Bharat Sanchar Nigam Limited [BSNL] — Unauthorised deduction for vas

Address:	631209
Website:	bsnl.co.in

On 15.04.2016 around 8 a.M rs. 50 had been unauthorisedly deducted from my account for activation of wallpaper subscription (Vas).

I had not activated the said service either by sms or ussd or even trough wap link.

I contacted bsnl customer contact service and they had replied that the service will be deactivated shortly. I argued that when i had not requested for any services of vas why i have to bear the cost. Instead i demanded for refund of deducted amount. But they said no option and closed the ticket no v6d15tn381371.

Since no response, i constraint to file the present grievance.