Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 639

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sonugarg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of deposit

Address:Gwalior, Madhya Pradesh

Sir
I have submited my telephone instrument before 6 months but till we do not received my refund. plz do needful

Customer name : Ratan Devi Garg
Telephone no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
M
madhabilatasinha
from Dibrugarh, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interrupted Broadband Service

Address:Birbhum, West Bengal

To
The Chief General Manager,
West Bengal Telecom Circle,
Kolkata.

Sir,
I have a Broadband service connected through my Land line No.[protected]under Bolpur Telephone Exchange). The connection has been existing since 10.03.2008 through overhead poles. I took the said connection mainly for my daughter's (a student of Class IX this year) education purpose. Initially for a few months, the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sdemobile.jhansi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONVERTER COMPLAINT

Address:Jhansi, Uttar Pradesh

PCM IS OK BETWEEN JHANSI-KANPUR.BUT WE ARE UNABLE TO LOGIN TO KANPUR ROUTER SINCE 17:00 HRS./ 30.04.2010.
DESCRIPTION OF ROUTER (CCN-2) AT BSC, GWALIOR ROAD JHANSI[protected]
ROUTER[protected]CISCO
S/NO[protected]JPE-073310MO
MODEM[protected]ATRIE (WIRE SPAN 3000C)
S/NO[protected]A[protected]

MR. AALAM FROM KANPUR INFORMED THAT CONVERTOR IS FAULTY.


...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
mca1957
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

broadband usage and malfunctioning of modem

Address:Jaipur, Rajasthan

I AM SORRY TO INFORM THAT INSPITE OF MY REPEATED REQUESTS THE PROBLEM IN CHECKING UP O[censored]SAGES HAS NOT BEEN RESOLVED SINCE 05.04.2010...I HAVE GOT THE PASSWORD ALSO BUT THE PROBLEM IS WITH THE SITE...FURTHER THE MODEM IS ALSO NOT PROPERLY FUNCTIONING EVEN AFTER THE CHANGE....EITHER THE POROBLEM IS WITH FAULT IN MODEM OR IN LINE....THE MODEM IS STILL UNDER GUARANTEE....PLS ARRANGE TO CHANGE AND USAGES FOR APRIL 2010 MAY PLS BE INFORMED...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anuj rajput
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing calls disconnected

Address:Faridabad, Haryana

dear sir

my landline no is[protected].on this no outgoing calls are disconnected.payment is also done.please solve this prb as soon as possible.

thankingu
anuj rajput
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
bsk_20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Sim card lost

Address:Chennai, Tamil Nadu

Hi,

I have lost my Mobile phone which has the BSNL Prepaid connection. Request you to kindly deactivate the SIM Card to avoid misuse of my mobile number.

My Mobile #: [protected]

Please block the sim card.

Regards,
N. Bhaksaran
Alternate contact number :[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
chinmaykar
from Pune, Maharashtra
Report
Copy

Broadband Speed

Address:West Bengal

BSNL (INDIA) BROAD BAND- KOLKATA  ONCE AGAIN NOSE DOWN TENDENCY TOWARDS A VERY POOR SPEED / PERFORMANCE

CMD /BSNL ([protected]@bsnl.co.in)
CGM/BSNL/KOLKATA ([protected]@bsnl.co.in)

Earlier references made in connection with above may kindly be seen (Available at different relevant web sites)

BSNL have very intelligently switched over to new scheme and declared that Broad Band speed will...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajendra Agarwal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IP static not properly working

Address:South 24 Parganas, West Bengal

After my repeated letter & information regarding not properly working of broad band & I.P Statics against all above mention telephone no., till today no any action taken by you.

It is very regrettable that after paying huge amount for services to you but no any properly and timely response given by you.

We also write a letter for rental rebate for 60 days because after allotment broad band, it is not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
b.p. thripathi
from Nagda, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disconnect problem due to incoming and out going call and noicing problem in telephone

Address:Madhya Pradesh

i am suffring from telephone noicing problem. when my broadband conected and i am work on it and if comes call and hav to do call then i hav to do switch off my broadband after that i can receive my call and call to another without noincing problem. wat should i do. i hav to informed bsnl offics shahdol m.p. they not solving my problem plz solve my problem bcoz its a state goverment department and with this problem we are effected and dont...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sathishar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

New connection not provided

Address:Bangalore, Karnataka

I had made the inital connection deposit amount of Rs.1100, for a BSNL connection and Broadband it has being 2months without any response.

