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BharatPe — Withdrawal blocked by Bharat pe

Bharatpe has blocked my account withdrawal settlement, aadhar card, Pan card, Authorization letter I have sent to bharatpe customer social support but my account withdrawal is not unblocked or unhold. My problem is not resolved but bharatpe sent me an email that my issue is resolved. After calling to bharatpe customer support they give date after date. Please unblock my withdrawal settlement.
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