Bharat Sanchar Nigam [BSNL] — Bill settlement for the month of march & april and needed permanent cable connection

Address:

Ernakulam, Kerala

This is regarding the bill settlement for the month of march & april. The telephone and internet connection was not available from the month march to till half past of april. We registered the case after two days in which the problem occurred through telephone with the customer care and also complained to the office directly to the officer. We waited for the rectification and repair of the connection for more than one and half month. I complained many times through telephonic registration as well as direct report the problem to the officer from the beginning, but it been taken more than one and half month to make it ready. This is a clear case of irresponsibility. Also the problem resolved temporarily so that problem can occur in future. I request you to clear and settle my telephone bill which i received for the month of march and april. Also i request you to make the connection permanently. Please do the needful as soon as possible.