[Resolved]  Bharat Sanchar Nigam Limited — Amount deducted from my bank a/c

Address:Jaipur, Rajasthan

I tried paying BSNL landline bill (Jaipur Rajasthan) online using BSNL portal. After completing the net banking
transaction, Amount was deducted from my ICICI bank and a/c has been debited but amount Rs1, 012.00 got deducted from my account on 20th April, 2015
Below are my consumer details. Name : Shiv Kumar Nadheria Account Number : [protected] Phone Number. :[protected] Bill Invice Number and date : [protected] 03/04/2015 ICICI Debit card payment reference number - Bank trans id [protected]/0
Bsnl gave me this msg. Your Transaction TX [protected] is failed ( Ammount is deducted and transcition is failed)
Kindly help in getting the payment processed. Please let me know if more information is required.
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Complaint marked as Resolved 
Dear Sir I tried paying BSNL landline bill (Jaipur Rajasthan) online using BSNL portal. After completing the net banking transaction, Amount was deducted from my ICICI bank and a/c has been debited but amount Rs1, 012.00 got deducted from my account on 20th April, 2015 Below are my consumer details of BSNL for which the payment was made Name : Shiv Kumar Nadheria Bill Account Number: 1001891387 Phone Number. : 0141-2501241 Bill Invice Number and date : 10018913870068 03/04/2015 ICICI Debit card payment reference number - Bank trans id 20150419223507/0 Bsnl gave me this msg. Your Transaction TX 20041509334712 is failed ( Ammount is deducted and transcition is failed) Kindly help in getting the payment processed. I contacted the bsnl office they told me that you tried to make payment through Debit Card on 20/04/2015 at 9:34 am due to some error transistion failed and this ammount stayed with icici bank and they asked to contact bank They have given Bank reference id 115042061644348 and bill desk id is CSMP3755284234 so I request you to credit ammount 1012 back to my account as I have made payment to bsnl cash thanks shiv kumar nadheria mob 9414241341
Bharat Sanchar Nigam [BSNL] customer support has been notified about the posted complaint.
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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