Tata DoCoMo Customer Care
Tata Sons Ltd.
Customer satisfaction rating: 28%
Submit a Complaint
7824
COMPLAINTS

Tata DoCoMo Customer Care

Tata Sons Ltd.

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Address
2 A, Old Ishwar Nagar, Main Mathura Road
New Delhi
New Delhi District
Delhi
India - 110065

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
344
down
131

Additional info
Andhra Pradesh
Gyan Peeth, Hardware Park, Plot No: 1 To 5, (Survey No: 1/1), Imarath Kancha, Raviryal Village, Maheshwaram Mandalam, Ranga Reddy Dist., Hyderabad, Andhra Pradesh – 500005
Tel: +91 84 1466 1010
Fax: +91 84 1466 3339

Gujarat
Tata Docomo, 4th Floor, Gujarat Bhavan, Opp. MJ Liberary Ellisbridge, Ahmedabad, Gujarat - 380006
Tel: +91 79 6655 8888
Fax: +91 90 3300 2273

Haryana
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Himachal Pradesh
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Karnataka
Tata Teleservices Ltd., Tata Docomo, A Block, 2nd Floor, Silicon Terraces, 30, Hosur Main Road, Koramangala, Bangalore - 560095
Tel: +91 80 6668 0000
Fax: +91 90 3600 2273

Kerala
Tata Teleservices Limited, 5th Floor, SL Plaza, Palarivattom, Kochi - 682025
Tel: +91 48 4666 0500
Fax: +91 90 3700 2273

Kolkata
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Madhya Pradesh
Tata Teleservices Limited, Plot No 1, 2, 3 Kwality Globus, Permalli Wallace Compound Opp. RBI, Hoshangabad Road Bhopal - 462011
Tel: +91 75 5666 0609
Fax: +91 75 5666 0444

Mumbai
Tata Teleservices Maharastra Limited, D-26, TTC Industrial Area, MIDC, Sanpada, Thane Belapur Road, PO Turbhe, Navi Mumbai – 400613
Tel: +91 22 6661 5111
Fax: +91 22 6791 7777

Orissa
Module A&B, 4th Floor, Fortune Towers, Chandrasekharpur, Bhubaneswar - 751023
Tel: +91 67 4655 0200, +91 67 4655 0167
Fax: +91 67 4655 0248

Punjab
Tata Teleservices Ltd. C-125, Industrial Area, Phase-8, Mohali, Punjab - 160071
Tel: +91 17 2665 1515
Fax: +91 17 2665 1710

Rajasthan
Tata Teleservices Limited, The Guman-1, Amrapali Circle, Vaishali Nagar, Jaipur, Rajasthan - 302021
Tel: +91 14 1655 0101
Fax: +91 77 3700 2273

Maharashtra
Tata Teleservices (Mah) Ltd, 3Rd Floor, The Metropole Building, Next To Inox, Bund Garden Road, Pune - 411001
Tel: +91 90 2901 2524
Fax: +91 22 6791 7777

Rowb
Tata Teleservices Ltd., PS Srijan Tech Park, DN-52, Sector-V, Kolkata, West Bengal - 700091
Tel: +91 33 6666 2000
Fax: +91 33 6666 2028

Tamil Nadu
Tata Teleservices Limited, 13th Floor, Prince Info City-II, No. 283 & 284, Rajiv Gandhi Salai, Kandhanchavadi, Chennai - 600096
Tel: +91 44 6666 2000
Fax: +91 90 4300 2273

Uttar Pradesh
East Tata Docomo, 2md Floor, K's Trident, 10, Rana Pratap Marg, Lucknow - 226001
Tel: +91 52 2655 0003
Fax: +91 90 4400 2273

Uttar Pradesh
West Tata Teleservices Ltd., 501 Mangal Pandey Nagar, Main University Road, Meerut - 250001
Tel: +91 12 1654 0008
Fax: +91 12 1660 5502

Bihar & Jharkhand
Tata Docomo, Shyama Bhawan, Near Laxmi Nursing Home, West Boring Canal Road, Patna - 800001
Tel: +91 65 7669 9716
Fax: +91 90 3100 2273

View More Information...

Customer satisfaction rating
28%
Complaints
7824
Pending
5162
Resolved
902
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Tata DoCoMo related photos (667)

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Tata DoCoMo Complaints & Reviews

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Tata DoCoMo — deactivated my number without any reason

 Ayush006 on Oct 22, 2017
I have been using my Docomo number since 2011, and all of a sudden since 20 oct my number shows no network. It only displays invalid card - no service.
I tried everything slot change, manual network selection, cleaned the sim card, tried with three other phone, but no use.
Lastly I contacted customer care-
and they provided useless solution...
One of the representative told me that my SIM has been deactivated because I have not linked adhar number with mobile number, further when I asked that according to govt directive it is mandatory to do by Feb 2018 but the representative...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Tata DoCoMo — need to activate my docomo sim

 Bharathi Kumari on Oct 21, 2017
Team,
My docom num - 8122767281
This has been disconnected since I stay out of country.. Pls help in regards to activate the card again as bec most of my crucial information and banking credentials are all related to this num and I been using this same sim for the past 10 years and wanted to continue with the same service.

