I am writing to express my dissatisfaction with the recovery team of your company. Over the past few days, I have been receiving calls from them on my contact number. The people on the other end of the line were using inappropriate language and making offensive remarks which is unacceptable.
I understand that it is important to recover pending payments, but it should be done in a polite and professional manner. I strongly suggest that you take necessary steps to ensure that your recovery team follows proper protocol while dealing with customers Was this information helpful? |
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