I m business owner with name RUDRA HARDWARE STORE.
BHARATPE representative came to my shop for putting their QR code scanner for my shop as it is free of cost. Even They told me I can get speaker for payment recieving for just 352 rs one time cost, and I paid them. Today I recieved rs 340 from a customer after that I thought to transfer money to my acct from their app. But when tried to transfer it shows 298.17 rs can be transferred. I called customer care of bharatpe for this issue they told me 42 rs was monthly charge for speaker service from company. I told them I don't know about it as ur representative didn't told me abt monthly charges of speaker. I told them to cancel my speaker the customer care representative told me I have to pay 295 + GST extra for cancelling this service. And 352 charges are non refundable. Isn't it a fraud with customer. Then I told them I will pay 295+GST but they have to deactivate my account from Bharatpe. But they told me we can't do it. It is not possible. I told don't want to share any kind of my details with ur company so u have to delete or deactivate it. But they said it was not possible. This is a fraud company and they are fooling people and milking money from customers. What should I do now kindly show me the way.
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