Bharat Sanchar Nigam [BSNL] — online recharge not successful and debited rs 429 to my account

Address:Bharat sanchar nigam limited, Sheohar, Bihar, 843329

I recharged my BSNL mobile account on-18/06/2019, with my Axis Bank account but could not be recharged my mobile number and my money was debited from my bank account .
transaction ID AXMOB/MBR/KCWGLF727881/[protected] I called BSNL mobile customer care executive but not care my issue . requested to kindly
help me to solve my problem and return my money .
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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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