BharatPe — KYC fraud

One of the Bharatpe employee approached my father to discuss about the loan process and collected KYC details and misused the data to apply a credit card on my fathers name 'Namala Ramulu' without his acknowledgement and used 102899/- rupees in the month of november and how can such things happen and how can bharatpe allow this to happen using customers confidential information and misusing, however it falls under KYC fraud and the customers from bharatpe phoned my every family member and damaged my family reputation. I have the statement with me which the employee misused. I want this issue to be resolved as soon as possible because it effects my fathers cibil.