Bharat Sanchar Nigam [BSNL] — hungama fraud committed by cheating the bsnl customer

Address:

Chennai, Tamil Nadu, 600032

I came to know only in feb-2018 about the fraudulent recovery of rs-240 (70+170) in the name of hungama music and hungama entertainment which i have never asked for. It is purely a day-light robbery and cheating of bsnl customers without their knowledge and consent. When i contacted the customer - care on[protected], with great difficulty and told about the hungama-fraud, they told a blind-lie that i have opted for hungama service in july-2017. Sensing the problem hungama-service was un-subscribed immediately by them. When i went to bsnl office-guindy and explained about the excess recovery to ao-2 he asked me to submit the complaint.
I hereby request to refund or adjust in my future bills the fraudulent recovery made in my bsnl bills for the months of august-17, sept-17, oct-17, nov-17, dec-17, jan-18 and feb-18, otherwise i will be forced to go to consumer-forum and then discontinue bsnl service.
Paramasivan. S