Bharathiar University — Mistake In Result Published on Official Website

I have joined Msc IT on 2018 December. The course duration is 2 years. I have done the first year exam on April 2019 and second year exam on 2021.

I can understand it was due to the outbreak of corona virus, second year exam was postponed.
But when the result published, it was showing I didn't appear for the exam.
I got the"Submitted Successfully" feedback after submitting the answer sheet pdf.
I have send many mails to Vice Chancellor, but i didn't even get a mail back them.
The i called result department, over there some unprofessional ladies handle the phone calls.
They will ask me the details like name, reg id and phone number.
Then they will say call back tomorrow.
I have called them 2 weeks continuously and everyday they sjow the same drama.
And today 6/07/2021, i called them at 11. 30 am and the women was very rude. She just cut the call and never answered again.

Why is Bharathiar University of Distance Education making your student's life hard?
It is your irresponsible and unprofessional acts which is wasting my year and trust.
Wasting 3 years of life isn't good, especially these days.