BharatPe — Withdrawals has been blocked for unknown reason.

Address:

Hooghly, West Bengal

I was using BharatPe for taking payments from customers for almost 3 months. But on 22nd of December when I tried to withdraw my collection, it notified me that withdrawals has been blocked for my account and 38, 800 rupees got stuck in BharatPe. I contacted their customer support team, uploaded all the necessary documents that they asked and they told me within 24 hours my problem will be solved. But after 3 days I have not received a single information to get my hard earned money from their creepy app.