Bharat Sanchar Nigam [BSNL] — landline call details for june,2017 to 28th august ,2017

Address:

781006

Sir,
Most respectfully i beg to say that i have been using my landline telephone with broadband for last more than 11 years.
1. I have been paying my bills regularly .
2. I have noticed from long time that my telephone often remains as dead.Sometimes the broadband remains active despite that.But when telephone remains dead without any ringtone, if i call to my landline from my mobile then i get the reply that my telephone is busy.
3.Sometimes i get reply as hello from someone just for one time then no reply.
4.sometimes my mobile reflect that i have talked for certain period whereas my telephone is without any ringtone which is just near me.
5. on 28/08/2017 i have made an inquiry in your department and have found that somebody/s have used my telephone during the month of June to August, 2017 for number of times.
6. I hardly use my landline for calling for local and/or STD within the week except 2/3 calls on Sunday.
7. Now at present the time is 21:30 and my landline telephone is showing as dead.
So i request you to make an inquiry and give me details regarding the details of the call list first from June to August 31, 2017 and then and then i shall lodge my detail complaint with necessary particulars and for remedy.

With regards-
Ratul Goswami, Advocate
Katiram Medhi Road, Opp.Udesna Hall, Dispur, Guwahati-781006.

Landline No.[protected]

e mail [protected]@gmail.com