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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 17, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 624

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K
katiyards
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

telephone number 0522-2700714 not shifted to new address from a month

Address:Lucknow, Uttar Pradesh

Respected sir
This is to inform you that my telephone no:[protected] has not been shifted to my new address .......
I have already submitted an application on prescribed form on 11/06/2010 After that I have contacted to all the concerned authorities for the same.but no satisfactory response has been provided to me........
Kindly take some quick action against it...

thanking you
D.S.Katiyar
2/149...
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A
Anin Bright
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone & Broadband service breakdown of 04651-220145

Address:Kanyakumari, Tamil Nadu

Very bad service, after complainting to the controll office before two days still no response....
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S
sanjeev roy
from Hyderabad, Telangana
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bsnl landline phone & broadband dead

Address:Nagpur, Maharashtra

Dear sir,

My following one land line tel. no of bsnl are not working
[protected]


The complaint was launched with bsnl butibory nagpur office, which is located in panjari dist. nagpur tal. nagpur, maharashtra. the butibory exchange comes under bsnl nagpur exchange. several written and oral complaints made to bsnl butibory/ nagpur officer and even toke to manager in bsnl nagpur. but from top to...
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B
binit_04
from Delhi, Delhi
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Not getting the any network.

Address:Hooghly, West Bengal

Dear Sir/Madam,
I'm Binit Kumar Das a student from Gherabagan, Bandel. For my academic purpose [Net surfing] I bought a 3G data card and a 3G Sim for Rs 2500/- some 16 days ago. At that time in my area the coverage was fine. But recently [since 4 Days] there is no 3G network completely. After informing to local telephone exchange and customer care they didn't took proper action. My no is [protected]. I'll be grateful...
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S
Shiv09541620270
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

didn't receive broadband connection yet

Address:Haryana

Hello sir, maine 5-7-2010 ko bsnl exchange yamuna nagar main apni file submit kari thi or register karwaya tha BSNL FREE LANDLINE WITH BROADBAND CONNECTION scheme main.[protected] ko mere ghar par BSNL KI taraf se jO JAGADHRI MAIN OFFICE HAI HANUMAN GATE PAR NUMBER HAI OFFICE:[protected] Two workers landline lagane wale aaye the mere ghar ke samne se bsnl ki wire earth main se cut ho rakhi hai wo keh rahe the ki one week lagega maine one week...
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G
gayatri_daniel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unresponsive for the registered complaint

Address:Chennai, Tamil Nadu

I have registered complaint with BSNL office, Tambaram for my telephone line not working before a week and I have not received any response from them so far. Also, I tried reaching all the numbers provided in the site below for enquire, sub divisonal engineer and engineer.

Line does not go to any of them or they dont pick it up. This is really irritating. I am paying the rent for the line for the month and I am unable to...
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V
viren1967
from Delhi, Delhi
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telephone fault and misuse

Address:Gurgaon, Haryana

my mothers phone no.2224383 is not working since 05/07/2010 and despite several complaints it has not been repaired
instead if we call this number phone is being picked at some other number which means my line has been connected to some other house which is leading to misuse of my phone

Needful should be done immediately to attend the fault...
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O
opsbalajin
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most of websites not working

Address:Chennai, Tamil Nadu

Useless BSNLbroadband can close their broadband business and go to hell. I have taken broadband connection[protected] from them on 2007; for the past 3 weeks i am facing heavy DNS resolving issues; means not able to browse most of the websites; seems to be bsnl peer links with international service providers; are not good; i can recive only page cannot be displayed for most of the websites which is from other autonomos dont even know...
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S
sivapgr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SHIFTING OF CONNECTION WITHIN CHENNAI

Address:Tamil Nadu

Dear Sir/Mam,

Am Sivakumar, I have given the Shifting Request from Mandavelipakkam to Medavakkam ( within Chennai ) at BSNL Office, RA Puram Chennai on June05-2010.
But till now my request is not taken care and their response is too bad. Please take the necessary actions and do the needful as soon as possible.