Contacted there reigonal officer for the reason, he stated they are still doing a feasibility check. Someone please help me on this one.

Job Order No.89021229

Connection in the name of Sathish Abraham Rajan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Amarendra Nath Mohanty
from Aizawl, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of BB tariff plan from USOF 150 to USOF 99

Address:Khordha, Odisha

I was provided broadband internet service by BSNL,Bhubanesswar based on my SMS.The service was only activated on 16.2.2010 although I purchased the required modem on 3.2.2010 from BSNL through my landline telephone (RURAL KAUSALYAGANGA EXCHANGE). In spite of my request over phone to SDO, Telephone (RURAL) to provide me the lowest tariff plan-USOF 99 as per provision, I was given plan-USOF 150 on 16.2.2010. I then requested the customer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
lanclet
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Landline

Address:Thane, Maharashtra

Dear Sir,

I had applied for a land line connection on 19th of Jan 2010 and they said within 2 - 3 weeks, I would be getting the connection.

Today, its more than 3 months over and I have no signs of getting the connection !!! I had personally visited the BSNL offices. I made a visit in Mid Feb 2010 to BSNL Main office in Kalyan West to get the Work order number and they gave me the work order number and asked...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rattan Deep Aneja
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dead from past one month

Address:Karnal, Haryana

My landline phone no.[protected] is out of order from past one month. I made complaints on 198 a number of times but no action has been taken regarding those complaints. I called in GM office, then the phone worked for two days and again get out of order. Again I called in GM office but no action has been taken yet. So I am fed of complaining....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aabid
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of bill payment

Address:Anantnag, Jammu and Kashmir

WITH DUE REGARDS, THIS IS TO REQUEST YOUR KIND SELF THAT BILL DEPOSITED FOR MY MOBILE NO. [protected] HAS BEEN CREDITED IN ITS PREVOIUS ACCOUNT NO.[protected] WHICH IS NOT FUNCTIONAL TODAY.
IT IS AS SUCH REQUESTED TO KINDLY TRANSFER THE SAME TO MY PRESENT WORKING ACCOUNT NO.[protected].

THANKS

...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Y
yesha pandya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about caller tune

Address:Junagadh, Gujarat

hi i m yesha yesterday i pay for caller tune.dan i call at BSNL cstmer care.they tl me dat your request is active in 24 hours.but right now is time pass on 35 hours above yet my request is not active.again i call on cstmer care and tl me 2 do active....just want 2 tell your services are toooo slow please kindly pay atention on your castmer so that we always trust on u.and sty trust on ur services..




br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Taruntanuj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone instrument not working

Address:Jaipur, Rajasthan

My telephone no. is 2521166. The instrument is not working properly.
I cannot dial any number. I can only receive.

Regards,
Tarun...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
skjha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone dead for the past 15 days

Address:Vadodara, Gujarat

sir
my phone BSNL landline,phone no 2652234(in the name of shishir kumar jha,6/a-1,sunderbaug towers,serviced by makarpura exchange ,baroda)is dead for the past 15 days. repeated reminders have failed to elicitc any action
u may do the needful
Shishir kumar jha
email : [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
R
rekha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forgotten my unique ID

Address:Thoothukudi, Tamil Nadu

Dear Sir/Madam,

I lost my recent telephone bill which contain my unique ID regarding the bsnl landline with number[protected]. Please reply me back with the unique ID as soon as possible, so that I can apply for on-line services.

Thanks & Regards,
Subbuthai...
Helpful
Be the first one to find this review helpful
Found this helpful?
165 Comments
Report
Copy
V
viju
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no connectivity

Address:Thane, Maharashtra

very poor connectivity while surfing internet connection gets disconnected. Very slow speed...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
J
jaganorissa
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TOWER PROBLEM WHEN ELECTRIC GOES

Address:Koraput, Odisha

SIR ,
I AM A CONSUMER OF BSNL MOBILE (ORISSA) . MY No. is [protected] .
I SAY THAT IN SEMILIGUDA THERE ARE MANY BSNL MOBILE USER & THEY GOT PROBLEM THE MOBILE SIGANAL IS CUT VERIOUS TIME (when electric has been gone the mobile tower is not working) THAT IS 3-4 hours/day . I SEY THAT SIR THIS PROBLEM IS LONG TIME. IN COMPIDATION MARKET THIS TYPE OF SERVICE OF MOBILE IS FOLURE IN MAKE COSUMER.

...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy