Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir,

I am using the landline of bsnl for the last 10years but i am very much dissatissfied with your service, because of my phone getting disturbance in connection. my number is[protected]my address is G.K.V. Voor (vill)., Bangarupalyam (Md.), Chittoor (Dt.) A.P. ) i am just bokking the complaints for the last 30 days, daily the service man is coming to my home and doing something and within six hours i am reciving the same complaint i cant even tolrate if this problem

I am very sure that i will complaint to the higher authority, if it is require I will put a case in the Right to Information Act. I am very sure i am highly dissatisfied with your service

Sir/ Mam
I had taken BSNL prepaid connection about 20 days back and downloaded the settings for GPRS form BSNL site on internet.The GPRS connection was doing fine but suddenly few days back I received a message saying to ACTIVATE GPRS by sending GPRS E or GPRS PRE to 53733.I had done the same several times but till date my GPRS has not been activated and now I am unable to use it both on my mobile and my PC.So I request you to kindly do the needful as early as possible.

Mobile# [protected]
Handset: Sony Ericsson W-995
Place: Sambalpur, Orissa

I bought a power card of BSNL mobile amount of 49/- from a local distributor. SL no- [protected]
Valid till 31/12/2010. But when I am trying to recharge it showing RESULT UNKNOWN. When I talk ti cst care they informed me that Power 49 had been lapse. So it is not possible to recharge. Without any prior information I am facing this problem. So , I am complaining this issue.
My mobile no[protected]

IPTV services are worst and they are claiming and raising slogan
THE FUTURE OF INDIAN TELEVISION.
So ridiculous isn't it if they say such is the fututre of India's TV broadcasting services,then it's the worst i've seen in many years and even worst than cable network.
Also the aftersales services are of worst kind.
Pl improve the services and serve the customer better.
Vijay Singh Paliwal
Aangan,
Paliwal Compound,
Chhawani,
Kota-324 007
Ph [protected]
Mob [protected]

Last couple of months I am facing ISDN connection problem with my telephone number[protected] which is I am using for my share trading business. But still now Barasat Telephone Exchange is not solving my problem (Docket Number:L7731).
So I want to know what should I do now?
Regards,

Kishore Kar
Mob:[protected]
Abhinandan Market, Shop No. 40,
9, Jessore Road South, Hridaypur,
Kolkata - 700127, W. B.

I jayesh residing at virar having BSNL WLL, it last for 15 min from time it is connected. i requested them to replace the instrument but they are saying instrument are not available. they say the instrument are not dispatch from manufacturing firm... and the instrument alloted to me is used one... low response from the officer ...a/c no:[protected]

Sir, i am getting text message & service message from number 58888 (Bollywood divas Actress pack), i have sent so many messages & given complaint to BSNL customer care to unsubscribe but still it has been renewed 6 times, 02/10/2009it will be renewed .the UNSUB adress is http://203.199.70.160/site/t.jsp?i=739 but it is showig blank page, not showing any link to UNSUB .so please UNSUB from this service, my number is [protected] please UNSUB this service.
p.c.saroj
mob.[protected]
email...pcsaroj.[protected]@gmail.com

SIR,
ON 02-10-09 A PERSON CAME TO OUR HOME AND INTRODUCED HIMSELF AS HE IS WORKING IN BSNL AND INFORMED THAT IF V REGISTER FOR BROADBAND CONNECTION ON GANDHIJAYANTHI THEN DER IS NO ACTIVATION FEE.HE BROUGHT THE APPLICATION FORM ALSO.SO WE BELIEVED AND FILLED THE FORM AND HANDED AN AMOUNT OF 1400 RS TO HIM.500 RS FOR CONNECTION AND 800 RS FOR INSTRUMENT.HE HANDED US THE ISTRUMENT.ACTUALLY WE WERE FOOLED BY HIM.AM SENDING THIS MAIL BECAUSE THE SAME THING SHOULD NOT HAPPEN TO OTHER BSNL CUSTOMERS ALSO.THIS WILL CREATE A BAD IMPACT ON BSNL.HE HAS GIVEN HIS MOBILE NUMBER BUT HE IS NOT PICKING UP THE PHONE.THE FOLLOWING OR THE DETAIS OF HIM
NAME:BASURAJ
MOBILE NUMBER:[protected]
HIS VEHICLE NUMBER:KA03-HD-4273
PLEASE CONVEY THE CUSTOMERS NOT TO GET FOOLED BY THIS TYPE OF FRAUDS.HOPE BSNL WILL MAKE AWARENESS TO THE CUSTOMER
REGARDS,
V.RAMASUBRAMANIAN