Will ensure to submit the required documents.

Awaiting for the response at the earliest.

Email id - divu.bharathi@gmail.com
Alternate num - +971 0543435609

Regards
Divya...
Complaint comments  Read comments [1]Complaint category Other

Tata DoCoMo — regarding linking of my aadhar no. cell no - 8148725560

 raja.1953 on Oct 19, 2017
My name is s. Rajakumar, residing m15/52, central avenue, m. K. B. Nagar, chennai -39. As per the govt. Directives and as per your reminders in my above cell no 8148725560, i went to a docomo stores in perambur. They have opened their system, entered my no-8148725560, and found that instead of my name s. Rajakumar, a lady name krishnaveni is there. I bought this sim at big street docomo camp around 7 years back, i had given my photo and the address poof as my voter id. How surprise it changed to a lady name. You pls register thios as my complaint and find out how it had happened. I am unable to...
Complaint comments  Read comments [2]Complaint category Other

Tata DoCoMo — disconnection request

 Narinder Malik on Oct 19, 2017
I am not using the tata docomo number for last 4 months. I have submitted disconnection request but instead, the bill is getting generated every month. I have paid two months of the extra bill on the suggestion that disconnection will be possible after paying the bill. But to my utter surprise, again i am getting calls that two months of the extra bill is pending.
Name:narinder malik
Tata docomo no-09250504006
Regards
Narinder...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Tata DoCoMo — ldr service

 mahi tha on Oct 19, 2017
I am honestly very disappointed with your service. Two times my balance has been deducted (99 rupees, total 198) from the number 8982913119 without my knowledge for the last five days. A service called ldr is being activated by itself. I saw several customer complaints regarding the same service but still this problem is being persisted and you are blaming on other applications for this. I have been using tatadocomo for the last 4 years irrespective of many service providers offering me better offers and now i want compensation as well as removal of this service ldr. Please solve the problem as...
Complaint comments  Read comments [1]Complaint category Telecommunications

Tata DoCoMo — tata docomo not responsible for my sim issue

 Manju Mandasoppi on Oct 17, 2017
Hi i m arun jeeral i m from koppal tata docomo company called me to port the number i submitted all the documents what they told me to submit after porting the sim 2 days sim works properly after 2 days sim has been closed due to address verification i asked them to recover my sim problem but they r not taking responsibility so i m decided to complaint on tata docomo company please clear the issue 8088002998 this is the number i got problem this is my alternative number 9742414903......
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — wrong name on the bill

 MansiR on Oct 17, 2017
After multiple calls to tata docomo call center no one is able to solve my issue. We have a walky connection. However, the company name on the bill is incorrect. This was a mistake from their side. I have mentioned it multiple times that i cannot pay the bill on a wrong company name.

I refuse to spend any more of my money or waste my time going to their store to correct a mistake they have made. This is the worst service i have ever seen. They will loose a good paying customer for a stupid data entry mistake....
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Tata DoCoMo — compliant on my docomo number 8982352892

 prerna katiyar on Oct 17, 2017
Compliant on my docomo number 8982352892 thats my number i received unwanted call form buddy chat from this number 5432166124113 i made mail on tatadocomo services but they would tell they activate the dnd services so sir plz stop that servies or unwanted call from buddy chat they activate the dnd serviecs then also i have a misscall from buddy chat sir i sistrub from that servies plz stop it today also i recived calls from that buddy chat number plz stop it sir for any information plz call me on my alternated number 8109970737...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Tata DoCoMo — recharge unsuccessful

 lakshmi kanth 104 on Oct 17, 2017
This is to bring to your kind notice that, i have recharge of rupees 70.00 on 13.10.2017 for mobile no.[protected] via paytm. However my amount was deducted in my account and got the message recharge sucessful. The following are the details of my recharge for tata docomo
Order no.3964534837, operator ref no.100007609155156 pls solve my issue as soon as possible
Lakshmikanth...
Complaint comments  Read comments Complaint category Mobile Service Providers

Tata DoCoMo — my balance is getting deducted automatically by activating the services automatically.

 Vishal Soudha on Oct 17, 2017
Sir/ma'am, i am vishal and my tata docomo no is 8983302959, recently i had recharged my number 3 times with rs 10, but it automatically activated the services and deducted the balance. I had called customer care also they told me to block popups on browser but that didn't worked at all. Please solve this problem permanently and refund my money back
As trai mentioned that no service will be activated without the confirmation of customer, so solve this problem permanently and refund my money back.

The messages are :-

Hi! You have subscribed to celebrity fitness...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — buddynet

 kkatiefitz on Oct 16, 2017
I was erroneously subscribed to buddynet of tate docomo group and charged $39.95 to my bank account. I do not know how this happened and i do not want to be a part of this group.

