[Resolved]  Bharat Sanchar Nigam [BSNL] — New landline connection not yet established

Apr 19, 2017

Updated by Lalit Manik Dear Sir,

This is to inform you that i have applied for a BSNL land line connection on March 08, 2017. But i didnt get the connection till date. When i gave the application, company informed me that they will give the connection within one week and i have also paid sum of Rs.500/-.

Please help me in this case.

Name - LALIT Kumar
Demand note No: [protected],
Date: 08/03/2017
Receipt Number: JMT[protected]
CUSTOMER ID : [protected]

Contact Details:-
LALIT KUMAR
#454, SECTOR 3, TRIKUTA NAGAR
JAMMU - 180012
Ph:-[protected]
email id: er.[protected]@gmail.com

Apr 27, 2017

Updated by Lalit Manik The phone number for above complaint is :[protected]

May 31, 2017

Updated by Lalit Manik No action has been taken regarding my landline connection. After submitting complaint here on April 19, 2017, I got a call from BSNL asking my landline number. I have updated my phone number with above complaint on April 27, 2017 and after 3 days I have informed them over phone also. After that its been 35 days, I haven't been updated since then about my complaint.
Further, it is to be informed that I am visiting BSNL office every third day situated at Rail Head Complex, Jammu. Everytime time they have only one reply "Tomorrow we will go for survey in your area, we will try to get your connection done". Its been more than 15 times I visited BSNL office in last two month.

Its been almost 74 days that I have applied for new bsnl landline connection and 43 days to the complaint submitted here but nothing has been done. Therefore it is humbly requested to look into my problem and resolve it at earliest.

Details of connection:

Name - LALIT Kumar
Demand note No: [protected],
Date: 08/03/2017
Receipt Number: JMT[protected]
CUSTOMER ID : [protected]
Landline number:[protected]

Contact Details:-
LALIT KUMAR
#454, SECTOR 3, TRIKUTA NAGAR
JAMMU - 180012
Ph:-[protected]
email id: er.[protected]@gmail.com