SIR,
MAIN BSNL MOBILE KA PREPAID CUSTOMER HUN. MERA MOBILE NUMBER [protected] HAI. MAINE PAPER ME PADHA THA KI JHARKHAND CIRCLE ME 500 YA 500 RUPAIYE SE UPER RECHARGE KARNE PER 20 PERCENT EXTRA AMOUNT DIYA JA RAHA HAI. ISKA VERIFICATION MAINE BSNL KE CUSTOMER CARE SE SAMPARK KER KI BHI PATA KIYA. CUSTOMER CARE KE EXECUTIVE NE BATAYA KI 5500 (FIVE THOUSAND FIVE HUNDRED) KA RECHARGE KARNE PER JHARKHAND CIRCLE ME ABHI 7700(SEVEN THOUSAND SEVEN HUNDRED) KA BALANCE MILEGA. MAINE 27-SEP-2009 KO APNE NUMBER BSNL [protected] PER 5500 (FIVE THOUSAND FIVE HUNDRED) KA EASY RECHARGE KIYA. USKA BALANCE 7700(SEVEN THOUSAND SEVEN HUNDRED) KE JAGAH PER MERE MOBILE ME MATRA BALANCE 6686 (SIX THOUSAND SIX HUNDRED EIGHTY SIX) HI ADD HUA. ISKE LIYE MAINE CUSTOMER CARE KO LAGBHAG DAS BAR SE JYADA COMPLAIN KIYA LEKIN ABHI TAK MERE MOBILE ME EXTRA ALANCE ADD NAHI HUA. MERE COMPLAIN KA ABHI TAK KOI SOLUTION NAHI HUA HAI.
COMPLAIN NUMBER IS : 3769983 , DATE : 27-SEP-2009, THROUGH : CUSTOME CARE EXECUTIVE NUMBER ON [protected]
COMPLAIN BY
MR. ROBERT KUMAR
MOBILE NUMBER :[protected]

I an changed my Broadband plan from home250 to BB500 on phone no.[protected] since[protected]
Order no. 6130162
complaint no. 6578700
But after one month my plan is not changed and my bill value is very high for this.
Why paln changing is too late.

MY PHONE IS DEAD AND LCD SCREEN IS NOT WORKING.

Dear Sir,

I have a BSNL prepaid mobile number [protected], I am an advocate staying in bangalore. I want to give a complaint regarding the delivery of sms for unwanted recipients. The BSNL service is delivering my private messages to unwanted recipients violating my privacy. I request the BSNL to get corrected the network and the service provided by these people is very low and inturn amounts to breach of service. Please get it correct. Even after i face the same problem then i will issue a legal notice to BSNL and make them stand in the court of law....

Regards,

Kiran SS
Advocate, High Court
Bangalore

Sir,
I GOT A SMS IN MY BOMILE NUMBER,[protected] THAT CONGRATULATIONS YOUR MOBILE NUMBER HAS WON YOU 700,000,00GBP IN THE IRISH INT, L MOBILE DRAW FOR CLAIMS CONTACT MR JAMES VIA EMAIL([protected]@HOTMAIL.COM) ON[protected]AT 9.13PM.
IN THIS REGARDS I OPENED THIS MAIL AND I GOT HIS MOBILE NUMBER THAT [protected] I CALLED TO THIS NUMBER THEY TOLD WRONG NUMBER.
I HAVE SENT A MAIL TO JAMES ,S MAIL ALSO. THERE IS NO REPLY.

SO I AM COMPLAINING TO CONSUMER FORUM
THANKING YOU.

