Bharat Sanchar Nigam [BSNL] — slow speed on bsnl 4g

Joshua Raison

Address:	Vazhayil (H) ,Thovarayar P.O ,Kanchiyar ,Idukki ,KER - 685511, Idukki, Kerala, 685511
Website:	bsnl.co.in

I am living in kattappana, idukki dist., kerala.
I had a bsnl 4g connection. The number is ported from jio 4g. I recharged the number for rs.108 combo pack.

But after using mobile data i found that the data speed is slow.
A 4g connection showing 14 kbps, 10kbps.. Etc.
I contact customer care many times but they didn't attend the call.
So bad..
I knew that bsnl 4g is not released everywhere in india and it is now available only in kerala in selected areas (Like idukki).
But why this slow speed.
Apn is correct, signal bar is full, could make calls. But can't use data be cause of slow speed.
I am now using data on my secondary sim (Airtel), the data speed is max.10 mbps.
My combo pack is wasting now.
So please solve this problem.
Does this company need customers or not?

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Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.