Bharathiar University — not received original degree

Address:

Coimbatore, Tamil Nadu

Sir,

I (Mohammad F Sharif) am the student of Bharathiar University, passed my MBA (HRM) in 2012 in distance mode i have received all the certificates but original degree not received, bearing id no: 10NHR6777. As i have sent DD on 27/12/2017 for OD and awaiting for OD. As i tried to contact university over phone but no one is responding correctly and telling that we already dispatched on 9.4.2018 like that, but i have not received what i have to do?, Kindly do the needful sir. herewith enclosed DD copy for your reference and NA.