There is no simple way to contact buddynet or unsubscribe which makes me think it is a scam of some sort.

I want to be unsubscribed now and my money reimbursed immediately.

I have reported this to my bank.

There is no simple way to contact buddynet or unsubscribe which makes me think it is a scam of some sort.

Date of incident and transaction
Complaint comments  Read comments [1]Complaint category Internet Services

Tata DoCoMo — taking money through false offers.

 vipin9 on Oct 16, 2017
It showed me on *141# that there is a offer of 1gb 3g internet on ₹98 recharge.
On 14th october 2017 after selecting it we have to press 1 to activate and pay from balance, after all this i received only 500mb internet. I waited for the rest internet data but after 2 days i called customer care on 121 and told them everything, but they said that i'm wrong because it shows offer of 500mb on 98₹ (Seriously? Who will do recharge of 500mb @98 when there are so many cheap offers, just like in jio we get 1gb 4g data + voice call minutes). I told them that it's still showing me 1gb data now...
Complaint comments  Read comments [2]Complaint category Telecommunications

Tata DoCoMo — tata docomo postpaid vas bill amount wrong application

 Shivaling Jalindarappa Gujar on Oct 16, 2017
Dear sir,
With referance to above mentioned subject, i am utilizing your 349/- monthly rental plan unlimited coiling and unlimited net pack from last few days. Last months company applied me 1009/- rs bill and says about 589/- vas services. I have not utilizes such type of services from my end. How company applying me such charges, i am not agree for that bill. Then i have contacted customer care about such billing. No one satisfying me for same. From last few days my outgoing calls are stopped by company. Please see my previous record and call records about same and. Take necessary action...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — my sim card disconnection 7795647791 recharge amount rs.125/~ not refunded.

 muttappa kariyavar on Oct 15, 2017
Sir/madam,

Iam muttappa kariyavar customer of tata docomo mobile number 7795647791 i last recharged this number with rs.125/- which is offer for me rs.100/- talktime +data offer on 25.09.2017. But tata docomo company without notice me and without refund my amount disconnect my sim. So please take action against the company and refund my amount....
Complaint comments  Read comments [2]Complaint category Telecommunications

Tata DoCoMo — cancellation. of my connection without permission

 rojin f on Oct 14, 2017
Hallo sir i. Am. A loyal customer of tata docomo.. My main business number 8089666546 is bar by your nonsense executive. I. Request to disconnect my photon number but executive disconnect my mobile number. Pls as soon give connection.. I have no near store. So pls give connection otherwise my. Business will be in big loss thanks regard mohammed rojin
Trivandrum
Kerala...
Complaint comments  Read comments [4]Complaint category Business & Finances

Tata DoCoMo — false or misleading services provided by their agents

 Prajakt Dhamane on Oct 14, 2017
Hello,
This is to inform you that i have been asked by tata docomo to pay bill of rs.1915 for my account number:990637156 and tata docomo number:0200408692 for the services which i'm not using since 6months, i have contacted tata docomo customer service and wanted to close my account, but tata docomo customer service stated that the waiver which has been given to me for my bill of march/april approx to rs.438 or above was not being updated in their system and they could not close my account until its updated. Then after few days it was updated and they did not closed my account. Also their...
Complaint comments  Read comments Complaint category Internet Services

Tata DoCoMo — porting without upc

 Dâsh Sařvâîýâ on Oct 14, 2017
Sir, i have requested you about owner of the sim card, thanks for answer but i am asking you that porting without sim card upc is possible or not? I lost my sim card than i thought about port out my sim card to any other telecom network, but i haven't old sim card than can i able to port out my sim card without upc if yes than send me solution on my no.9106649451...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — postpaid walky talky connection cancellation.

 Jyoti Satish Nair on Oct 13, 2017
I want to disconnect my postpaid connection. I have been registering complaints about instrument since long but there is no response and i was asked to go to the service center to get it rectified.

Its not user friendly ideally technician should have come to my place and rectify it but it didnt happen.

Hence i want to discontinue the connection my number is

080 69999185.

Kindly confirm the same...
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — top up not received

 Rubykahlon on Oct 13, 2017
On 18.7.2017. I did recharge from icici bank. My amount has been deducted but havnt received any recharge.. I hve tata docomo connection and then 24 august 2017. Again i did my recharge from data docomo outlet again i havnt received, total 160 rs recharge i havnt recived yet.. I m currently in international roaming and i cant call customer care and not even possible to recharge from any outlet. So kindly do it as soon as possible.....
Complaint comments  Read comments Complaint category Telecommunications

Tata DoCoMo — 5rs deduction from 5 days

 Dolls Collections on Oct 13, 2017
After recharging for 200 rs. I dnt know everyday he is deducting 5rs from 5 days. I need my money back.. I went to the service center but they said nothin is wrong. I need my deducted money back asap. My no is 9035163107.
Please look into my problem and solve it as soon as possible. I want to know why are they spoiling the name of docomo network and why are they deducting the money...
Complaint comments  Read comments Complaint category Other

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