BharatPe — Payment not settled in account

i am lakshay saxena. My friend send the money by scanning bharat pe qr code but i didn't get money in my account. Even it shows transaction successful.

I have contacted bharatpe customer care they told me to wait for 24 hours and your complaint will escalated and resolve as soon as possible or your complaint forwarded to our technical team. They will call you. But after 36 hour i haven't received my money back. Kindly resolve my problem as soon as possible.