Bharat Sanchar Nigam [BSNL] — not able recharge my account

From the time i have ported my number from reliance (Tamil nadu) to bsnl (Karnataka) i could not recharge my number. I ported my number in the month of october, 2016.

Though i am getting calls and sms on this number but could not call anybody.

On bsnl website i could not lodge complaint because it denies that the service provider is bsnl.

I think there is some problem with porting process.

I tried calling bsnl complaint numbers several times and did not get a response just once.

Please do the needful or else i will do the last thing i can do to get rid of this problem that is port it some other provider atleast they listen to the problems of customers.