BharatPe — I invested 10k and they aren't letting me withdraw it.

Hello,
It’s been more than 3 months since I have raised an issue with 12% Club Team (company which is powered by Bharatpe). I invested 10k in the app and now I’m unable to withdraw money from their app. I have got all the emails and conversations. I have called them multiple times and all they say is “we are checking this issue internally and we’ll let you know”

My contact number is [protected]
Email address : [protected]@gmail.com