Ref : Telephone# [protected]

Thanks & Regards
Sivakumar Rbr...
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P
phule25972
from Tekkali, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pseudo Online landline bill payment protocol

Address:Andhra Pradesh

Please rectify the issue arising in online payment with the innocent landline customer.
I have registered the account through your said procedure and added my telephone number([protected]) then
I tried but your site displaying the “No outstanding bill due”
Or you are not allowing still to pay online.
Also bill is not forwarded still to pay manually which was previously dispatched regularly.
Please guide...
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U
umarkhangem
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Broadband

Address:Ahmedabad, Gujarat

Dear Admn,
Re ::- my complaint to BSNLNo- [protected]/dt.10.06.2010.
I have get followings from BSNL ::-
1]D2H from : my way : IPTV
2]moniter, Cpu ,Key board & mouce from :Nova Net Pc
3] Broadband with phone no[protected] ,
Now i have cancelled my, IPTV :Set Top Box on dt.19.02.2010, thier Execotive [Smart Digivision P.Ltd-Ahmedabad] remove ,Set Top Box & cables, & my Phone &...
+1 photos
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H
hitesh_73
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EXTRA CHARGES CUTTING AFTER REQUEST DEACTIVATED and ALL COMPLAINT No 3994600

Address:Thane, Maharashtra

Dear sir, 1)i have registered complaint in BSNL Prepaid service regarding extra cost cutting on Dated 18.06.2010 wide complaint no.3994600. till date i have not received any viever of tha same. 2) i have activated ACT 13 plan on 18.06.2010 and amount Rs. 13 will be charged after that i have send the massages Rs. 2/- per sms will be company had charged (plan 1ps per SMS).3) i have registered request DACT 13 on 07.10.2010 and message has been...
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A
asreplyme
from Aligarh, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

access broadband bill by department fault

Address:Uttar Pradesh

Mahodaya,maine bsnl ka basic phone connection liya hua h jis per maine
jun 2008 main broadband ki service shuru karwane ke liye local
exchange main application di thi.Kuch samaya baad ye sewa mere basic
phone per shuru kar di gayi. Maine bsnl ka HUL-750 Plan k liye
application di thi.kuch time bad jab bil aaya to wo 10000 ka tha.maine
apni local exchange main iski shikayat 09.09.08 ko ki or us se phle hibr...
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M
M.A.Salam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGHEST AMOUNT OF THE BILL

Address:Thiruvananthapuram, Kerala

Sir,

I am a subscriber BSNL landline and internet connection under Kaniyapuram

subdivision of the Trivandrum rural..My telephone is +[protected]. I am not

receiving telephone bill of May,June month. But the highest bill rate came on

month of April,May,June and July. Please confirm this month of the actual

bill amount and to take the necessary action...
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A
arunodoy
from New Delhi, Delhi
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validity worth rs 500 was not provided

Address:Kamrup, Assam

Sir, i purchased a 500 rs validity easy-recharge from a shop in fancy bazar having bsnl code no 236548 to my mobile no [protected] which should provide me a validity of 1 month on 15th july this month to 15th august. But now what i have found that my service was valid for only for mere one day..Please help me sir.
thank you
Arunodoy Sarmah...
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P
phule25
from Gajuwaka, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PSEUDO ONLINE

Address:Visakhapatnam, Andhra Pradesh

While I am trying to see the amount due in my for the month of Jun 10 in ID: APVM[protected] (tel:2734393) "No bill due" displayed. How will I pay unless the bill displayed by your website? I have registered and Login but I am failed to do so. I do not understand why the database of BSNL online is not updated. It shows some pseudo activities are practiced by the site. Why is always BSNL playing fun and gaining with the customer's...
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pramila agarwala
from Guwahati, Assam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

www. selfcare.edc.bsnl.co.in is not opening

Address:Bongaigaon, Assam

dear sir,
i could not see my broadband usage due to not opening of bsnl site as mentioned in the subject, as a result i am unable to avail the service of broadband....
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lmjps
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet Connection not working

Address:Ambala, Haryana

I want to register the complaint regarding Broad Band Connection in the Lord Mahavir Jain Public School, Ra Market, Ambala Cantt. Broad Band is not working and it does not shows the DSL light.Telephonic complaint already made in the BSNL office but of no use. So please solve the problem immediately as school work is badly affected on this account....
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maheshrath2003
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not working

Address:Balasore, Odisha

The web-site of BSNL www.selfcare.edc.bsnl.co.in is now not opening on browsing and no functioning well....
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VIKAS RAJPOOT
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PUK NO. REQUIRED

Address:Jaipur, Rajasthan

Dear Sir,

Pl provide PUK no. for my BSNL sim , sim no. is[protected].....and mobile no. is [protected] on name of Hariom tiwari..pl do the needful as i m suffering from this problem since last 3 days.....
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