Sir my mobile number is [protected] i have receiving more than 10 messages per day from
BT-onmobile and deducting amount from my account with out my request. i have called customer center[protected] more than 15 times they are not given a good response they told bt-onmobile is private company it is not our problem give a complient we are sending to bt-onmobile. date 23/09/2009 i have given a complient to stop the messages from bt-onmobile (complient no KT [protected]) now also not stoping the messages from bt-onmobile
kindly request you to stop messages from bt-onmobile

Sir/Madam,
There are lot of BSNL prepaid user in Assam Circle and I am also a one of such user of the prepaid. In Assam the prepaid consumer are ignorant about the latest tariffs applicable and other facilities that are available to them due to lack of information provided by the BSNL Assam Circle. May it be mentioned here that the information available over website are outdated and no latest information are made available either over internet or at the BSNL's Offices. It seems that the BSNL Assam Circle website are not fully updated for providing the latest and accurate information. In recent times it has been seen that advertisements and certain tariff are announced but the same are either not implemented or implemented lately. Because of such services and implementation by the BSNL Assam Circle, the BSNL prepaid customers are suffering a lot.
Do the needful for improvising the services of the BSNL Assam Circle so that the people in general can take maximum benefit of the facilities provided by BSNL.

Daer Sir,
i am a retail counter of nayagarh with sealing of recharge voucher . but annapurna dist. is not able to seal of voucher sufficent to our counter . so all the bsnl custmer at nayagarh suffer a lot of problem .

and another dealer is elena, he also not able to solve our problem like our demo sim with 7,0000/- balanece rejected by his fault .

sir this two bsnl dealer are fighting with each other , and we the retail counter of nayagarh are suffered very much .

so sir please solv our problem .............................

I want to unsubscribe wap actress pack and I am getting a message from a no. 58888 in that your wap actress of the day will be renewed on 02/10/09.to unsub click here "http://203.199.70.160/site/t.jsp?i=739".
I did everything but it was not unsubscribed and i also gave complaint to BSNL customer care but they did not do anything. This msg would come every 4 days and 10rs would be deducted from my balance . I have been facing this problem for more than a month and i lost more than 150.00 RS. So i request you to unsubscribe this service from my mobile no: [protected].

Sir/Madam,

I got a BSNL EVDO broad band connection from Karaikal and activated roaming facility. But when i try to connect at chennai, immediately i am receiving a message that the remote server computer did not respond even though the signal strength is full. I am also not getting internet even in karaikal when change the setting mode in EVDO. i.e it works only in 1X or hybrid mode. please advise how to get the roaming facility at chennai & connection at EVDO mode. The person dealing the EVDO connections in karaikal is not able to solve my problem. my Evdo card no is [protected]. my contact no is [protected].

BSNL HUAWEI EC325 NIC USB adapter as per advertisement has maximum limit 144 kbps but they don't say what is Its minimum. Maximum speed for download is 8 kbps. It is nothing but waste of money. I cannot call or sms from this darn machine. Is BSNL, a public sector company cheating with 3G and lightning fast words? Not satisfied with this network adapter and request BSNL to improve the situation. and my CDMA Mobile Number 27140316 pls Help me...

Dear Sir/ Madam,

I am Nilesh from Nagpur. I had shifted my house. I am having BSNL telephone connection along with broadband connection on name Krishna D Pimpalikar from last 10 years but i am very much dissatisfied with your service. My number is[protected]My address is Near Sambhaji Kasar Temple, Mehandibag Road, Maskasath Itwari Nagpur. pin code: 440002). I have submitted my telephone transfer form on 23'rd of August 2008. They said that my phone connection will be shifted with in 6 working days. I waited for month and approached the Sakkardara BSNL office, showed them all documents that got transfer order and new No. also[protected]. They said that they will transfer in 2 working days. Then again I went after 15 days to Sakkardara BSNL office. and after I told its very urgent to have broadband connection now they are telling that there is no working DP so we are not able to give you a connection its no possible, and said told all this to the senior officer, then I contact to the senior one but they try to convince me to take Evdo card, not to solve my current problem.

And more over, they are sending me the bill every month. Its almost take more than year and still I don’t get a connection. Now I am really very disappointed with the things happened.
In spite of lodging several complaints, I appeal to the highest authority of BSNL to look into the matter and compensate for the loss
Please kindly do the needful as early as possible.

MY OLD NO.[protected]
ADDRESS:
Near Sambhaji Kasar Temple,
Mehandibag Road, Maskasath,
Itwari Nagpur. pin code: 440002
MY NEW NO.
ADDRESS
C/O DR. PRASHANT PANDILWAR
FLAT NO 2/1, SWARAJ COLONY ,
KUKDE LAYOUT,
NAGPUR 440018
Please find the attachment
Thanks & Regards
N. K. Pimpalikar
[protected] / [protected]