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BharatPe — Fraud alert

I have added Rs. 14000 in my bharatpe account through Paytm UPI. And it was showed as completed. But it is not added in my bharatpe account. I have tried to call customer care they are not giving me satisfying answers. Attaching file below in which you can find that it was successfully sent from paytm UPI to bharatpe, where on my bharatpe account, there is no transaction of the same. Please help me out. This was my full month salary.
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