BharatPe — Accepting payments not visible not receiving messages

This is to make strong complaint that we are facing the issue of not getting any massages neither through swipe machine nor in the app and massages of the payment recieved from the customer
And your customercare is so pathetic that they just send a link to register the complaint which does not work too.
I shall like you to rectify the issue and send the pending payments to my bank at the earliest otherwise we shall be forced to discontinue the services