Bharat Sanchar Nigam [BSNL] — bill

Address:

Tarn Taran, Punjab, 143416

I have paid my bsnl mobile postaid bill 2 days ago but it has not been processed till now through phonepe app. The money has been deducted from the debit card but there is no confirmation and when i check in https://portal2.bsnl.in/myportal/ link they show that the bill is still not paid.
To — bsnl punjab
Through — phonepe app
Mobile number — [protected]
Transaction id — nx[protected]
Amount — rs350
Registered mobile number — [protected]
... I request to please do the needful either pay the bill or return my money back.