Bharat Sanchar Nigam [BSNL] — balance deduction

I gave given complete for balance deduction from my account on 6th. Complaint docket number for my complaint is - 2k06985820.

Today i have received message for deduction of balance from my account.

Though i have not activated for any services my balance is deducted

When i have activated for dnd, how can i get the calls

Why my account balance is deducted even after lodging the compliment.

Regards

Satish
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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I did a recharge of 429 to the worng number through mobikwik. Please give me a refund or do recharge to my bsnl number please. I contacted the mobikwik customer support team they told me to contact the operator service. Please help me it's 429 .. I am attaching the screenshot please solve as soon as possible... It very important to me..

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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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