BharatPe — Kyc not completed

I had uploaded kyc through bharatpeon behalf of my firm .they have updated the details wrongly .now money is stuck and i am not able to edit it..its been more than 10 days and no response .each time different people pick up the call who cant speak in any language and has least knowledge. I would request people who are planning to invest in bharatpe to think twice.thwy are very bad service is pathetic with no empathy towards customer.