Models_She at Rs6.68/-Non-renewable.Remaining balance Rs.1
Hi! Subscription to Miniplex is due for renewal on 18-Jan-2018 at Rs35/- for 5 day(s).To Stop, Dial or SMS STOP to 155223(Tollfree).

I didn't get any confirmation while activation.
Please do needful...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata DoCoMo — to reactivate my sim

 mukeshsahoo on Jan 21, 2018
Please reactivate my sim no.- [protected], as it is already adhar card verification being done. As my mobile phone get damaged and was switch off for 1 month so my sim deactivated within 1month. This number i am using for past 7-8 years so it is really crucial for me. I want to continue using this sim. It will really nice if you can reactivate my sim....
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — unwanted vas activations

 pallavi9519 on Jan 20, 2018
I would like to beware every new &old customers of docomo to leave any relation with company since now they have become thieves coz they are at a huge loss.. From last 20 days one or other vas service is been activated on my number without any confirmation abt which they have been telling.. I am on my way phone being in my bag and when i reach home and open my phone money is shown to be deducted with some vas activations.. Like seriously how many times will i do it myself and ask for a refund?? What do u guys think u can do anything and get over with it?? I swear every last docomo sim in my contact...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata DoCoMo — sim stop working

 Prakash Khare(Oracle Certified Java Developer) on Jan 20, 2018
Hi team,
My name is prakash khare.
I am using docomo last 2 years.
Now my docomo number is stop working all of sudden.
Now it's showing no network is available.
This is my master sim and it's really important for me that it's start working asap.
Can you please check the issue asap.
My number is [protected].
Many thanks for your consideration.
Regards,
Prakash khare.
[protected]...
Complaint comments  Read comments Complaint category Other

Tata DoCoMo — automatic vas activation

 Sushwet Kumar Pandey on Jan 19, 2018
Automatic VAS activation inspite of full DND service. On complaint representatives say that the service is activated from my end by clicking on to the internet ads. But I am sure I have never encountered such ads on internet. And by chance if I come through any such ads why would I click on it. I am not a kid nor any kid is using my phone.
It happened to me more than thrice in 24 hours. For the first deduction of Rs. 51, balance was reversed on complaint but deducted again in an hour. Again I complained and balance was refunded but deducted back again in within hours.
Why weren't these...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — activate my old docomo number

 Omkar Satpute on Jan 19, 2018
Dear sir/mam
I'm dinesh more using your sim card of tata docomo of number +91 [protected]. I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, aadhar card and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yoyrs faithfully,
Dinesh more...
Complaint comments  Read comments Complaint category Mobile Handsets

Tata DoCoMo — prepaid customer damage sim and issuing new sim and your cashier, customer assistance deny me to give receipt.

 S2h2i2r on Jan 19, 2018
Prepaid Complain against Marine lines gallery Maharashtra 26.my sim card was damage for issuing new sim do youll
charge Rs.99/- from a extising customer.Custtomer care executive told me Rs.49/- cashier took 99/- RS from me and denied me to give receipt. And if Tata Docomo takes money from client why don't company issue recepit to the customer for the payment.

Old sim and new sim no only

P.F.A

Regards

Shirish Shigwan...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — balance deduction

 Sham lal singla on Jan 19, 2018
Tata docomo is making fool of customers by deducting money from balaces on the name of vas activation. When call they said it is done from your side with double confirmation. If u dont have potential to survive in the market than dont make the fool of customers like this. On 11 jan 99 rs was deducted from my balace and i ignored that time n today again 134 rs deducted from my balace n when i called they said it is done from your side with double confirmation. Also destroying the name of tata.. Very shamefull for tata telecom...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — deduction of amount subscription plan

 megha Padwal on Jan 19, 2018
I have not subscribe any plan still from my account continusly decting money it happen thrise 1 time for game and on for ldr subscribe it still from my account deducted 35rs and 21rs balance that even though i had not subscribe any plan i call to customer care nuber all sound busy what should i do to get my all balance reatunr and avoid to again such atomatic deduction please help me to stop such atomatic deduction or else i should change service provider...
Complaint comments  Read comments Complaint category Unauthorized charges

Tata DoCoMo — pay bill on 9th jan 2018, but the bill status of still due, (unpaid)

 account@aakashexploration.com on Jan 17, 2018
Dear sir,
Our account no[protected], bill no [protected], pay bill with ch no 604016 (Sbi) at your tata docomo store in motera ahmedabad, but still it shown due, for this reason disconnect our communication, please connect our communication service and update our payment of bill.
From -
Aakash exploration services pvt ltd.
424, 4th floor shukan mall, b/h visat petrol pump,
Sabarmati, ahmedabad-380005
Gujarat, india.
Tele (O): +[protected]...
Complaint comments  Read comments [1]Complaint category Business & Finances

Tata DoCoMo — loss of sim.

 James MV on Jan 17, 2018
Dear sir,
I have lost my phone having the sim of tata docomo on 16.01.2018. I tried several times to contact the customer care and requested them to block my number [protected]. The customer care kept on telling me to dial 198. And when informed at 198, asked me to inform at 121, and request to block from a sim user of docomo. They asked me to inform the toll free number. The toll free did not respond. Finally, yesterday i landed up to the recharge dealer. He helped me and mbade me to talk to the customer care. But, the customer care said the phone number is registered in some other person's...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata DoCoMo — duplicate sim

 Sameer356 on Jan 16, 2018
I have applied for duplicate sim for no [protected], on 12th Jan 2018 I Tata Docomo store hospet, they asked me to pay 130 RSS checked my docs and took my thumb impression.i was following with Customer cared team they said it will be activated by Monday, when I checked again they said you need to contact to same people. Today I had sent my cousin to check it, they said its mistake from my end we didn't processed it asking me to give my thumb impression again, I reside in Bangalore can't go hospet just to give thumb impression. I asked them to refund the cash they are asking me to give the sim which...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — change registered name

 shradha.sahasrabudhe on Jan 16, 2018
Am using docomo sim registered to my friend's name since 6 years.
Since government came up with the aadhar and mobile number linking, i am in need to register it with my own name.
Now i want to register it with my name. I changed the display name on my account but it think thats not sufficient.
Whats the procedure to to register it with my own name?...
Complaint comments  Read comments [2]Complaint category Telecommunications

Tata DoCoMo — customer care people giving wrong information about plan

 Chethan Saldanha on Jan 16, 2018
I am using last 5 years docomo postpaid... Because of worst service i decided to port other network.. When i port customer care exicutives called and ask reason and told not to go other network then gave me a good plan... I said ok... After i recieved bill i shocked my bill generated 5200/- after i complained customer exicutives no response... They dont give single waiver... Dont believe customer exicutive... They cheat us easily......
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata DoCoMo — my sim got disconnected due to non usage

 Varsha108 on Jan 16, 2018
Hi,

I did not use my docomo sim for few months as i travelled to other state due to roaming issues i could not use it. Now it got disconnected. I visited the store as well but they are not helping me to get it reactivated.

How can i get the same number again, please help as this number is really important for me i am having this number from more than 5-6 years.

Please please please help!!!

Thanks...
Complaint comments  Read comments [5]Complaint category Telecommunications

Tata DoCoMo — dive in now

 ishu_97 on Jan 15, 2018
Hii i am facing this issue of dive in now pop up. How do i turn it off? It displays itself multiple times on the screen and irrespective of clicking on ok or cancel still keeps popping up. If you could let me know how to shut that down will be better as it creates an obstacle in the other functioning of the phone too. So please let me know of a way to block it as soon as possible...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

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