Bharathiar University — delay in processing certificate transcripts for immigration

Address:

Marudhamalai Rd, Bharathiyar University, Coimbatore, Tamil Nadu , India, Coimbatore, Tamil Nadu, 641046

I studied b. Sc (It), mba under bharathiar university in various colleges. I applied for transcript on 20th january 2020 bharathiar university. The contact person in the controller section verified my document after 17 days of submission and asked me to call after a week.

I have been waiting for 35 days and started to call to know the status. The duration mentioned in the website 20-25 days maximum. The same said by the officers. Every time i called them, i never received the actual status. They keep on telling, the concern person is on leave or to call 173. If i call 173, they will ask me to call 183 and vise versa.

Its been 35 days now. I keep calling them every 2 days. I know they may be busy with their daily tasks, so i don't want to disturb them. I requested them in many ways and explained them how it will affect my immigration application process. But still i have not received my certificate or reason for holding/ delay in my application.

It was surprising me, for the whole university there is only one contact person for this transcript process, who is on leave every two days.

Even after paying the university charges and speed post charges they are delaying this process unnecessarily, this is not only happening to me their are many students and professionals who are affected because of this kind of activities. At least they should have a minimum manners to respond to a call professionally, to day i call to 183 some one picked the line and play a song on his phone is this the manners they learned then after words the line is busy. (Which means they removed the receiver for phone).

Note:

To connect a call (183) you have to keep trying for minimum 2-3 hrs. Better you have to take leave to your job, do this is as full time.