Bharat Sanchar Nigam [BSNL] — network problem,internet not working

From last 5 days in my home area their is no network, when some time i got network i call bsnl customer care but every time they disconnect the call and giving me any solution.in my number i recharged with 444 data pack but from the last 5 days i am not able to use my data pack because of network problem in my home area., my home area is aiims, patna. I have also rechage with 105 rs for calling (Pack of 11000sec for 28 days) but from the last 5 days many times i am not able to make call... Bsnl coustomer care people are very bad, not professional, they just know how to disconnect the coustomer call those are in problem with the bad network.