BharatPe — Settlement Pending from Oct 2019

I am Transaction Bharat Pe 16th October'2019 amt. 4000/- till now dont receive the amount in my bank account i am many times call your customer care and reply me your amount already settled in my bank account this the Transaction no N[protected] please contact your Bank
i am contact to bank and visit Branch said the details of transaction and bank says dont credit my account ([protected] Axis Bank) please contact bharat pe amount return to bharat pe account please help me till now 6th Nov'2019 but dont credit my amount this is not fare i dont know how to settle this dont have another account please help me sir i am humble request to you please help me please please settle the amount my bharat pe register Mobile no is [protected] Partha Debnath
Rupam Wear